100 Islands Resort & Spa

Communication was a bit challenging. I'd messaged them via the travel site and emailed the correct address, but it seems calling is the most reliable way to reach them. I wanted to arrange a pickup, as Bolt/Grab services in Surat Thani don't accommodate 5 people; they only cater for 4, and we also had quite a bit of luggage. The van was supposed to meet us at Surat Thani station, but our bus dropped us off in the city center instead. This led to a dramatic 45-minute wait, during which we made several calls and sent emails. It was incredibly frustrating because our emails weren't getting through, and the staff member's English wasn't good enough to fully understand my concerns. Eventually, we were picked up, but by then, after a 6-hour journey, we were completely worn out. Upon arrival, check-in was quick. Unfortunately, the rooms don't have balconies, but they are clean. The bed was too soft; if one person turned over, the other could feel it. However, there was a TV, so we could connect our Chromecast to watch Netflix. The pool was beautiful, and there was a designated smoking area outside. Two pillows are provided per bed, so there's no need to ask for extras. The only downside is that pool towels aren't provided, so you have to use your bath towel for the pool and then dry yourself with it again after showering. I find this unhygienic; I asked for a second set of towels, but I think this should be a standard offering. They diligently refill water bottles daily, and housekeeping is excellent – you don't even need to ask, they simply do a great job. The hotel has a fridge stocked with drinks and beer for purchase, which allowed us to comfortably sit outside. Someone is always at the reception until late, which is reassuring. It was very quiet, so we had the pool all to ourselves the next day too. We found the mall, and the receptionist kindly helped us locate a supermarket less than a 5-minute walk away. She also arranged a taxi for us to the pier for the following day. For our two-night stay, it was perfect. We only had breakfast one morning, and it was less than we expected and not really worth the price. All in all, this was an excellent hotel for us to unwind before catching our boat. The staff truly goes out of their way to help you wherever they can.

Our family stayed at this hotel for one night on our way from Koh Samui to Bangkok. We really liked the hotel. The staff were very friendly. We were checked into a standard room on the first floor. It seemed to have been recently renovated. The room was clean and comfortable. The air conditioning worked perfectly, and we could easily adjust the temperature settings. The plumbing fixtures were new. The hotel has its own large parking lot. There's also a swimming pool at the hotel shaded by trees, but we chose to swim at the neighboring 'Rice Farm' hotel instead. Their pool was well-warmed by the sun, and we could sunbathe while enjoying views of the rice fields. Both hotels share the same owner. We were pleased with the low price for a good stay, and breakfast (Thai or American) was included. Across the road from the hotel is a large Tesco Lotus shopping center, and a 7-Eleven is just a 10-minute walk away. We had dinner at a roadside cafe, which served delicious and inexpensive dishes. Overall, we really liked the hotel and recommend it for a stopover before an early morning flight from Surat Thani to Bangkok.

Traditional but dated and buggy.