To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.9
Service9.0
Cleanliness9.1
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All reviews(72)
Positive reviews(54)
Reviews with photos/video(7)
Clean and tidy(4)
Great service(3)
Great location(3)
Clean pool(1)
Great swimming pool(1)
Negative reviews(1)
Guest User
Deluxe King Room with Pool Access
Stayed in Jan 2025
Solo traveller
6 review
9.5/10
Amazing
Posted on Feb 16, 2025
Very quiet place! Away from vehicles with horns :)
Kitchen and service outstanding.
Dining: Live music and Even Sushi’s!!!
Negative side: Diner buffet only water offered! Coffee needs to be purchased (420 per cup).
Guest User
Deluxe King Room with Pool Access
Stayed in May 2025
Business traveller
4 review
9.5/10
Amazing
Posted on Jun 22, 2025
Good service. Good food. Clean Hotel and pool .
Charles9544
Deluxe King Room with Pool Access
Stayed in Oct 2024
Business traveller
13 review
9.5/10
Amazing
Posted on Nov 27, 2024
Good location, nice hotel, the good quality is over standard
Just one thing, when get into room, a used towel put on the bed, I assumed this used towel shall used hy previous guest but house keeping forget took away.
Guest User
Deluxe Two Queen Room with Pool Access
Stayed in Oct 2024
Travelling with friends
1 review
8.0/10
Very Good
Posted on Nov 20, 2024
Was an excellent location very clean and satisfied very pleasant staff. I’m very helpful.
Suraj1308
Deluxe King Room with Pool Access
Stayed in Nov 2024
Business traveller
25 review
8.0/10
Very Good
Posted on Dec 31, 2024
The hotel is okay to stay.Should have more cleaner rooms
Guest User
Deluxe King Room with Pool Access
Stayed in Jan 2025
Family
47 review
8.0/10
Very Good
Posted on Feb 11, 2025
Good nice clean hotel . Will love to stay again
Guest User
Deluxe King Room with Pool Access
Stayed in Feb 2025
Business traveller
35 review
10/10
Outstanding
Posted on Apr 24, 2025
Nice hotel
Guest User
Deluxe Two Queen Room with Pool Access
Stayed in Jul 2023
Business traveller
13 review
10/10
Outstanding
Posted on Aug 19, 2023
Good location
1705****
Executive King Room with Pool Access (High Floor)
Stayed in Nov 2024
Business traveller
25 review
6.0/10
Posted on Dec 24, 2024
1. Location: The hotel is in the middle of nowhere, with no business or village around, only a prison. It is a lonely existence. 2. Front desk service: Very indifferent. Due to system problems, I asked for help to buy train tickets, but was told directly with a blank expression: I can't buy them. The service staff of courtyard navi Mumbai in Mumbai is also MARROIT brand and is warm and thoughtful. Huge difference. I strongly do not recommend staying in this hotel. I strongly do not recommend, I strongly do not recommend.
I have been staying at this property for the past 7 years, and without a doubt, it stands as one of the most premium and luxurious five-star hotels in Surat. The ambiance, world-class facilities, and warm hospitality never fail to impress me. The reservation team and management are truly outstanding. I would like to specially mention Mr. Abhishek Dubey, who has always gone above and beyond to ensure seamless accommodation and impeccable service. His professionalism, attention to detail, and genuine dedication to guest satisfaction set a remarkable standard for the entire team. Every need is attended to with the utmost care, which is why I continue to choose this hotel for every stay. From the exceptional food quality to spotless cleanliness and the consistently courteous behavior of the staff—every aspect reflects luxury and excellence. I highly recommend this property to every traveler seeking not just accommodation, but an unforgettable and comfortable stay in Surat. It offers a complete hospitality experience that exceeds expectations every time. Thank you and best wishes!
Response from Property: Dear nexnewsn, Thank you so much for your continued trust and loyalty over the past seven years, and for making Courtyard by Marriott Surat your home away from home. It’s incredibly rewarding to hear such heartfelt appreciation from a guest who has become part of our extended family. Your kind words about our team, especially Abhishek, mean a great deal to us. We are truly fortunate to have him as a part of our team who consistently embodies the spirit of hospitality we strive for and leaves a lasting impression. Your recognition of his efforts and of our entire staff will surely inspire us to keep delivering the high standards you’ve come to expect. Knowing that we’ve been your preferred choice in Surat over the years is both an honor and a motivation. We’re grateful for your recommendation and for the opportunity to serve you. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hemang Parmar General Manager
AnwarM57
Stayed in May 2025
Business traveller
10/10
Outstanding
Posted on Jun 18, 2025
Courtyard - Surat :Enjoyed the stay at courtyard. Excellent service. Chief - Vinay assisted and served the best course of meal. Pradeep - Asst. Manager also was a good help and a good guide for the restaurant and a helping hand too Both of them are happy to serve attitude
Response from Property: Dear AnwarM57, It was an absolute delight having you as our guest at Courtyard by Marriott Surat. We truly believe in creating the best impression by providing courteous, attentive customer service, and your terrific review denotes we were successful in making this happen for you. Thank you for mentioning our staff, notably Vinay and Pradeep. They are a real asset to our team, and we will be sure to share your compliments with them and the rest of our team. Our entire team awaits to welcome you again on your next visit to Surat! Sincerely, Hemang Parmar General Manager
Guest User
Stayed in Sep 2025
Other
10/10
Outstanding
Posted on Oct 29, 2025
Great stay. Great staff. Well recommended services. Great food options. 24x7 coffee lounge. Room is great spacious and clean. Highly recommend.
Guest User
Stayed in Sep 2025
Other
2.0/10
Posted on Oct 12, 2025
I really want to confess that this hotel is so terrible. In this hotel, the general manager and department managers are so bad that they don’t have etiquette on how to talk and treat their staff and trainees kaam karu raat bhar paisa mile jhaat bhar