Jl. Mayjen HR. Muhammad No.31, Putat Gede, Kec. Sukomanunggal, Putat Gede, Sukomanunggal, Surabaya, East Java, 60189, IndonesiaView Hotel Details
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Guest Reviews of Vasa Hotel Surabaya
8.9/10
Very Good
171 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.7
Service8.7
Cleanliness9.2
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All reviews(171)
Positive reviews(165)
Reviews with photos/video(37)
Awesome stay(35)
Awesome rooms(18)
Clean and tidy(17)
Friendly staff(17)
Delicious breakfast(9)
Negative reviews(6)
Guest User
Select King Room
Stayed in Apr 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on May 8, 2025
Quick check in procedure, huge room and bed, great room service.
Bubblepupz
Select King Room
Stayed in Mar 2025
Business travellers
7 review
10.0/10
Outstanding
Posted on May 5, 2025
Overall a decent hotel for a business trip. Will return again
Lovely Couple
Select King Room
Stayed in Jan 2025
Couples
9 review
10.0/10
Outstanding
Posted on Feb 17, 2025
ποΈ Next Stop: Pakuwon Mall & Stay at Vasa Hotel Surabaya! π¨
From Jalan Tunjungan to Pakuwon Mall β the shopping hopping continues! ποΈ Pakuwon Mall is a massive, upscale shopping haven, perfect for fashion, dining, and lifestyle finds. A true paradise for shopaholics! β¨
Along the way, I spotted a bank called Bank Ina β ha ha, not mine, but it felt reassuring since shopping definitely needs a solid bank to back it up! π³π
After a full day of retail therapy, we checked in at Vasa Hotel Surabaya β and it totally lives up to the reviews! π
π½οΈ Breakfast Like a King π β An enormous spread covering Indonesian, Korean, Japanese, Indian, and Western cuisines. A true international feast! ππ£ππ
βοΈ Pecal Bu Naning β Traditional Javanese salad with peanut sauce π₯
βοΈ Sushi, Ramen & Tempura β Japanese delights π£π€
βοΈ Indian Cuisine β Flavorful curries & roti π
βοΈ Western Chicken Parmigiana β Crispy, cheesy, and oh-so-satisfying! ππ§
I tried a bit of everything, and now my stomach might just burst from over-eating! π But hey, when the food is this good, how can you stop?
#VasaHotelSurabaya #BreakfastGoals #PakuwonMall #HotelHopping #ShoppingHopping #FoodieAdventures #TravelCaraSendiri #BankInaButNotMine
Elzy Ovktafia
Select King Room
Stayed in Nov 2024
Family
12 review
10.0/10
Outstanding
Posted on Dec 24, 2024
Nice hotel design and cleanliness. Breakfast was variety. The facilities are good. I enjoyed my stay here.
Ljosephine
Select King Room
Stayed in Mar 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Apr 29, 2025
genuinely having a great time. The atmosphere is welcoming, the rooms are clean and comfortable, and the staff has been friendly and attentive throughout my stay. Whether it's relaxing at the amenities or just enjoying the overall vibe, everything feels well thought out and guest-focused. Iβd definitely recommend this place to anyone looking for a relaxing and enjoyable stay
Daryanto KWEE
Select King Room
Stayed in Feb 2025
Business travellers
9 review
8.0/10
Very Good
Posted on Mar 28, 2025
location is near city. good. hotel and room is recommended with toilet and bed separetly. for breakfast good and swimming pool small. dont have jacuzi or sauna facility.
Geri
Select King Room
Stayed in Feb 2025
Business travellers
99 review
10.0/10
Outstanding
Posted on Mar 8, 2025
Nice hotel. Good beds nad linens. However shampoo and shower gel can be a little more generous as the tubes were small. Great breakfast spread.
Anonymous User
Premium King Room
Stayed in Feb 2025
Business travellers
62 review
2.5/10
Posted on Mar 7, 2025
Upgrade my room which is good. But the water pressure of the shower is too low. And the room too noisy at after midnight. Then down grade me to another room. I spent few hours to move.
The hair dryer is very low quality. Not hot enough. With these type of room quality, the price is far too high.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are truly sorry to learn that your experience at Vasa Hotel Surabaya fell short of your expectations. We value your honesty and would like to express our heartfelt apologies. Following an internal review, we are dedicated to implementing the improvements needed to avoid such issues in the future. We hope you will allow us the opportunity to enhance your experience on your next visit.Sincerely,Management of Vasa Hotel Surabaya
Guest User
Select Twin Room
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Everything is perfect. Just parking space a little bit difficult to get during office hour.
J. Ronald
Select King Room
Stayed in Aug 2024
Couples
3 review
10.0/10
Outstanding
Posted on Sep 15, 2024
It's very crowded hotel. Meaning it's a good property with busy traffic. Yet the overwhelmed staff were able to maintain their professionalism and lovely service I usually gets, despite of my bad timing arriving with inactive (broken) elevators and fully booked meeting rooms and restaurants traffic, making the waiting time for elevator and moving around the property was somewhat... troublesome, to say the least. Nevertheless, definitely would recommend.
Yonaz
Select King Room
Stayed in Mar 2024
Travel with friends
13 review
10.0/10
Outstanding
Posted on Jun 8, 2024
Very very good. definetely will come again. everything is perfect
Widjaja
Select King Room
Stayed in Sep 2024
Business travellers
11 review
8.0/10
Very Good
Posted on Dec 23, 2024
pretty good one as 5 star hotel (economic) ...............
Dedikurniawan
Select King Room
Stayed in Mar 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Excellent for business trip
Guest User
Select King Room
Stayed in May 2024
Family
11 review
8.5/10
Very Good
Posted on Jun 28, 2024
good location good hotel but the service bit sucks