DoubleTree by Hilton Surabaya
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya
DoubleTree by Hilton Surabaya
No. 12 of Top Premium Hotels in East Java
Jl. Tunjungan 12, Surabaya, East Java 60275, Indonesia
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A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.Show More
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Last booked 1 hr ago
4.6/5Great·Cleanliness: 4.6
“ Great stay! ”89% Recommended
All 181 Reviews
Amenities
Outdoor Swimming PoolSaunaExecutive LoungeFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarNightclubRestaurant
All Amenities
Surroundings
Airport: Juanda International Airport
(19.2 km)
Train: Surabaya Pasar Turi Train Station
(1.5 km)
Train: Surabaya Gubeng Train Station
(3.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Accessible King Room
1 King bed
35m² | Floor: 1
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
8
Premium Suite
1 King bed
65m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
King Guest Room
1 King bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
5
Executive Twin Room
2 Single bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Twin Guest Room
2 Single bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
8
Corner King Suite
1 King bed
90m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
5
Executive King Room
1 King bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Deluxe King Room
1 King bed
53m² | Floor: 8
Has window
Wi-Fi (additional charge)
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Deluxe Suite
1 King bed
59m² | Floor: 13
Has window
Wi-Fi (additional charge)
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
8
Presidential Suite
1 King bed
138m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
7
Duplex Suite
1 King bed
102m² | Floor: 2
Has window
Wi-Fi (additional charge)
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
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Guest Reviews(181)
4.6/5
Great
Verified Reviews- Cleanliness4.6
- Amenities4.5
- Location4.6
- Service4.6
Guest User
March 17, 2024
I've been to a few 4 and 5 star hotels. But this is the one i'm most impressed with so far! The hospitality of the staff, the quality of the room, and the breakfast food selections are amazing! Definitiely considering this hotel again the next time i'm back in Surabaya!
Guest User
January 7, 2024
Good location and very friendly staff. Love their breakfast with variety choice. The room is clean and comfort
Guest User
December 24, 2023
"The location was superb, with a variety of food cafes just a stone's throw away. However, the shower was a bit of a letdown as it didn't deliver warm water despite my attempts to adjust it. The view from my room was also not as captivating as I had hoped. On a brighter note, the personal touch was delightful – a warm greeting from Zaiful Ali and a charming elephant-shaped towel display added a unique touch to my experience."
Anonymous User
February 12, 2024
Great ambiences, quite and comfy, will be back again in future
Anonymous User
December 6, 2023
Great selection of food for breakfast. But beware of the prayer everyday at 4am that makes us lacked sleep every day
Katherinecc
November 15, 2023
The hotel is located in prime area with walkable distance to many cafes, restaurants and Tanjungan Plaza (Largest mall in Surabaya). Hotel staff were friendly and helpful. They even gave us cookies when we checked in. Overall, we highly recommend this hotel if you are travelling to Surabaya.
CONG PHU
December 7, 2023
Good location. Friendly staff. The ambience is full of Christmas decoration
Anonymous User
November 12, 2023
Overall excellent. Good service. Very clean. And so comfort.
lynnl
March 28, 2024
Stayed in the Deluxe King Room, room is big and spacious but the hotel sound proofing very bad.
Requested for a change of room and they say all the Deluxe King Room will have the same issue as all are located on the same area at the end of each floor.
When ask for a change of room, they inform we can only down grade or upgrade.
If we want to upgrade we will have to top up close to about SGD100 a night that is not worth at all as the sound proofing may be the same.
In the end we downgraded to get a room that is in the middle of the floor without any compensation.
Every little thing requested need to come with a price even though the issus is cause by the hotel.
Really disappointed with the service.
The only good thing for this hotel is that it is near to many malls which make it convenient for guest to go.
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this hotel.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 450,000 (approx. £22.27) per person per night |
Breakfast
TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2021
- Number of Rooms: 281
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Sauna
Executive Lounge
Fitness Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Makan Kitchen
Style: A la carte, Buffet
Cuisine: Asian
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner, Cocktail party
Special dietary options: Gluten-free, Halal, Kosher
Ambience: Family, Traditional, Romantic
Dining options: Available for reservation
Business hours: [Mon - Sun] 06:30-22:00
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