Atour Hotel (Suzhou Industrial Park Outlets Commercial Circle) Reviews

overall I give 5 stars, clean room and toilet, furthermore nearby got a mall just 3-5mins walking distance only

very nice， near theme park and outlet mall

Good and nice and Good breakfast and Good location but the restroom is without injection spary water .

The hotel is very good, beautiful location, convenient for traveling or working. The staff is very enthusiastic and cheerful. The guide was very enthusiastic when learning about the culture or tourist attractions around the city. I will come back here soon.

Very comfortable place for business trip.

Nice hotel. Clean room. Fast check in. Friendly staff. Near to mall. Great stay. Good hospitality. I love staying here.

Nice and clean hotel

Everything good.

good！

The front desk cared and informed me of the parking place. The room was well soundproofed. The windows were also well soundproofed. Overall, it was good, clean and tidy. The sanitation service was good. I will book Atour again next time.

The environment of the hotel is very good, and the staff is also very enthusiastic! The room is clean and tidy, and the water pressure for the shower is also very high. Overall, I am quite satisfied

This is my letter of praise to the cleaning lady: Hello! I was the guest who stayed in room 509 of your hotel last week. Although I have left the hotel for several days, the little thing you did for me has been lingering in my mind, which made me unable to help but write this letter to express my sincerest gratitude to you. That morning, I was in a hurry to go out for a meeting and left a white shirt on the chair in the room. There was a coffee stain on the shirt that was accidentally stained, but because of time constraints, I had to leave first and planned to deal with it when I came back in the evening. Unexpectedly, when I returned to the room at night, I found that the shirt had been neatly hung on the hanger, and the coffee stain had disappeared without a trace. There was also a small note on the shirt: "Hello, guest, I saw the stain on the shirt, I tried to clean it, I hope I didn't disturb you~" The handwriting was neat and the tone was gentle, as if I could see your warm smile through the paper. At that moment, a warm current surged in my heart. I originally thought that the hotel cleaning was just a routine cleaning of the room, but I didn't expect you to pay so much attention to my shirt and take the initiative to help me clean it. This unexpected care makes me feel very warm. During my stay, the service at the front desk and the cleaning of the guest room made me feel the warmth of home in a foreign land. Although we only met briefly, the little things you did made me remember them in my heart. I think this is the true spirit of service-not just completing the task, but also caring for every guest with heart. Finally, I sincerely wish you good work! I also hope that the hotel management can see this letter, because you deserve to be praised and affirmed. Sincerely Salute April 13, 2025

This time I mainly took my baby to see a doctor. I booked a twin room on the 5th floor. I was very satisfied with the service attitude of the front desk. The hotel is also very close to the outlets. It is very convenient. I will book this hotel again next time I go to Suzhou💗

Atour has a normal environment, which is pretty good overall. The area is very quiet and very close to the outlets. It is a good place to stay for park tourism. I will stay here again next time.