Platinum Hanjue Hotel (Suzhou Xiangcheng) Reviews

The service was great but it would be awesome if someone at the front desk spoke English.

Excellent room! Very clean and spacious, loved the bath tub!

Amazing room and excellent bathtub to rest

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Nice hotel

Buckingham Palace Hotel - Excellent Quality, Bright Star Rating: ★★★★★ Location and Transportation: Buckingham Palace Hotel is located in a southern city of Jiangsu Province with a unique vision. The transportation is relatively convenient. Whether you drive or take public transportation, you can easily reach it. The surrounding supporting facilities are gradually improved, providing great convenience for guests' travel and life. Catering Service: The hotel's catering is unique. The dining mode is novel and diverse, which can meet the needs of different guests. The dishes are rich and delicious. From exquisite side dishes to sumptuous meals, each dish is carefully cooked with excellent color, aroma and taste. The ingredients are fresh and of high quality, which makes people have endless aftertaste. The environment of the restaurant is elegant, the service is thoughtful, and the staff is warm and friendly. They can provide guests with high-quality services in a timely manner, making dining a kind of enjoyment. Room Facilities: Although the room is not large, the king-size bed room is very exquisitely designed. The decoration style is simple and stylish, and the details are full of care. The bedding is comfortable and soft, which can provide guests with a good sleeping experience. The facilities in the room are complete, well-maintained, and very convenient to use. Although the space is limited, the layout is reasonable and makes people feel warm and comfortable. Hotel Service: The management of Buckingham Palace Hotel is indeed excellent. From the moment guests step into the hotel, they can feel the professionalism and enthusiasm of the staff. The check-in procedure is efficient and fast, and the staff patiently answer various questions. The other service staff of the hotel are also well-trained, and they can take the initiative to greet guests in the corridor, elevator or lobby. When guests need help, they always appear in time and provide thoughtful service, making guests feel at home. Overall evaluation: The Buckingham Palace Hotel has demonstrated excellent quality and strong strength in the southern city of Jiangsu. Whether it is catering services, room facilities or hotel services, they are first-class. Although the room is not large, the exquisite design and comfortable experience are impressive. The hotel is crowded with people, which proves its popularity in the market. Overall, Buckingham Palace Hotel deserves a 5-star rating and is an ideal choice for business travel and tourism vacation.

The rooms are well-equipped, comfortable, spacious, bright and warm. The room service center has luxury suites, standard business rooms and various conference facilities.

I particularly like Buckingham's The decoration style is stylish and elegant, and the customer service is very considerate.

The hotel is high-end and classy, ​​with first-class environment and facilities. The room is clean and tidy, the bed is comfortable, and the facilities are complete. The location is also very convenient, with many shopping and food options nearby. I highly recommend this hotel! The bed is so soft that it feels like sleeping on a cloud. Special thanks to the staff 007, who always provides support when help is needed. This stay at the Buckingham Hotel is really great, and I highly recommend it to everyone who is looking for high-quality service and a comfortable environment.

The customer service staff, Wu Jiahuan, had a good service attitude. The hotel was very beautiful and the check-in experience was very good. The cleaning lady cleaned the place neatly! The hotel facilities are complete, and it is warm and convenient to rest and relax here.

The check-in experience was very bad. The hotel management is really not competent. They set up an automatic check-in machine, but after a long time, I had to go to the front desk to check in. I often take my children out to play and stay in hotels. This is the first time I have encountered a family of four who need to pay for the fourth toothbrush. There is only one pair of broken slippers, and it says 20 yuan to take away. I don’t even want to wear them, haha. You can see the price of things all over the room. The bathrobe is placed very high and you can’t see it unless you look for it. In the morning, the child’s shoes were stepped on by the service staff in the lobby, and the service staff turned around and left without saying a word. What kind of quality. I will never go there again.

Check-in is very convenient and check-out is convenient. The hotel is clean and odorless, and hygienic. The bathing facilities are high-end and very easy to use. The bedding is hygienic and comfortable. The air conditioning is very cool in summer.

The worst experience with the Platinum Hanjue. I used to stay at the Platinum frequently. I expected the poor service attitude of the Xiangcheng branch, but this time it was beyond my understanding. The front desk waiter arranged us on the second floor of the west building with an extremely bad attitude on the 15th. When we asked if we could change the floor, he directly answered (there were no rooms). The problem was that it was 9 o'clock in the evening, and the room could be found online at any time. Let me talk about why we didn't choose the second floor. It had just been renovated and the smell was very strong. There were two purifiers inside that could not suppress the smell even if they were ****** in. Opening the window didn't help. The smell might not pass the acceptance. The environmental protection department should really check it out. The elderly and children must not live here. The smell is strong and harmful!

Facilities: Very good, the sheets and quilts are all silk quilts, very comfortable, the most comfortable bed I have ever slept on, better than other five-star hotels! Hygiene: Very clean, good reviews! Environment: The room environment is very warm!