Surf Parade Resort

Room were very dirty and my room type was not the same as I booked. There was a socks hanging from the bed from ceiling and the blinds were broken, door were not closing properly was making noise, toilet pan lid was broken. This room type was not well presented were blinds panels was missing from the living area as well. We call the receptionist Simone was very rudely spoken about the situation with the room type and socks hanging from the ceiling. I told her if I give a review on this room type which is not was I have booked for. She said to me that she will not assist me and I will have to stuck in this room during my stays because I will give them the review about the situation I am going through with my bookings. I had very bad experience with this situation which was manageable but unfortunately the receptionist was very rude, she is not the right fit for the business.

Was a great room with an excellent view from the balcony. Nice and close to the beach and shops.

We had an excellent stay. Fantastic managers that were very nice to us and they were very genuine. We would book again not even a question.

Stayed for 7 nights. Room was okay. It had everything I needed. Balcony was great. Only issue was they have an obvious cockroach problem. Killed about 20 of them during the stay. I couldn't afford to move to another hotel but probably would have if I had the money. Overall I think it was overpriced for what you get.

Excellent room with kitchen and laundry facilities. And a partial view of the sea, which was still beautiful. Dorian was most helpful.

Very nice clean room, views from the room good had a very pleasant stay with no problems.

Loverly Justin at front desk sorted us out Great stay quiet , clean , close to all amenities and beach .