I booked a room based on high online ratings, but I was shocked when I arrived: the service was terrible. First, they claimed they hadn't received the order, though they could recall the name of the person who placed the order. When they couldn't deny it, they said they hadn't booked the room type and demanded a change to a triple room, plus an extra charge. Having no other option, I contacted customer service. After repeated requests, the merchant reluctantly provided the room type. From then on, they treated me like I owed them money, refusing to provide the Wi-Fi password and demanding a 200 yuan deposit. What could I possibly deposit in such a dilapidated room? I will never see such an untrustworthy and dishonest business again.
Original TextTranslation provided by Google