Yixuan Anlai Hotel (Suzhou Railway Station North Square)

Yixuan Anlai Hotel (Suzhou Railway Station North Square) Reviews

Yixuan Anlai Hotel (Suzhou Railway Station North Square)

Bus Transfer Complex, Suzhou Railway Station North Square, No. 781 Suzhan Road, Gusu District, Suzhou, Jiangsu, 215000, ChinaView Hotel Details
Yixuan Anlai Hotel (Suzhou Railway Station North Square)
Yixuan Anlai Hotel (Suzhou Railway Station North Square)Yixuan Anlai Hotel (Suzhou Railway Station North Square)Yixuan Anlai Hotel (Suzhou Railway Station North Square)
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Yixuan Anlai Hotel (Suzhou Railway Station North Square) Guest Reviews

4.7/5
Outstanding
1364 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1364)
Positive reviews(1325)
Reviews with photos/video(165)
Easy to get around(372)
Convenient location(327)
Close to train station(209)
Friendly front desk staff(115)
Classy environment(91)
Average sound insulation(43)
Many amenities(41)
Luggage delivery service(12)
Negative reviews(39)
purplepolarbear
Twin Room (No Window)
Stayed in Oct 2023
Family
16 review
5.0/5
Outstanding
Posted on Nov 22, 2023
The hotel is super conveniently located just outside the train station, on the right side of the north station square. There are restaurants and a supermarket nearby, as well as pick up spots for ride hailing right beside the hotel's entrance. The subway station is also just a minute's walk away. Apart from the friendly staff, our room was clean and had good facilities, including high speed wifi. The hotel even let us borrow a room to change into winter clothes before our train departure at night.
Response from Property: It is Xiaoyi's great honor to meet guests among millions of people. Our store adheres to Haiyou Liangpin's high-quality, enthusiastic and professional standard services, and the brand concept of cleanness, comfort, safety and health, so that every guest staying in the hotel will be satisfied. Service spirit, providing you with a safe, comfortable and economical accommodation environment, with guests first as the corporate philosophy. The hotel has full WIFI coverage, free parking, and an elegant environment, allowing you to slow down and enjoy time in the fast-paced life. It is your comfortable and warm home away from home during your journey. Looking forward to your next visit! ~
InU
Twin Room (No Window)
Stayed in Oct 2023
Couples
73 review
4.5/5
Great
Posted on Nov 20, 2023
If you exit to Suzhou Railway station North square, turn right. You can see the hotel. Perfect location with warm welcome, nice service! The building makes some noise, all the time, so that I woke up at dawn. Except this, everything is perfect.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Guest User
Queen Room
Stayed in Oct 2023
Solo travellers
2 review
2.7/5
Posted on Jan 22, 2024
The location is perfect because it's next to the station but my room smelled like smoke. I inquired about it and the cleaning lady assisted by speaying the room but that didn't last the smell still persisted. That was the only bad thing either than that it was decent enough for 2 nights
Response from Property: Dear, I'm really sorry to bring you a bad accommodation experience. In this case, you can contact the front desk to change your room for free. The front desk is on duty 24 hours a day, and some people will solve your problems in time. In the future, we will focus on training in sanitation and ventilation, and sincerely apologize to you again.
Lizijikuaigaifan
Queen Room
Stayed in Apr 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on May 15, 2024
The room is quite clean, the facilities are relatively new, and it is right up the North Square. It is very close to the subway station, and the transportation is convenient. Overall it is good. The window of the room I stayed in faced the departure platform, which was a little noisy, but I slept well and it didn't affect me.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyi
Guest User
Special Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 7, 2024
Very good, great service, and free snacks. It is very close to Suzhou Railway Station and convenient to nearby scenic spots
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyi
Guest User
Queen Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is clean and hygienic, the service attitude is good, if you forget something, please contact us in time. We can help you store your items. When you check in, you should arrive half an hour in advance. The front desk staff is enthusiastic and you will feel at home.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyi
Guest User
Special Queen Room
Stayed in Mar 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Something delayed my check-out time. The store was very good and helped me delay the check-out time. The room was very clean and had no odor. It was right next to the train station. Very good
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyiෆ
Guest User
Twin Room (No Window)
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Facilities: The bed is relatively soft and complete Hygiene: No problem Environment: The sound insulation is a little bad. When I first came in, I could hear the conversation next door, but it’s okay at this price Service: Very good I stayed there for one night and caught the high-speed train the next day. If you are catching the high-speed train, you can choose this hotel
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyiෆ
Guest User
Special Queen Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The room is clean and tidy! The customer service is thoughtful! They also gave me a bag of snacks! I was in a hurry and left my charger at the hotel! The customer service called me to let me know! Thank you very much! I also recommend everyone to experience it! The first choice for traveling to Suzhou
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyiෆ
Anonymous User
Queen Room
Stayed in Mar 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Hygiene: Clean Facilities: Small but complete Environment: Nice, right next to the train station Service: Everyone at the front desk is very patient
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyiෆ
Anonymous User
Queen Room
Stayed in Mar 2024
Business travellers
5 review
4.2/5
Very Good
Posted on Apr 13, 2024
The hotel is right next to Suzhou Railway Station, with a good location, bus stops and subway stations, making it convenient for travel and return. The room size is suitable, and there are services such as robot food delivery.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyi
Guest User
Special Queen Room
Stayed in Mar 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The location is very good. It is on the right side of Exit 1b of Suzhou Station (subway).
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyiෆ
Guest User
Twin Room (No Window)
Stayed in Feb 2024
Other
2 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Facilities: fully equipped Environment: clean, hygienic and elegant, close to Suzhou Station. Service: thoughtful, good attitude, careful, gentle and kind Hygiene: clean and clean quickly Five-star reviews are particularly good, recommend everyone to come
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyi
曹總
Queen Room
Stayed in Feb 2024
Solo travellers
16 review
4.5/5
Great
Posted on Mar 26, 2024
A hotel with a high CP value. The location is great, right next to the train station and subway station, and right above the online car-hailing pick-up point. The room is clean and tidy, and all the necessary toiletries are provided. The front desk staff is very attentive. I see that they are very attentive in guiding guests where to go. I like it.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your love and for bringing you a good stay experience. Xiaoyi feels very happy! The hotel has a superior location and convenient transportation. You are welcome to come and praise us often! Customer Service Specialist Xiaoyi
Guest User
Queen Room
Stayed in Feb 2024
Business travellers
13 review
4.5/5
Great
Posted on Mar 26, 2024
The room is relatively small, the equipment inside is not good, the air conditioner does not have hot air, everything else is OK, the service is very good, it is right next to the North Square, very close and convenient, take a taxi to Shantang Street to see the night view, this is more than 10 yuan, the water cup inside can be disposable, more hygienic
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing our hotel. We are very happy to receive your love. Your feedback is very important to us and we will take certain rectification measures. The hotel is centrally air-conditioned. You need to press the switch on the remote control and then press the heating button to get a response. If there are any problems in the room, you can contact us by pressing "9" on the landline. There are people to serve you attentively 24 hours a day. All employees wish you a happy life and look forward to your next visit! _Customer Service Specialist Xiaoyi