Imperial Palace Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sunny Beach

Imperial Palace Hotel

Sunny Beach, Sunny Beach, Burgas Province 8240, Bulgaria
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When you stay at Imperial Palace Hotel - All Inclusive in Sunny Beach, you'll be on the beach, just steps from Sunny Beach and 10 minutes by foot from Platinum Casino. This luxury property is 1.4 mi (2.2 km) from Action Aquapark and 2.1 mi (3.4 km) from Luna Park.Show More
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hotel overview picture
3.4/5Cleanliness: 3.4
All 53 Reviews
Amenities
Outdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingAirport Pick-up ServiceAirport Shuttle ServiceBarBilliards Room
All Amenities
Surroundings
Airport: Burgas Airport
(29.6km)
Train: Burgas Central Railway Station
(41.5km)
Landmarks: Khans Tent
(1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Studio with Balcony with Sea View
7

Studio with Balcony with Sea View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Toothbrush
Room Details
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Superior Room, Balcony, Sea View
19

Superior Room, Balcony, Sea View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Guest Room
5

Guest Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Double Room with Sea View Balcony
7

Double Room with Sea View Balcony

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Toothbrush
Private Toilet
Room Details
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Double Room with Balcony-Park View
14

Double Room with Balcony-Park View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Superior Room, Park View, Balcony
17

Superior Room, Park View, Balcony

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Superior Room
15

Superior Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Guest Reviews(53)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.4
  • Service3.3
Bucur Lucian
June 1, 2022
Perfect place to spend some Quality time
1181083035
September 30, 2023
Nice environment, very close to the beach!
Original TextTranslation provided by Google
Tim
December 13, 2021
Location great, hotel a little dated but still good ... It is best to book the rooms on the first floor, There are only 2-3 elevators, you have to wait a long time for the elevator.
Original TextTranslation provided by Google
Guest User
June 6, 2023
Very good hotel I love this hotel and the food and rooms are very nice and very comfortable šŸ‘Œ I will be back in thes hotel very soon šŸ˜€ šŸ˜Š ā˜ŗļø sunny beach bulgaria šŸ‡§šŸ‡¬ šŸ˜Ž šŸ˜€ I love ā¤ļø šŸ˜ šŸ’– ā£ļø šŸ’• šŸ’˜
Guest User
June 6, 2023
I loved this hotel.Every year I come with my family few times . Recommended!Food is good, .what I like is that there is a variety of vegan food and I don't have to eat only fries.Animation for children also is nice.Every day clean our room .
Guest User
November 17, 2023
We were accomodated with two small kids in 5* hotel for 12 days.I can say it was not cheap vacation (several thousand ā‚¬). -5 days did nobody clean rubisch from the room. So we had put it in front of the door. -the hygiene of the bathroom, bathtub, sink, door and toilet was in bad condition = immediately after our arrival at the hotel. I solved these things with the photos, free of charge, with the reception, but nobody did anything about it all the time. -nobody took care of towels, bed linen and vacuuming for 5 days (there was a sandy beach, so the room on the ground where the children played was full of sand) -there were animators accommodated next to our room and every second night they had a party until 10:00 p.m., of course I also dealt with it at the reception, but to no avail (you can imagine how difficult it was for 2 small children) -night bar had open hours till 11:00 p.m., but the bartender every time stoped sevice drinks 10:30 p.m. even there was line of 25 peoples waithing to be served = because of all inclusive ā€¦. We have already visited Bulgaria in the past and were accommodated in a 2* pension without food and drinks services and it was much cleaner. So to be honest, we didn't feel like we were staying in a 5* hotel. Just one big disaster.
Guest User
September 10, 2023
I donĀ“t recommend this hotel - this hotel has massive defficiences regarding hygiene and services inside hotel or outisde by the pools - the rooms are not cleaned at all, once in a time cleaning lady throw away the rubbish in the bin, the bedsheets were changed after 11th day after our request ( we spent 14 days there), the towels were changed 2x for the whole stay, extra bed was so dirty after unfolding it, the carpet was cleaned probably at the start of the season, we had only 1 roll of toilet paper, if we wanted more, we had to ask, there was a mold in the bathroom, the electric socket in the bathroom doesnĀ“t work, the water in the sink in the bathtub didnĀ“t flow away, the handle in the bathroom almost fell off.....and when the floor outside the pool was cleaned, the dirty water with dirt was brushed under the sunbeds and the rest of the water was brushed into the pool. This hotel is 5star hotel but i would give it max 3 stars (blindfolded). The hotel from the outside looks nice as well in the inside, but itĀ“s not being taken care of it.
Guest User
August 16, 2023
Iā€™m going to start with the positives as there were some. The Hotel from the outside and the reception area is absolutely beautiful. The rooms were small but adequate considering you only sleep in there. The entertainment staff were hard working and very nice and always got a smile on their face. The one person thatā€™s sticks out on reception was Stella a definite asset to the hotel, it was my daughterā€™s birthday whilst we were there and she organised a birthday cake for her. Housekeepers very friendly. The beach was minutes away and had a boardwalk so good for pushchairs, wheelchairs etc. There was also towels to rent. One thing is a must is bug spray lots of little thingā€™s waiting to have a nibble. I enjoyed the snack bar food for lunch, nice salads and loads of fresh fruit. I must say the man who cooks the fresh bread downstairs was so happy and always had a smile on his face. Iā€™ve decided to list the negatives. 1) there was one man on reception who was incredibly rude, regarding towels and pool hire. 2) the maintenance man shouted at us to get our sunbeds off the grass 3) Bedrooms and showers were never cleaned properly. Some days random black long hairs appeared in the bathroom and shower and Iā€™m blonde so who knows. 4) Showers some days they worked perfectly but must say most days they trickled out and was cold. 5) Food in the restaurants were never hot, Iā€™m a vegetarian and lived on salads for 2 weeks as there was labels telling us what the food was but no idea if it was vegetarian or not. 6) Toilets in the public areas were smelly Now for my biggest gripe my Grandson was served alcohol not for himself but nevertheless they still served him even though he had a childā€™s wrist band on. NOW FOR MY BIGGEST COMPLAINT My daughter took her 4 year old to the kids club and I arrived to pick her up and basically just took her. The staff didnā€™t check who I was and basically it was chaos the staff seemed more interested in hugging the children and not watching the others. How this hotel is a 4 Star hotel is beyond me, I certainly will not be recommending it and will never return.
Guest User
July 19, 2023
I do not understand how this is 5 stars, this hotel is dirty, the cleaners never come around, staff are rude and pool is freezing. Dont get me started on the food, same thing every day/night just like its been warmed up over and over! This was meant to be a family holiday which was ruined by this hotel, will not be returning and think this hotel should be shut down. Please do not waste your money! Not usually one to write reviews but had to be done with this particular hotel.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2003
  • Number of Rooms: 545
When you stay at Imperial Palace Hotel - All Inclusive in Sunny Beach, you'll be on the beach, just steps from Sunny Beach and 10 minutes by foot from Platinum Casino. This luxury property is 1.4 mi (2.2 km) from Action Aquapark and 2.1 mi (3.4 km) from Luna Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with local and international cuisine at Hollywood, one of the property's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 545 air-conditioned rooms featuring refrigerators. Your memory foam bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Imperial Palace Hotel?

Prices at Imperial Palace Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Imperial Palace Hotel?

The closest airport is Burgas Airport. It is 29.62km from the hotel and approximately a 28minutes journey by taxi.

What are the check-in and check-out times at Imperial Palace Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Imperial Palace Hotel provide airport transfer services?

Yes, Imperial Palace Hotel provides airport transfer services.

What amenities and services does Imperial Palace Hotel have?

Imperial Palace Hotel has the following amenities and services: Outdoor Swimming Pool, Sauna, Spa.

Does Imperial Palace Hotel have a swimming pool?

Yes, Imperial Palace Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does Imperial Palace Hotel have fitness amenities?

Yes, Imperial Palace Hotel has fitness amenities.

Does Imperial Palace Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Imperial Palace Hotel have non-smoking rooms?

Yes, Imperial Palace Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Imperial Palace Hotel provide breakfast?

Yes, Imperial Palace Hotel provides breakfast.

About This Property

Nearest AirportBurgas Airport
Distance to Airport29.62KM
Nearest Train StationBurgas Central Railway Station
Distance to Train Station41.51KM
Average Price FromGBP120
Hotel Star Rating5