Jl. Dr. Soetomo No.79-81, DR. Soetomo, Kec. Tegalsari, DR. Soetomo, Tegalsari, Surabaya, East Java, 60264, IndonesiaView Hotel Details
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Regantris Surabaya Guest Reviews
4.5/5
Great
175 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(175)
Positive reviews(172)
Reviews with photos/video(69)
Awesome stay(40)
Clean and tidy(23)
Great service(17)
Awesome rooms(10)
Negative reviews(3)
Guest User
S Room
Stayed in Aug 2024
Business travellers
3 review
4.5/5
Great
Posted on Nov 17, 2024
Good clean
previouslyonz
S Room
Stayed in Oct 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Nice hotel with standard price. Great location in the middle of Surabaya. Quick service too.
Response from Property: Dear KakakWarm Hello from Regantris Hotel Surabaya... Thank you for staying with us, it's such an excitement to learn that our Just for You Service that Young, Energetic and FUN is suits you well. as the 5.0 its really amazing for us. We will bring your review to our team to motivate 0ur team to give a good service to all guest. Once again, thank you for your kind attention. And we looking forward to seeing you again in Regantris Hotel Surabaya. Just For You,I Putu Agus WiyardanaCluster General Manager
Henry081079
S Room
Stayed in Mar 2024
Couples
41 review
5.0/5
Outstanding
Posted on Apr 2, 2024
good good good good good good good good good good good good good good
HARSH JITENDRA
M Room
Stayed in Oct 2024
Couples
4 review
4.2/5
Very Good
Posted on Oct 24, 2024
Hotel was good. Complimentary water was too small bottles to keep hydration.
Response from Property: Dear Kak Harsh JitendraWarm Hello from Regantris Hotel Surabaya... Many thanks for writing us wonderful review of your stay at Regantris Hotel Surabaya. We sincerely thank you and glad to know that you enjoy our Hotel. We will bring your review to our team to motivate our team to always give a good service to our guest. Your input has been noted, and we would make sure an appropriate follow up action to be done for further improvement. Once again, thank you for your kind attention to us and we looking forward to seeing you again in our hotel. Just For You,I Putu Agus WiyardanaCluster General Manager
Best location center of surabaya.. good services..
Mita Rosaria Hermawan
S Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 17, 2023
hotel nyaman pelayanan mantap, house keeping kreatif sekali
Response from Property: Dear Kak Mita Rosaria,Warm Hello from Regantris Hotel Surabaya... Thank you for staying with us, it's such an excitement to learn that our Just for You Service that Young, Energetic and FUN is suits you well, as the 5 you gave is proof that we are Totally You ! in every way. Looking forward to seeing you soon.Just for You, Hotel Management,
Aldi Pratedika
S Room
Stayed in Nov 2023
Couples
3 review
4.5/5
Great
Posted on Nov 15, 2023
Lokasi & layanan oke, kebersihan cukup bagus cuman lift perlu di maintenance aja tombolnya biar smooth. Harga oke, nice to try
Chatrine
S Room
Stayed in Aug 2023
Couples
13 review
4.0/5
Very Good
Posted on Aug 18, 2023
The AC in my room is super hot! I think this hotel must be check all the AC in all room so can maintenance all of this. So bad if you sleep and get a bad AC!
Response from Property: Dear Kak Caterine,Warm Hello from Regantris Hotel Surabaya... Thank you for staying with us, it's such an excitement to learn that our Just for You Service that Young, Energetic and FUN is suits you well, as the 4 you gave, we do apologized for any inconvenience happened during your stay with us, we will do internal investigation through this matters and will make sure it wont' happened again in the future. Looking forward to seeing you soon.Just for You, Hotel Management,
Guest User
S Room
Stayed in Jul 2023
Business travellers
2 review
4.7/5
Amazing
Posted on Sep 18, 2023
Good choice for budget hotel with good location in Surabaya. Many eateries in surrounding area. The hotel also have a nice restaurant with outdoor area where business travelers can meet their guest comfortably.
Response from Property: Dear Kak SusianiWarm Hello from Regantris Hotel Surabaya... Thank you for staying with us, it's such an excitement to learn that our Just for You Service that Young, Energetic and FUN is suits you well, as the 4.7 you gave is proof that we are Totally You ! in every way. Looking forward to seeing you soon.Just for You, Hotel Management,
Augustinus Ivan Christian
S Room
Stayed in Aug 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Old regantris hotel but okay to stay and its new renovated i think
Response from Property: Dear Kak Augustinus Ivan,Warm Hello from Regantris Hotel Surabaya... Thank you for staying with us, it's such an excitement to learn that our Just for You Service that Young, Energetic and FUN is suits you well, as the 5 you gave is proof that we are Totally You ! in every way. Looking forward to seeing you soon.Just for You, Hotel Management,
Anonymous User
S Room
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jul 1, 2024
good facilities
Anonymous User
S Room
Stayed in Feb 2023
Booked for others
135 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Good hotel, good experience, good service, good service, thankyou