Orange Hotel (Suzhou Center, Jinji Lake)

Orange Hotel (Suzhou Center, Jinji Lake) Reviews

Orange Hotel (Suzhou Center, Jinji Lake)

No. 12 Shihuifang, Suzhou Industrial Park, Suzhou, Jiangsu, 215021, ChinaView Hotel Details
Orange Hotel (Suzhou Center, Jinji Lake)
Orange Hotel (Suzhou Center, Jinji Lake)Orange Hotel (Suzhou Center, Jinji Lake)Orange Hotel (Suzhou Center, Jinji Lake)
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Guest Reviews of Orange Hotel (Suzhou Center, Jinji Lake)

9.6/10
Excellent
1200 review
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1200)
Positive reviews(1179)
Reviews with photos/video(108)
Quiet & comfortable(118)
Friendly front desk staff(110)
Delicious breakfast(89)
Easy to get around(74)
Convenient parking(40)
Good sound insulation(26)
Close to metro(26)
Perfect for business trips(25)
Negative reviews(21)
kawato
Queen Room
Stayed in Sep 2025
Business traveller
1 review
10/10
Outstanding
Posted on Nov 11, 2025
I had a comfortable stay
Response from Property: 尊敬的賓客您好！看到了您的點評，小桔欣喜萬分！服務好客人一直是我們持之以恆的使命併為之努力做好更好，我們希望我們的客人享受生活，分享喜悦，感謝您對我們的點評，因為有您，我們才將會越來越好！
Traveler Dan
Stayed in Oct 2023
Solo traveller
66 review
9.0/10
Great
Posted on Nov 26, 2023
A nice clean hotel, close to Jinji lake and the SIP. The room is nice and spacious but being on the bottom floor next to a car park it was a little noisy.
Response from Property: Finally I waited for you, and fortunately I didn't give up, looking at this heartwarming evaluation. Xiaoju feels that our efforts and seriousness are worth it, the years are quiet and good, and my heart is at peace. Only after experiencing it will you understand that continuing the same accommodation environment and more perfect service is what I have done for you. If you like us, remember to come back and see us. ----Xiaoju who cares about you
Anonymous User
Stayed in Nov 2023
Solo traveller
9 review
10/10
Outstanding
Posted on Dec 21, 2023
The place was clean and very quiet and peaceful. I would recommend.
Response from Property: Finally I waited for you, and fortunately I didn't give up, looking at this heartwarming evaluation. Xiaoju feels that our efforts and seriousness are worth it, the years are quiet and good, and my heart is at peace. Only after experiencing it will you understand that continuing the same accommodation environment and more perfect service is what I have done for you. If you like us, remember to come back and see us. ----Xiaoju who cares about you
218822****
Superior Queen Room
Stayed in Mar 2025
Business traveller
7 review
10/10
Outstanding
Posted on Apr 29, 2025
This Orange Hotel is very good, the front desk service is very professional, check-in is smooth and easy, and the problems encountered can be solved and feedback is given in a timely manner. Especially Xiaoxin's professional and patient answers, really make you feel at home.
Original textTranslated by Google
Response from Property: Dear guests, I am very glad to receive your recognition. The store advocates service-oriented and warmly welcomes every guest. I will convey your praise to Xiaoxin. He will definitely be deeply inspired and work harder. It is because there are many friends like you who recognize and support him that he has made continuous progress and growth today. I believe that his future career path will become wider and wider. Thank you sincerely and look forward to your visit again!
M528671****
Queen Room
Stayed in Mar 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Apr 18, 2025
It is really a treasure hotel. As soon as I entered the door, the front desk brother greeted me. I was flattered. When I checked in, he told us the location and time of breakfast, and also told us the location of the nearest subway station. The room is very large, with complete facilities. The bedding looks very clean. I stayed on the south side. There is a small river outside the window, which gives me the artistic conception of small bridges, flowing water and people's homes. The breakfast on the second day was delicious, with bread, milk, noodles and wontons. The variety is quite rich. It is really a recommended hotel and I will definitely come again in the future!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments. The hotel partners are also very honored to meet you. It is our work purpose to provide you with quality service. I hope you will remember to choose Orange when you go out. There is a 24-hour self-service laundry room on the first floor of the hotel for drying and free steam ironing. I hope you can continue to pay attention to Orange Hotel in the future and tell us more about your feelings and experiences when you stay in the future. Looking forward to your visit again!!
Richiewu6688
Queen Room
Stayed in Mar 2025
Family
98 review
2.0/10
Posted on Apr 14, 2025
Why I gave it one star, this is my personal feeling, and I hope your company can learn from it. First: I booked this room, I invited my friends to play, and used my name. I didn't even get to the store, but you kept selling me, asking my friends to pay extra for upgrades. You did this, which made me lose face. I booked the room, I had already seen your pictures, and I had already decided, so there was no need for you to push me again and again. Second: The switches in the room all have blue lights, I didn't get a good night's rest, the light was too strong. Third: The room smelled bad. Fourth: I don't know why, every time I booked the Huazhu brand, as long as I booked a room from Ctrip, I was arranged to stay in the last room in the aisle. I have been a member of Ctrip for more than 20 years. Do you think I will be impressed? It's always like this. From this time on, I will no longer stay in any Huazhu brand, nor will I recommend my friends to stay in any Huazhu brand. The quality control is too poor.
Original textTranslated by Google
6/7
Response from Property: Dear guest, hello, thank you very much for your stay. We have always paid attention to the guests' feelings during their stay, and actively improved our professional level and service standards, striving to make you feel at home. We are sorry that we are still not perfect in some aspects. Thank you for taking the time to tell us the shortcomings so that we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay.
Anonymous User
Queen Room
Stayed in Mar 2025
Solo traveller
7 review
9.0/10
Great
Posted on Apr 13, 2025
Weird room lighting design, I don't understand why they use New York Paris instead. The shower can't be adjusted, which is the first time I've seen it. There is no full-length mirror in the room. The service is good, but the hardware is poor. A room of nearly 500 yuan needs to be charged extra to have a window.
Original textTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your stay. We have always paid attention to the guests' feelings during their stay, and actively improved our professional level and service standards, striving to make you feel at home. We are sorry that we are still not perfect in some aspects. Thank you for taking the time to tell us the shortcomings so that we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay.
M30340****
Superior Queen Room
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Feb 5, 2025
Facilities: Complete, near the Oriental Gate Suzhou Center, very convenient to watch the musical fountain at night, eat and shop, close to the subway station, Sanitation: Very clean Service: Very warm, rich breakfast
Original textTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!
lion
2-bed Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 9, 2025
This time I took my family on a Spring Festival trip and chose this Orange Hotel. The hotel is located in a quiet area in a busy city, and I had a good rest at night. It is close to a small commercial complex in the community, and there are abundant dining options around. There are many restaurants and snack bars within a few minutes' walk, which is very convenient for eating. The room is clean and tidy, with complete facilities and comfortable bedding. The staff's service attitude is warm and thoughtful, and the check-in and check-out are very efficient. Problems can be solved in time. The overall cost-effectiveness is high. The stay experience is satisfactory and worth recommending!
Original textTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!
M221252****
2-bed Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 11, 2025
👍This stay was great! The hotel is in an excellent location, with everything you need for food, drink and entertainment nearby, and it is super convenient to travel. 🛏The room is clean and spacious, the bedding is comfortable and clean, and I slept very soundly. The facilities are complete, and the toiletries are all fragrant with the smell of oranges. It has everything you need, and the details are perfect💯. 💁♂️The staff is warm and thoughtful, from check-in to check-out, they provide thoughtful service throughout the whole process and respond to every request. 🍳The breakfast is rich and varied, fresh and delicious, and it starts a day full of vitality. In short, everything is impeccable, and the cost-effectiveness is super high. I have recommended it to my friends around me, and I will come again next time!
Original textTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!
M402675****
2-bed Room
Stayed in Oct 2024
Other
6 review
10/10
Outstanding
Posted on Dec 3, 2024
The hotel is in a good location, with free parking, and is very convenient to various attractions. The front desk staff is very friendly and the environment is very clean. I highly recommend it! !
Original textTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!
Xiaoyuli
Superior Queen Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 4, 2025
It's just average, mainly because of the good location and service. The price is too expensive during the May Day holiday, and the accommodation experience is not worth the price. The setting of the smart light in the room is innovative, but the lighting scheme is useless, there is no night light or corridor light. It is recommended to upgrade the grade of toiletries, which are very difficult to use.
Original textTranslated by Google
Response from Property: Dear guests, the hotel is located in the CBD business center of Huxi, only a few hundred meters away from Suzhou Center and Xinghai Square subway station. The location is definitely very good. We are very sorry for the unpleasant stay experience you have. If you encounter any dissatisfaction, you can dial "9" in the room phone to contact the front desk to change rooms or remove odors. We look forward to giving you a satisfactory stay experience when you stay in our hotel again. At that time, we also hope to get your full 5-point praise. Thank you and wish you a happy life!
M867455****
2-bed Room
Stayed in Mar 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Apr 20, 2025
I was very satisfied with my stay this time! The room was warm and comfortable, the bedding was soft and I slept well; the front desk lady was enthusiastic and professional, and she was very considerate in helping me plan my trip; the breakfast was rich and varied, and the freshly cooked food was warm and heart-warming; the location was also very convenient, and there was everything you could eat, drink and have fun around. I sincerely recommend it, and I will choose this hotel next time!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments. The hotel partners are also very honored to meet you. It is our work purpose to provide you with quality service. I hope you will remember to choose Orange when you go out. There is a 24-hour self-service laundry room on the first floor of the hotel for drying and free steam ironing. I hope you can continue to pay attention to Orange Hotel in the future and tell us more about your feelings and experiences when you stay in the future. Looking forward to your visit again!!
Manman��manman
Queen Room
Stayed in Feb 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Mar 16, 2025
The room facilities and sanitation are very good. A small gift was given when leaving, but you have to ask for it yourself. The service initiative needs to be improved. Orange is still the first choice for staying in a hotel in the future.
Original textTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!
Kaermayingchengjiao
2-bed Room
Stayed in Feb 2025
Business traveller
8 review
10/10
Outstanding
Posted on Mar 8, 2025
🌟 **Great stay experience! Highly recommended! ** 🌟 Recently stayed at this hotel and was very satisfied with the overall experience! From the moment I stepped into the lobby, I felt the enthusiasm and professionalism of the staff. The front desk lady smiled kindly, checked in efficiently and considerately, and took the initiative to introduce the surrounding food and scenic spots. The service details were perfect! 🛏️ **About the room**: The room is spacious and bright, the decoration style is simple and elegant, the bedding is soft and comfortable, and you can sleep well all night! The hygiene is impeccable, the bathroom is separated into dry and wet areas, the toiletries are complete, and a small bottle of body lotion is thoughtfully prepared. The detail control is very touched~ 📍 **Geographic location**: The hotel is in a super convenient location! It is a 5-minute walk to the subway station, and there are restaurants and convenience stores around. It only takes 10 minutes to take a taxi to the city center attractions, which is perfect for tourists! 🍳 **Breakfast experience**: The breakfast is rich in variety, combining Chinese and Western styles, and the freshly cooked noodles and fresh fruits are especially good! The restaurant has an elegant environment, and the window seats offer a view of the street, which will start the day in a good mood.
Original textTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your comments! Serving guests well has always been our persistent mission and we strive to do better. We hope that our guests can enjoy life and share joy. Thank you for your comments. Because of you, we will get better and better!