Wyndham Opi Hotel Palembang

Wyndham Opi Hotel Palembang Reviews

Wyndham Opi Hotel Palembang

Opi Mall, Komplek, Sungai Kedukan, Kec. Rambutan, Sungai Kedukan Banyuasin Regency, South Sumatra 30967, IndonesiaView hotel details
Wyndham Opi Hotel Palembang
Wyndham Opi Hotel PalembangWyndham Opi Hotel PalembangWyndham Opi Hotel Palembang
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Guest Reviews of Wyndham Opi Hotel Palembang

9.1/10
Great
140 reviews
Verified reviews
Location8.9
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(140)
Positive reviews(134)
Reviews with photos/video(48)
Awesome stay(21)
Great service(15)
Clean and tidy(13)
Awesome rooms(10)
Delicious breakfast(10)
Great location(10)
Great value for money(5)
Negative reviews(6)
Guest User
Deluxe Queen Room
Stayed in Jul 2026
Family
1 reviews
9.5/10
Amazing
Posted on Aug 23, 2026
What I loved most was the shower gel; it smelled amazing, unlike other hotels. Plus, if you want to find food, there's a mall right next door. Fantastic!
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Response from Property: Dear Our Valued Guest, Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang We are very pleased to hear that you enjoyed your stay at our hotel and were satisfied with the service and facilities we provided. We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang
Guest User
Deluxe Twin Room
Stayed in Jul 2026
Couple
1 reviews
10/10
Outstanding
Posted on Aug 20, 2026
Clean, pleasant, and comfortable, but if you're staying here, don't choose a room facing the LRT. There's no view, just the mall roof.
Original textTranslated by Google
Response from Property: Dear Our Valued Guest, Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang We are very pleased to hear that you enjoyed your stay at our hotel and were satisfied with the service and facilities we provided. We also appreciate your helpful feedback regarding the room view, particularly for rooms facing the LRT and the mall rooftop. If you have a preferred room orientation, please kindly inform us in advance so we can note your preference and prepare the room accordingly. However, please understand that the room assignment is subject to availability upon check-in.We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang
Guest User
Deluxe Queen Room
Stayed in Jul 2026
Couple
2 reviews
9.0/10
Great
Posted on Aug 10, 2026
Nice hotel with good service, comfortable room, nice staff all the divisions. Special mention to front desk Lola, for allowing us to check in earlier and checkout later than the normal time.
Response from Property: Dear Our Valuable GuestWarmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang We are delighted to hear that you enjoyed our hotel, comfortable room, and the friendly service provided by our team across all departments. It is especially wonderful to know that Lola from our Front Desk team was able to make your stay more convenient. We will certainly share your kind appreciation with Lola and the Front Office team. Your feedback is a great motivation for us to continue delivering warm and personalized service to every guest. We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang
Guest User
Deluxe Twin Room
Stayed in May 2026
Business traveller
55 reviews
10/10
Outstanding
Posted on Jul 21, 2026
This is a decent hotel for Palembang. The cleanliness is acceptable, although the sink didn't drain properly. Housekeeping entered the room without taking off their shoes. There's an Alfa Mart and Indomart downstairs, and it's also very convenient to get a Grab.
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6/7
Response from Property: Dear Our Valuable Guest, Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang. We always try our best to keep up our "Count On Me Service" so we will meet our guest's expectations and satisfaction with our products and services.We are pleased to know that you found our location convenient, with easy access to nearby stores and transportation options. However, we sincerely apologize for the inconveniences you experienced during your stay.Your feedback is truly valuable and will help us improve both our facilities and service quality Thanks for your review, we hope we will have the opportunity to welcome you again at our hotel.Kind Regards,Wyndham Opi Hotel Palembang
nunung kijang
Deluxe Queen Room
Stayed in Feb 2026
Family
3 reviews
10/10
Outstanding
Posted on Mar 29, 2026
Extremely comfortable, and I even got a delicious crispy 'pempek' as a welcome snack! The breakfast was also very tasty with lots of options. This could become my go-to place when I visit Palembang.
Original textTranslated by Google
Response from Property: Dear Ibu Nur Safaah SiregarSalam hangat dari Wyndham Opi Hotel Palembang!Terima kasih sudah memilih Wyndham Opi Hotel Palembang.Kami sangat senang mendengar bahwa Ibu menikmati masa inap dihotel kami dan Komentar positif ibu menjadi motivasi bagi kami untuk terus memberikan pelayanan terbaikKami selalu berusaha yang terbaik untuk mempertahankan “Count On Me Service” sehingga kami dapat memenuhi harapan dan kepuasaan para tamu dengan produk dan layanan kamiTerima kasih atas ulasan Ibu dan kami berharap memiliki kesempatan lain untuk menyambut Ibu kembali di hotel kamiSalam Hormat,Wyndham Opi Hotel Palembang
Guest User
Deluxe Queen Room
Stayed in Apr 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on May 16, 2026
Service nya ok, fasilitas nya excellent, iloveit
Response from Property: Dear Bpk/IbuSalam hangat dari Wyndham Opi Hotel Palembang!Terima kasih sudah memilih Wyndham Opi Hotel Palembang.Kami sangat senang mendengar bahwa bapak/Ibu menikmati masa inap di hotel kami serta merasa puas dengan pelayanan dan fasilitas yang kami sediakan Kami selalu berusaha yang terbaik untuk mempertahankan “Count On Me Service” sehingga kami dapat memenuhi harapan dan kepuasaan para tamu dengan produk dan layanan kamiTerima kasih atas ulasan Bapak/Ibu, dan kami berharap memiliki kesempatan lain untuk menyambut Bapak/Ibu kembali di hotel kamiSalam Hormat,Wyndham Opi Hotel Palembang
Chairullah06
Deluxe Twin Room
Stayed in Jul 2026
Family
11 reviews
8.0/10
Very good
Posted on Aug 30, 2026
The lobby is really spacious, and the kids were comfortable playing there while we waited to check in. We even got a free voucher for pempek at the lounge. That was fantastic! The room was also very comfortable, and the breakfast spread had a great variety.
Original textTranslated by Google
Response from Property: Dear Mr. Chairullah06Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang We are very pleased to hear that you and your family enjoyed our facility at lobby, we are also glad that you enjoyed the complimentary pempek voucher at our lounge — it is wonderful to know that this added a special touch to your stay! We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel.Kind Regards,Wyndham Opi Hotel Palembang
Mehmed Merdan
Deluxe Queen Room
Stayed in Jul 2026
Family
7 reviews
7.5/10
Posted on Aug 21, 2026
The location is far from the center but quiet and the building has opi mall. So comfortable to reach all necessities. They need to improve of the cleaning things.
Response from Property: Dear Mr. Mehmed Merdan,Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang We are very pleased to hear that you appreciated the quiet surroundings and the convenience of having OPI Mall within the building, making it easy to access your daily necessities during your stay. However, we sincerely apologize that the cleanliness did not fully meet your expectations. and your feedback will be shared with our Housekeeping team for further evaluation and improvement.We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang
Mr. Levi
Junior Suite
Stayed in Jun 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 5, 2026
All the staff are friendly, the facilities are excellent, and the comfort is superb. Room 1601 is the best!
Original textTranslated by Google
Response from Property: Dear Mr. Levi,Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel PalembangWe are very pleased to hear that you enjoyed your stay at our hotel and were satisfied with the service and facilities we provided. Your kind words mean a lot to us and serve as motivation for our team to continue delivering excellent service.We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang
Anonymous User
Deluxe Queen Room
Stayed in May 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jun 30, 2026
One of the 5-star hotels in Banyuasin Regency. Luxurious lobby, clean and spacious rooms – a favorite with everyone.
Original textTranslated by Google
Response from Property: Dear Our Valued Guest,Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang We are very pleased to hear that you enjoyed your stay at our hotel and were satisfied with the service and facilities we provided. We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang
Guest User
Deluxe Twin Room
Stayed in May 2026
Business traveller
30 reviews
9.5/10
Amazing
Posted on Jun 15, 2026
I am very satisfied this hotel. But only problem is the temperature of shower water. I do not control. Sudfnly hot and suddenly cold.
Response from Property: Dear Our Valued Guest,Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang. We always try our best to keep up our "Count On Me Service" so we will meet our guest's expectations and satisfaction with our products and services.We are delighted to hear that you were very satisfied with your overall stay. However, we sincerely apologize for the inconvenience you experienced with the shower water temperature. Please be assured that we will share your comments with our Engineering team for immediate inspection and improvement to ensure a more consistent water temperature experience for our guests. We hope we will have the opportunity to welcome you again at our hotel.Kind Regards,Wyndham Opi Hotel Palembang
Guest User
Deluxe Queen Room
Stayed in Feb 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 2, 2026
Good, Amazing, Clean, Soft, Love
Response from Property: Dear Our Valued Guest,Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang We are very pleased to hear that you enjoyed your stay at our hotel and were satisfied with the service and facilities we provided. We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang
Darman Mingg
Executive Room
Stayed in Nov 2025
Family
20 reviews
9.5/10
Amazing
Posted on Jan 8, 2026
Such a good 5⭐ Hotel. U'll get glamorous vibes and new breakfast experience here.
Response from Property: Dear Mr. Darman MinggWarmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang I am very pleased to hear that you enjoyed your stayWe always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang
Ranop
Deluxe Queen Room
Stayed in Sep 2025
Business traveller
25 reviews
10/10
Outstanding
Posted on Oct 17, 2025
The hotel is a bit far from the city center, but I chose it because it’s conveniently located near my workplace. I was really impressed with the cleanliness, comfort, and service. Everything was excellent. The amenities were complete, the staff were attentive, and the overall experience truly felt like a genuine five-star stay. However, I was a bit surprised to learn that a deposit of Rp500,000 per room was required upon check-in, as this information was not mentioned on Trip.com. It would be helpful if this detail were clearly stated in advance for guests’ convenience. Even though it’s not right in the heart of the city, transportation is easy since online taxis are readily available. Getting to the city center or exploring nearby attractions was no problem at all. Overall, it was a pleasant and comfortable stay. Definitely a hotel I’d consider returning to.
Response from Property: Dear Mr. Ranop,Thank you very much for sharing such a thoughtful and detailed review of your recent stay with us. We’re truly delighted to hear that you were impressed with the cleanliness, comfort, complete amenities, and the attentive service from our team. It’s wonderful to know that your overall experience felt like a genuine five-star stay.We also appreciate your feedback regarding the room deposit requirement. We sincerely apologize for the inconvenience caused. The information will be coordinated again with our online travel agent partners to ensure better visibility for future guests.Although our location is slightly away from the city center, we’re glad to know that transportation access and nearby attractions were still convenient for you.Thank you once again for choosing Wyndham Opi Hotel Palembang. We look forward to welcoming you back for another pleasant and comfortable stay.Warm regards,Wyndham Opi Hotel Palembang
Anonymous User
Deluxe Queen Room
Stayed in Jul 2026
Business traveller
4 reviews
9.0/10
Great
Posted on Aug 22, 2026
The room is clean and the staff is friendly.
Original textTranslated by Google
Response from Property: Dear Our Valued Guest, Warmest Greetings from Wyndham Opi Hotel Palembang!Thanks for choosing Wyndham Opi Hotel Palembang We are very pleased to hear that you enjoyed your stay at our hotel and were satisfied with the service and facilities we provided. We always strive to maintain our "Count On Me Service" so that we can meet our guests' expectations and ensure their satisfaction with our products and services.Thanks for your review, we hope we will have the opportunity to welcome you again to our hotel..Kind Regards,Wyndham Opi Hotel Palembang