JW Marriott Hotel Surabaya
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

JW Marriott Hotel Surabaya

No. 2 of Top Premium Hotels in Surabaya
Jl. Embong Malang No.85-89, Kedungdoro, Kec. Tegalsari, Surabaya, East Java 60261, Indonesia
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With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.Show More
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hotel overview picture
Last booked 4 mins ago on our site
4.7/5Amazing·Service: 4.8
Great stay!93% Recommended
All 250 Reviews
Amenities
Outdoor Swimming PoolSaunaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceBarNightclubRestaurantMeeting Room
All Amenities
Surroundings
Airport: Juanda International Airport
(19.2km)
Train: Surabaya Pasar Turi Train Station
(1.7km)
Train: Surabaya Gubeng Train Station
(3.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

2 Bedroom Apartment
1

2 Bedroom Apartment

1 King bed and 2 Single bed
126m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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One Bedroom Suite
7

One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Doorbell/ Phone Alerts
Room Details
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Executive Junior Suite
5

Executive Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Doorbell/ Phone Alerts
Room Details
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Executive Deluxe Room
3

Executive Deluxe Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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Junior Suite
1

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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Deluxe Premium Room
4

Deluxe Premium Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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Deluxe Premium King Room
3

Deluxe Premium King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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One Bedroom Apartment Smoking
1

One Bedroom Apartment Smoking

1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Bathtub
Toothbrush
Room Details
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Two Bedroom Suite
5

Two Bedroom Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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One Bedroom Apartment
3

One Bedroom Apartment

1 King bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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Executive Deluxe Twin Room
2

Executive Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Toothbrush
Room Details
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Deluxe Premium Twin Room
2

Deluxe Premium Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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Executive Deluxe King Room
2

Executive Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
Check Availability
Presidential Suite
1

Presidential Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Tea Bag
Room Details
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Guest Reviews(250)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.8
Tshidi
November 12, 2023
The room we had was spacious and clean for the most part (tiny cleaning issue that was sorted immediately). The pool area is beautiful, could do with more umbrellas. Breakfast was a little on the disappointing end with the exception of the amazing Deny. I had my first taste of Kunyit asam because Deny insisted😋😋😋😋😋refreshing!!!!!!! Service from the general staff is excellent.
Guest User
December 27, 2023
Great and Cosy room, great buffet breakfast too
Guest User
September 25, 2023
The hotel is very nice. It is located in the downtown of Surabaya. Security measures and hotel service also wonderful!
Phoenixxx
October 13, 2023
Nice stay,,bs jalan kaki ke TP deket bgt..fasilitas oke.. kids clubnya lucu
Pilgrimage
August 28, 2023
One of the nicer hotel in surabaya. Located in the central business district, there is a big mall nearby and places to hangout.
Luka Xu
December 28, 2023
A very good place to stay
maniz
August 19, 2023
the hotel is clean the staff are friendly, not much different from the pre-pandemic period. Breakfast food menu is very varied as usual. very impressive.
Livory
September 10, 2023
Clean, high end, not quite comparable to Jw marriott in other countries but still for the price a very good stay. Breakfast included in a nice restaurant buffet, local indonesian food (rice, noodles, soups) and some western, some dimsum and sushi. Bakery area with lots of different donuts pancakes fresh and waffles. Rooms were large with large bathrooms and good view
Julian Cholse Manihuruk
October 24, 2023
Nice Hotel, breakfast are good

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Check-in is at a different address. Details will be provided after booking.

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
IDR 605,000 (approx. £30.24) per person per night
Adding crib: Free
Children 7 years old and over
IDR 605,000 (approx. £30.24) per person per night

Breakfast
StyleBuffet
AgeFee
Adult
IDR 388,000 (approx. £19.39) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1996
  • Renovated: 2016
  • Number of Rooms: 407
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.

Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Surabaya? This hotel has facilities measuring 132483 square feet (12308 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 407 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at JW Marriott Hotel Surabaya?

Prices at JW Marriott Hotel Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to JW Marriott Hotel Surabaya?

The closest airport is Juanda International Airport. It is 19.19km from the hotel and approximately a 40minutes journey by taxi.

What are the check-in and check-out times at JW Marriott Hotel Surabaya?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does JW Marriott Hotel Surabaya provide airport transfer services?

Yes, JW Marriott Hotel Surabaya provides airport transfer services.

What amenities and services does JW Marriott Hotel Surabaya have?

JW Marriott Hotel Surabaya has the following amenities and services: Outdoor Swimming Pool, Sauna, Massage Room.

Does JW Marriott Hotel Surabaya have a swimming pool?

Yes, JW Marriott Hotel Surabaya has a pool. Pool type: Outdoor Swimming Pool.

Does JW Marriott Hotel Surabaya have fitness amenities?

Yes, JW Marriott Hotel Surabaya has fitness amenities.

Does JW Marriott Hotel Surabaya provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does JW Marriott Hotel Surabaya have non-smoking rooms?

Yes, JW Marriott Hotel Surabaya has non-smoking rooms. Please view the hotel listing for details.

Does JW Marriott Hotel Surabaya provide breakfast?

Yes, JW Marriott Hotel Surabaya provides breakfast.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.84KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.67KM
Average Price FromGBP242
Hotel Star Rating5