Hi Inn Suzhou Railway Station South Square Guest Reviews
4.7/5
Outstanding
289 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(289)
Positive reviews(284)
Reviews with photos/video(82)
Easy to get around(97)
Convenient location(92)
Close to metro(66)
Friendly front desk staff(30)
Large rooms(18)
Loved the view(9)
Average sound insulation(9)
Would stay again(8)
Negative reviews(5)
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on May 3, 2024
The price is OK. I checked in on the 28th. The room was OK. The hygiene was average. You can see the tower at the door. The transportation is convenient. The shower room was blocked the night before. The boss changed the place for me to take a shower. It was a bit inconvenient. He also gave me some snacks when I left. Overall, I was satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing Xiao Hi. Xiao Hi deeply apologizes for not satisfying you during this stay. Xiao Hi will share the problem you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. I hope you will also give us a chance to correct our mistakes. I look forward to your next visit and wish you a happy life and a smooth work~~
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Couples
6 review
4.8/5
Amazing
Posted on May 11, 2024
It is right opposite the Baoen Temple. The location is very good. You can walk to Pingjiang Road, Humble Administrator's Garden, and Suzhou Museum. It is highly recommended.
Original TextTranslated by Google
Response from Property: A city, a beautiful memory. Meeting is fate, knowing is fate, staying together is fate, it is fate that makes us meet in beautiful Suzhou. Thank you for staying at Hi Inn. The waiters will continue to work hard to do better. Thank you for your company along the way. It's great to have you~~~
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is clean. There is a Beisi Pagoda opposite the hotel, which is free to visit. The front desk staff is also very polite and told me where to go for fun and convenient.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and recognition. Your comments are like the warm sunshine in the morning, which makes the waiters feel happy. With you on the road, we are willing to endure the hardship. Whether you are on a business trip or traveling, Xiaohai is your ideal choice. I look forward to meeting you next time!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
It's very clean, with floor-to-ceiling windows and a bright bathroom. You can see the Beisi Pagoda. It's within walking distance of the Humble Administrator's Garden and Pingjiang Road. The front desk service is very good. Suzhou is great and worth visiting twice.
Original TextTranslated by Google
Response from Property: A city, a beautiful memory. Meeting is fate, knowing is fate, staying together is fate, it is fate that makes us meet in beautiful Suzhou. Thank you for staying at Hi Inn. The waiters will continue to work hard to do better. Thank you for your company along the way. It's great to have you~~~
Yuetong1127
Superior Double Room
Stayed in Apr 2024
Family
65 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Booked it when I was visiting Suzhou. The location is very convenient. It's only a three-minute walk from the subway entrance. It's clean and sanitary. The Beisi Pagoda is opposite. I went there the next morning and it was very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Balebabanengliang
Guestroom (2 Beds)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The room is spacious, quiet and clean. Opposite is Beisi Pagoda. There is also a subway station and a bus stop, so transportation is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Double Room
Stayed in Apr 2024
Other
10 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Next to the Silk Museum, just west of the Baoen Temple Pagoda, the location is excellent, clean and quiet, and most importantly, the bed is soft and I slept very well. The Silk Museum is a museum worth visiting.
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Response from Property: Dear, your comments are really great, and they make us feel deeply touched. Thanks to your support, we have come to where we are today. In the future, I hope we can go further together.
smarty008
Double Room
Stayed in Mar 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The room is spacious and well-equipped. It is close to the subway station, Humble Administrator's Garden, Suzhou Museum and other attractions. The Beisi Pagoda is directly opposite the hotel, and the transportation is quite convenient. The front desk clerk also upgraded my room type for free. The service attitude was good. You can also store your luggage after checking out. The only slight shortcoming is that the hot water temperature in the bathroom is not very stable. Everything else is very good. If I have the opportunity to come to Suzhou, I will choose to patronize it again
Original TextTranslated by Google
Response from Property: One flower, one world; one leaf, one pursuit; one song, one sigh; one life, one person! With home and love, we look forward to seeing you again!
Guest User
Superior Double Room
Stayed in Mar 2024
Couples
10 review
4.0/5
Very Good
Posted on Mar 24, 2024
Overall it's ok, but the hot water is too hard to control, either too hot or too cold. And there are no sandals in the hotel, which is really inconvenient. Overall it's good
Original TextTranslated by Google
Response from Property: Dear, thank you for your feedback. Your feedback is very important to us. We will try our best to improve according to your suggestions so that more people can get the best stay experience. I hope you will come often and give us more valuable suggestions. Thank you for your encouragement and support. Looking forward to seeing you again!
Guest User
Guestroom (2 Beds)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 24, 2024
A very cost-effective travel accommodation, convenient transportation, one kilometer away from the Humble Administrator's Garden, Suzhou Station, Guanqian Street, one stop away from Metro Line 4, opposite the Beisi Pagoda, next to the Silk Museum, the hotel is clean and hygienic, the accommodation environment is very quiet, worth recommending
Original TextTranslated by Google
Response from Property: Dear, thank you for your good comments. Xiaoer is really happy to tears. Your affirmation gives us the motivation to continue to work hard. I hope I can always satisfy you and make you feel warm in the future. Unfortunately, good times are always so short. I look forward to meeting you better next time!
Xiangweifengdewei
Superior Double Room
Stayed in Mar 2024
Couples
24 review
5.0/5
Outstanding
Posted on Mar 17, 2024
It was my first time in Suzhou. The front desk lady at Hi Inn provided excellent service. The hotel is user-friendly and has Suzhou characteristics. I will stay here again next time.
Original TextTranslated by Google
Response from Property: It is said that a person will only meet two people in this life: one who amazes the time, and the other who softens the years. I believe that we have done our best to provide you with meticulousness and surprises, and we are very considerate to bring you different fireworks. Your praise has brought us a beautiful mood, and we are very pleased. Thank you! Come and stay with us often!
Guest User
Double Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Very comfortable, for travel, the location is very close to major scenic spots such as Lion Grove, Suzhou Museum, Humble Administrator's Garden, etc., opposite is Beisi Pagoda, and two steps away is the Silk Museum. The room is clean and convenient for life.
Original TextTranslated by Google
Response from Property: There is a kind of praise that comes from words, there is a kind of happiness that comes from satisfaction, the language of love does not need too many gorgeous decorations, the happy mood does not need too much laughter, thank you for your love and satisfaction! We will continue to work hard to provide you with better service, if you are satisfied, come again next time!
Guest User
Double Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 24, 2024
A very good hotel. The front desk lady was super nice. She upgraded our room. The room is clean and tidy. The transportation nearby is also convenient. The price is affordable. It is really suitable for students. I stayed for three consecutive days and the experience was very good👏👏
Original TextTranslated by Google
Response from Property: There is a kind of praise that comes from words, there is a kind of happiness that comes from satisfaction, the language of love does not need too many gorgeous decorations, the happy mood does not need too much laughter, thank you for your love and satisfaction! We will continue to work hard to provide you with better service, if you are satisfied, come again next time!
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The room was clean and the front desk service was very good. I called the front desk and asked what I needed and it was delivered to me immediately. There is a Jiaxin Zhenyuan pan-fried bun nearby that is very delicious. There is also a Beisi Pagoda opposite the hotel that is free.
Original TextTranslated by Google
Response from Property: Dear, thank you for your enthusiastic review. To describe it in two words, precise and accurate. To describe it in one word, realistic and truthful. After reading your review, I believe that many hesitant guests will choose us. Thank you for your affirmation. I hope you will continue to pay attention to us. We look forward to your visit again!
Shuidideyangguang
Guestroom (2 Beds)
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 17, 2024
The hotel is next to the Beisi Pagoda, with a subway entrance and convenient access to attractions. The room is small and there is no parking lot. During the Spring Festival, you can park at the art gallery next door. The 12-hour fee is 60 yuan and the hotel subsidizes 20 yuan
Original TextTranslated by Google
Response from Property: You must be an angel sent by God, because every word you say is so sweet, and every look in your eyes is so warm. Thank you for your evaluation. Xiaoer will definitely do better and better and will not let you down! Our youth also needs your company, which is the most lasting confession!