Top 5-Star Hotels in Subang Jaya

We stayed at Sunway Resort for 4 nights, and it seems the hotel has recently undergone renovations, enhancing everything from the lobby to the rooms. The spaces are functional, spacious, and comfortable, contributing to an overall pleasant staying experience. The swimming pool, catering to both kids and adults, is perfect. Access to Sunway Pyramid and Lagoon is very convenient, requiring only a less-than-5-minute walk through the hotel without needing to go to the roadside. However, our experience was somewhat dampened by the service. While the receptionist and bellboy provided satisfactory service, we were not pleased with the housekeeping, hotel breakfast, and gym facility workers. They exhibited unfriendliness, lacked smiles, and struggled to understand our requests. We even encountered a fly on the bread, and there was no immediate assistance. When we raised our concerns, it seemed that they did not take the matter seriously, simply disposing of the bread and walking away without providing any response. In the dining section, when inquiring about drinks for kids, they failed to mention a dedicated kid's section and instead suggested paying extra for a chocolate drink, even though we found chocolate milk and Yakult in the kid's section. Given the price of RM109 for breakfast, we feel that the food and service are not justified. We sincerely hope that the hotel can improve its service to match the high standards set by the hotel environment. Despite these issues, we are still considering booking Sunway for our future stays in KL.

Welcome to Sunway Sanctuary - Seniors' Hotel & Residences, a haven designed exclusively for seniors seeking comfort, luxury, and unparalleled care. Our non-smoking property is a sanctuary that combines the warmth of a home with the amenities of a premium hotel.Nestled strategically within Sunway City, our location is annexed to the renowned Sunway Medical Centre, ensuring immediate access to world-class healthcare. Only 25 minutes away from the iconic KLCC, our seniors' haven offers a peaceful retreat while maintaining close proximity to the bustling heart of Kuala Lumpur.At Sunway Sanctuary, we prioritize the well-being of our residents. Our facilities include a restaurant serving delicious and nutritious meals, a heated saltwater infinity pool for relaxation, a state-of-the-art fitness centre for maintaining an active lifestyle, a mini theatre for entertainment, and karaoke lounges for socializing.Enjoy the convenience of Free WiFi throughout the property, allowing residents to stay connected with loved ones and the world. Our 24-hour concierge service is dedicated to ensuring your every need is met, creating an environment where you can thrive and feel at home.For easy accessibility, the nearest airport is Sultan Abdul Aziz Shah airport, located just 12km or 20 minutes away. Kuala Lumpur International Airport (KLIA) is also within reach, approximately 47km or 50 minutes away. Sunway Sanctuary invites you to experience a harmonious blend of luxury, care, and convenience, making it the ideal choice for seniors seeking a retirement haven in the heart of Sunway City.

Overall, the place was generally clean, and the service was decent too. Only downside was that the room's phone wasn't working, so I had to go to the reception in-person. The best thing about the hotel is it's location, situated right above a shopping mall. Very convenient, with Jaya Grocer and Family Mart right below us. Loads of coffee and breakfast options too! Will definitely return in future!

Day 1 waited for awhile due to some miscommunication from agent on changing my room which I didn’t. Day 2 aircon broke down & hotel arranged to change to another room (which I’m happy as it’s direct view for fireworks, previous room can’t really see much fireworks) but door lock got issue & abit frustrating when opening the door but as it’s last day so didn’t bother to change room again.

We chose this hotel so that we will be able to leave our stuff in the hotel and also go back for shower rather than using the shared facilities at the theme park. Spacious room and clean. However, the service of the hotel feels like a budget hotel rather than a 4-star hotel. The staff had took my details earlier and when I went to the front desk to collect my room key, the other staff took a long time to locate my booking. They also had many empty rooms available but they seem to be more happy turning customers away at the doorstep rather than having satisfied customers walking out of their hotel. We arrived there earlier and requested for early check in, they asked for RM 291 for early check in as a half day rate which was daylight robbery! Unbelievable!

Love this hotel. Not too far from town. The room is spacious and clean. Breakfast is also okay. Will come again in the future.

Since it’s still under recovery period of MCO , not much happening with this Hotel, Room needs an upgrade to reflect 4 star rating. Front Desk is awesome and very quick check in process. Maybe a welcome drink will be a good start. Anyway overall average for 3 1/2 star rating

I am looking for a place with bathtub..i wanted to relax..i have no issue on water and rooms..its fine by me..the only issue i have is parking..i parked at red color pillar which supposedly close to the lift to the hotel..but there’s another lift at the red pillar but its not going straight to the hotel lobby..it gets me to the shopping mall..so i had to walk to go to the lobby..maybe its not that far but the exit door at the shopping mall connected to the hotel was close..i had to make one big turn to go to the lobby..i guess they should put more signage for the guests to park near the lift to the lobby..otherwise..we’ll get lost

The water conditioner is leaking less cold TV is hard to broadcast loading sje.

The unit is very comfortable, but the bathroom is not very good because there is no shower screen, and the floor often has water. In addition, the lack of slippers and razors also compromised the experience this time.