Elior
September 27, 2024
I left my bag with new cosmetics in the belongings room. I asked to keep it for a few weeks. I asked if it was okay and nothing would happen to it. They told me not to worry. I returned to the hotel again for 3 nights. I went to get it and the bag was not there in the morning. I looked again. They didn't even care that it was stolen, they didn't want to check cameras, nothing, they said we only keep a week on the day I left them, they said we'll keep it for you, and now they only keep it for a week, it was a small bag that didn't even take up space and the storage room was huge empty, no one helped, they just looked at me like what do you want at all In no hotel have I ever had things stolen like that within a few weeks, they always kept it until I came, I didn't come back after a year to demand my things, every hotel keeps a safe for up to months. I had a lot of cosmetics that I bought all new packaged it was worth a lot of money ampoules for a full treatment for three months and a pair of new shoes.
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