Icon Hotel Segamat

Icon Hotel Segamat Reviews

Icon Hotel Segamat

Pusat Komersial Sri Utama, 57, Jln Utama 3/5, Sungai Segamat, Johor, 85000, MalaysiaView Hotel Details
Icon Hotel Segamat
Icon Hotel SegamatIcon Hotel SegamatIcon Hotel Segamat
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Icon Hotel Segamat

8.4/10
Very Good
153 review
Verified reviews
Location8.7
Amenities8.0
Service8.2
Cleanliness8.8
Filter by:
Sort by:
All reviews(153)
Positive reviews(147)
Reviews with photos/video(30)
Clean and tidy(30)
Awesome rooms(18)
Great location(17)
Great service(16)
Awesome stay(13)
Convenient location(10)
Poor air conditioning(7)
Easy to get around(5)
Negative reviews(6)
Guest User
Executive Deluxe Room
Stayed in Sep 2025
Family
14 review
5.5/10
Posted on Oct 8, 2025
1. Room is very basic. Dont even have a fridge 2. Body soap and shampoo - better use your own. The shampoo makes my hair dry and hard 3. Parking behind hotel. On crusher run and limited. Guard only available at night (thats what the hotel claim)
Jin Loo
Superior Twin Room
Stayed in Jun 2025
Family
10 review
10/10
Outstanding
Posted on Aug 15, 2025
Nice staff, clean room and good location.... I was staying here every time when I'm come Segamat....
Xiu Hui Ho
Executive Deluxe Room
Stayed in Jun 2025
Couple
8 review
9.0/10
Great
Posted on Jul 18, 2025
Clean rooms but unfortunately hotel is undergoing renovation. Front desk did help by relocating to a quieter floor
Your Hotel Karen
Executive Suite
Stayed in Sep 2025
Business traveller
5 review
8.0/10
Very Good
Posted on Oct 31, 2025
All is okay. Location wise a bit off but near to restaurants and supermarket so good point there. Room is a bit small to me but i had a good sleep
AERIAL MALAYSIA
Family Deluxe Room
Stayed in Sep 2025
Business traveller
34 review
10/10
Outstanding
Posted on Oct 10, 2025
This is second time we stayed here for business purpose. The hotel is quite new, accomodation was great with lots of makan place within walking distance
Guest User
Executive Deluxe Room
Stayed in Aug 2025
Business traveller
4 review
8.0/10
Very Good
Posted on Sep 21, 2025
Good Location with the restaurant, cafe, and convenience store nearby, one thing there's no farmasi shop around the area. Bed is comfortable.
Guest User
Family Deluxe Room
Stayed in Apr 2025
Family
2 review
8.0/10
Very Good
Posted on May 27, 2025
1st time staying at this hotel. Very convenient.
kaka89
Family Suite
Stayed in Aug 2025
Business traveller
55 review
6.0/10
Posted on Sep 10, 2025
Nothing special, just a normal hotel but worth for its money. you get what you paid for. we business travellers still stay here everytime we go segamat.
Guest User
Executive Suite
Stayed in Jan 2025
Business traveller
5 review
7.0/10
Posted on Feb 22, 2025
Aircon is not cold enough in my room. You can only access gym from 1pm to 10pm, and on Sunday there’s no staff to issue you gym voucher (the gym is not in hotel building so you need to request for voucher) Sometimes they don’t clean room and they claim because the power card is still inserted in the room which makes them think there’s someone still in the room. Anyway not many options of hotel in this small city so…
Guest User
Superior Twin Room
Stayed in Jul 2025
Business traveller
1 review
10/10
Outstanding
Posted on Aug 25, 2025
Staff: Friendly and helpful, with a 9.0 rating on *********** for service • Value for Money: Guests feel they get great value, especially for short stays • Accessibility: Easy to reach from Melaka and Kuala Lumpur airports, with plenty of local transport options (though Grab availability may drop after 10 pm)
Guest User
Family Suite
Stayed in Jul 2025
Business traveller
7 review
9.0/10
Great
Posted on Aug 23, 2025
Good hotel, near mall with ecoshop, restaurants and about 6km away from city centre. Convenient place and comfortable acommodation at the time I was there. Overall, recommended for 3days stay. Hotel management: Keep it up! Please ensure your place always kept tidy, plus clean from time to time. Thanks
H.Lim
Executive Suite
Stayed in Jun 2025
Other
6 review
5.5/10
Posted on Jul 28, 2025
Overall, the stay was underwhelming. The hotel has several areas that need improvement. - The air-conditioning wasn't cool enough, which made it uncomfortable in Malaysia’s hot weather. - The king-size bed felt like it was squeezed into the room, leaving very little space to move around. - Towels had black stains and smelled old, which made them unpleasant to use. - The toilet paper provided was the pull-out type, extremely thin and hard to use—not practical at all. - Only two pillows were provided, and the bedsheet made my skin itch, raising concerns about cleanliness. - The shower tap had visible stains, although the water pressure was decent (room was on the second floor). - The hotel claims to be a “Zero Dust” award winner, but honestly, the condition of the room doesn’t reflect that. - The corridor to the room had no air-conditioning, making it stuffy and hot. - Cleanliness overall could definitely be improved. - The entire hotel feels old and is in need of better maintenance. On a positive note, the check-in staff that day was polite and helpful.
Guest User
Executive Suite
Stayed in Dec 2024
Business traveller
5 review
4.0/10
Posted on Jan 21, 2025
The floor, bed and table got ants dead body, call to clean up but didnt, very dissapointed, will try look for other hotel next time
Cinnabuns
Executive Suite
Stayed in Jun 2025
Couple
3 review
8.0/10
Very Good
Posted on Jul 23, 2025
Stay is okay with all needs within walking distance. But.. the liquid soap has bad smell and the room was hot despite AC 16. Didnt bother to change room as just overnight stay.
WHY1628
Family Suite
Stayed in Sep 2025
Family
3 review
8.0/10
Very Good
Posted on Oct 22, 2025
room is big suitable for famliy vacation. have hotel parking and guard