Ipanema Holiday Resort

The unit was excellent, and very clean. Just found limited reception hours, different to motels I have stayed in and needed to adjust, but staff were excellent

My partner and I had a wonderful stay. The room was amazing, the view was fantastic. There were a couple of things we didn’t like, like there being no communication in any adds about a safety deposit and our toilet was broken. The shower was not built for people who are over 5ft5. Other than that we had a really nice stay.

Very great and simple check in process, no issues at all and very flexible check in time. Loved the hotel veiw and will be staying here again.

Unfortunately I was not given access to the wifi. This impacted my stay significantly as I booked expecting Wifi so I could work. Used a lot of my own data. Was advised with Wifi

Spacious rooms and plenty of space, large tv, large shower, nice view from 3 balconies. Good kitchen, traffic noise was consistent but ok to sleep. Beds very firm in main room but singles much softer and easier to sleep on. Parking was super easy for the area compared to other hotels. Rail in the bath shower was lose and couldn't use it so used other shower in second bathroom which was large and spacious. Good accomodation for price and location. Reception was nice.

Not going to stay here again

Positives: The pool and lobby area are nice. The rooms are large in size. The staff members are friendly and communicative. We had a room on level 6. Dirty: When we moved in, the room had not been cleaned properly. There was dirt inside the bathtub, we asked TWICE for this to be cleaned and both times the cleaner came past, claimed it was cleaned but a simple wipe of the finger on the bath tub revealed this was not the case. We were handed a vacuum to clean the floor ourselves. There is mould on the walls of the bathroom. Cigarette smoke. The common area of level 6 had a strong stench of smoke every evening, which made its way under the door into the room. At night, I woke up with my eyes watering with the smell of cigarette smoke, and left the room with my infant to get some fresh air. If we walked bare feet on the carpet in the bedroom, we were left with dirt marks on our feet. Clearly indicating the carpet was due for a proper clean. Both my infant child and myself had a flare of our eczema rash the day after our first stay, which miraculously disappeared the day after we left.

there wasn't enough under cover parking. It was clean and ok for what I needed it for and that was just to sleep as I was out all day

The property is average at best. Room size is excellent but its old. Strange things like queen bed made using single sheets and pillows were thinest I uave ever seen. We ended up buying ourselves pillows and a blanket for the stay. Ou reason we didnt make complaint was due to the low price we paid