To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(473)
Positive reviews(451)
Reviews with photos/video(84)
Easy to get around(92)
Friendly front desk staff(68)
Close to metro(67)
Average sound insulation(21)
Convenient for shopping(19)
Perfect for business trips(11)
Comfortable bed(11)
Well decorated(9)
Negative reviews(22)
Guest User
Boutique Double Room
Stayed in Sep 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Great hotel with excellent services. Special mentioned to the receptionist both Candy & Jodi.
Response from Property: Thank you very much for choosing to stay at PACE HOTEL. Your satisfaction is the unremitting pursuit of our PACE HOTEL staff. We will continue to work hard to provide you with better services. The PACE HOTEL staff wish you a happy life! Looking forward to your visit again!
Guest User
Deluxe Family Suite
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The hotel is super close to the subway. The room was clean and the bed was soft and comfortable . I recommend this hotel.
Response from Property: Thank you very much for choosing to stay at PACE HOTEL. Your satisfaction is the unremitting pursuit of our PACE HOTEL staff. We will continue to work hard to provide you with better services. The PACE HOTEL staff wish you a happy life! Looking forward to your visit again!
Michael
Panoramic Triple Room
Stayed in Apr 2024
Family
5 review
4.0/5
Very Good
Posted on May 31, 2024
Staff helpfull and polite,near public station , good location , mrt station great city
Response from Property: Dear guest, thank you for your review of the hotel! Dear guest, thank you for choosing to stay at PACE HOTEL during your stay in Suzhou. We are sorry to bring you a bad stay experience. The hotel has different room types to choose from. You can contact the front desk to upgrade the room type. We will be happy to serve you and we will continue to work hard. If you have any questions about the room during check-in, you can call the front desk. We are here 24 hours a day. We hope to serve you again in the near future and look forward to your stay.
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hote loation is awesome. Very close to subway, mdern shopping mall, and beautiful lake
6/7
Response from Property: Every smile is frozen in the glance back at that encounter. If the hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and relieved by our service, we are also sincerely happy. Your praise and your good comments deeply touched us. Peixi wishes you a happy day. Our hotel is next to the Renmin South Road subway station. The convenient transportation opened the first step of our meeting. Peixi Hotel looks forward to meeting you again.
Francisco Araya
Boutique Twin Room
Stayed in Feb 2024
Travel with friends
2 review
4.5/5
Great
Posted on Mar 17, 2024
All good, super clean and nice. Only thing missing is a good breakfast, not a lot of options and you can get much more buying in the shops at the side of the hotel.
Response from Property: Every smile is fixed in the retrospect of that encounter. If a hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and pleased with our service, we are also sincerely Happy. We are deeply moved by your praise and your good comments. Peixi wishes you a happy every day. Our hotel is right next to the Renmin South Road subway entrance. The convenient transportation started the first step of our meeting. Peixi Hotel looks forward to working with you. meet you again
MonkeyKing
Boutique Double Room
Stayed in Jul 2024
Solo travellers
4 review
4.0/5
Very Good
Posted on Sep 1, 2024
A very good room if you do not care about the usual characteristics of hotel such as , strong perfume smell and carpet floor . A very simple yet clean room .
Response from Property: Thank you very much for staying at Peixi Hotel and leaving valuable feedback. These feedback are very important to us, and we will continue to work hard and continuously improve our hardware facilities and service standards. I hope to have the opportunity to continue providing you with service and sincerely look forward to your next visit
Pop Chai
Boutique Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Near subway station. Clean room and facilities. Good location. Nice service
Response from Property: 非常感謝你選擇下榻沛喜酒店,您的滿意是我們沛喜酒店人不懈的追求,我們再接再厲,為您提供更優質的服務,沛喜酒店人員祝生活愉快!期待您的再次光臨
Guest User
Panoramic Triple Room
Stayed in May 2024
Travel with friends
5 review
2.2/5
Posted on Jun 22, 2024
There was a leak in our room which was not resolved quickly. The bathroom does not have a door which is strange and was also not very clean.
Response from Property: Dear guest, thank you for your review of the hotel! Dear guest, thank you for choosing to stay at PACE HOTEL during your stay in Suzhou. We are sorry to bring you a bad stay experience. The hotel has different room types to choose from. You can contact the front desk to upgrade the room type. We will be happy to serve you and we will continue to work hard. If you have any questions about the room during check-in, you can call the front desk. We are here 24 hours a day. We hope to serve you again in the near future and look forward to your stay.
Anonymous User
Deluxe Family Suite
Stayed in Feb 2024
Solo travellers
42 review
3.7/5
Posted on Mar 2, 2024
I always visit friends in the Gusu area and wherever I do, I stay at Pace. This time around, I really wanted a bathtub and the deluxe family room was a great option. It was excellent value for money and like always, the room was neat and tidy. I would definitely recommend.
Response from Property: Dear guests, thank you for your comments on the hotel! For your distinguished guests during your stay in the hotel, thank you very much for choosing to stay in Peixi Hotel this time in Suzhou. I am sorry to bring you a bad stay experience. The hotel has different room types to choose from. You can contact the front desk to upgrade the room type. We will be happy to serve you and we will continue to work hard. You can call the front desk if you have any questions about the room when you check in. We are here 24 hours a day. We hope to serve you again in the near future and look forward to your stay.
Wassima
Guestroom (Double bed)
Stayed in Jun 2023
Solo travellers
3 review
4.5/5
Great
Posted on Jul 6, 2023
The hotel is located next to the metro station which was on the other side of the road. There is also a bus stop nearby. There are a lot of shops all along the road. When I felt bored, I only had to walk a few meters and could enjoy a nice walk all along the river. However, one downside was the absence of an AC. Other than that, it was generally goods
Response from Property: Every smile is fixed in the look back at the meeting. If the hotel is a way of meeting, then the friendship after entering the store is the real eternity. When you feel satisfied and gratified with our service, we are also sincerely Happy. We are deeply moved by your praise and praise. Peixi wishes you happy every day. Our hotel is next to the subway entrance of Renmin South Road. The convenient transportation opens the first step of our encounter. Peixi Hotel looks forward to working with you your meeting again
Kenny
Boutique Double Room
Stayed in Nov 2023
Couples
9 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Love the stay and the cleanliness of the hotel. Accessibility to the mall and train station is superb. Would take this hotel again when i visit suzhou, accept passport.
Response from Property: Every smile is fixed in the retrospect of that encounter. If a hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and pleased with our service, we are also sincerely Happy. We are deeply moved by your praise and your good comments. Peixi wishes you a happy every day. Our hotel is right next to the Renmin South Road subway entrance. The convenient transportation started the first step of our meeting. Peixi Hotel looks forward to working with you. See you again!
EAAA
Deluxe Family Suite
Stayed in Nov 2023
Family
10 review
3.0/5
Posted on Dec 24, 2023
Lovely hotel. Next to Nanmen station, shoppings and attractions. Big bright sunny room. Bathroom is high. Overall cleanliness is okay. Lovely staffs. Will stay again.
Response from Property: Dear guest, thank you for your review of the hotel! Dear guests during your stay at the hotel, thank you very much for choosing to stay at Peixi Hotel during your trip to Suzhou. We are sorry for bringing you a bad stay experience. The hotel has different room types to choose from. You can contact the front desk to upgrade your room type. We will be happy to serve you and we will continue to work hard. If you have any questions about the room when checking in, you can call the front desk. We are here 24 hours a day. We hope to serve you again in the near future and look forward to your stay.
Mateja Bokan
Boutique Twin Room
Stayed in May 2023
Family
29 review
4.5/5
Great
Posted on Jun 13, 2023
A nice hotel with a good location, there is a convenience store right next door and a metro station across the street. The room was well decorated and very clean. However, air conditioning didn't work and even after addressing this with the reception, the problem wasn't resolved. Breakfast was a choice of 3 options, delivered to the room very (too) early, from 7 to 8 in the morning. The photos are of our room right before we checked out, hence the mess, but the cleaning was very good. I would definitely stay again!
Response from Property: Every smile is fixed in the look back at the meeting. If the hotel is a way of meeting, then the friendship after entering the store is the real eternity. When you feel satisfied and gratified with our service, we are also sincerely Happy. We are deeply moved by your praise and praise. Peixi wishes you happy every day. Our hotel is next to the subway entrance of Renmin South Road. The convenient transportation opens the first step of our encounter. Peixi Hotel looks forward to working with you your meeting again
Steller911
Guestroom (Double bed)
Stayed in Dec 2023
Solo travellers
38 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Very near to metro station, just opposite the hotel. Staff are friendly. Room is clean.
Response from Property: Every smile is fixed in the retrospect of that encounter. If a hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and pleased with our service, we are also sincerely Happy. We are deeply moved by your praise and your good comments. Peixi wishes you a happy every day. Our hotel is right next to the Renmin South Road subway entrance. The convenient transportation started the first step of our meeting. Peixi Hotel looks forward to working with you. meet you again
EddieNguyen
Boutique Double Room
Stayed in Oct 2023
Solo travellers
6 review
4.5/5
Great
Posted on Nov 15, 2023
I stayed only 1 night in this hotel. The room was ok. The front desk was supportive as well. Everything was fine to me except for breakfast. My breakfast was delivered to me in the morning but they did not have more choices for breakfast. It was seem like poor and I did not like it.
我只住宿1晚。房间和前天都可以,但早餐不太好吃,只有一些选择。希望下次我来可以有更多的选择,谢谢你们
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期尊敬的賓客,非常感謝您本次蘇州行選擇入住沛喜酒店,很抱歉給您帶來不好的入住體驗。酒店有不同房型可供選擇,可以聯繫前台升級房型,我們將很樂意為您服務,我們會繼續努力。在入住的時候房間有任何問題您都可以致電前台,我們24小時都在,希望不久的將來能再次為您服務,期待您的入住.