Guest User
November 26, 2023
Hygiene: This is the first time I have stayed in such an unhygienic quarter. We had children sharing a bed and there was dust under the bed. I thought the aunt would just mop the floor. The sofa cushions were opened by the children and more garbage was found. The kettle was full. The water was not poured out, and I became more and more disappointed. It was obvious that the aunt did not do this part of the hygiene at all. Thinking about it, wouldn’t it be irresponsible for the aunt to only clean the bed and mop the floor? This kind of supervision is too much for the All Seasons brand.
Service: The parking lot is shared by the apartment next to it. There are no signs to indicate it. If you drive too far, you have to go to the traffic light in front and turn around and go around again. Put up a sign. During our stay, we heard several guests complaining about the same problem at the front desk. When we checked in, we ordered something on our mobile phones to activate the membership. They said there would be discounts for staying longer, but the next day when we went to the front desk to change people, they refused to admit it. It was not short of a few dollars, but you didn't do what you said. You just deceived the guests. The rooms were not scratched. Hu Dao said at the front desk that he had to wait for a long time to deliver the service, but he forgot about it. The service needs to be constantly urged. It really needs training. The person who answered the phone took a notebook to record the guest's room number and needs, and then crossed them out after they were completed. The guest forgot
Environment: The subway entrance is downstairs, convenient for traveling
Facilities: Old, narrow room, small space, one elevator, the robot needs to enter the room number to pick up things, the phone is broken when you check in, so if you have takeaway, you have to open the door yourself, the robot cannot be contacted, the washing machine needs to scan the code to wash (Remember to bring your mobile phone). If the lighting in the laundry room is dim, you can add more lights. If the corridor at the door of the laundry room is dark, you can also add another light.
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