Atour Hotel (Suzhou North High Speed Railway Station) Reviews
Atour Hotel (Suzhou North High Speed Railway Station)
Building 2, Wanhui Plaza, No.66 Nantiancheng Road, Xiangcheng District, Suzhou, Jiangsu, ChinaView Hotel Details
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Atour Hotel (Suzhou North High Speed Railway Station) Guest Reviews
4.8/5
Excellent
2013 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2013)
Positive reviews(1982)
Reviews with photos/video(198)
Convenient location(348)
Friendly front desk staff(330)
Easy to get around(302)
Delicious breakfast(273)
Close to train station(206)
Quiet & comfortable(195)
Good Internet(31)
Tasty coffee(17)
Negative reviews(28)
Jun Won
Superior Room (2 beds)
Stayed in Mar 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Hospitality is at its finest. Affordable and easy access from the Railway Station
Response from Property: Dear guest, hello, thank you very much for your praise of our hotel. Rain or shine, as long as you need it, Duo'er will appear at the exit and wait for you. As long as you need it, Duo'er will take you to the entrance. Thousands of words can be condensed into one sentence, thank you for your choice and we will live up to your expectations. All the friends at Suzhou North Railway Station Atour look forward to your visit again, refill ❤
Guest User
Elegant Queen Room
Stayed in Jul 2024
Business travellers
55 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Atour hotels are great for the price. Right next to Suzhou North train station, very convenient
Anonymous User
Executive Double Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 31, 2024
Perfect location for Suzhou
Response from Property: Hello, dear guest! You have such a deep impression of Duoer that Duoer is embarrassed (shy)~ Atour advocates neighborhood service. When you walk into Atour, it is as warm as going home. What you said is what Atour people should do. It is Duoer’s pride to serve every guest. We use the best things for the user experience, which is warm, real but not flashy. Your feelings and satisfaction are the greatest affirmation for us. Duoer will work harder! Atour, a home on the journey, look forward to our next meeting!
Anonymous User
Superior Room (2 beds)
Stayed in Nov 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 16, 2023
Beautiful hotel conveniently located next to high speed train station. Free coffee to take out at the lobby
However, they only have heater in the room and it got very hot and we had to open the windows and the stuffiness was not alleviated. We had to ask hotel to Send up a standalone fan
Staff were very young and inexperienced. However, they were at least polite.
Apart from the above, it was a good stay
Response from Property: Dear guest: Hello! Thank you for staying at our hotel and leaving your valuable comments. We are glad that you are satisfied with our hotel overall. It is our honor. Since its opening, the hotel has been serving every guest very attentively. Your comments will inspire all our partners to better improve every service detail. We sincerely look forward to your staying in our hotel again and witnessing more progress of the hotel. I wish you a happy life
Ales
Guestroom (Double bed)
Stayed in Apr 2024
Other
142 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Hotel in walking distance to Suzhou North Railway station. Room very well equipped, clean, without any noise from neighbour railway. Friendly and helpful staff. Very good choice for stay in this part of Suzhou.
Guest User
Superior Room (2 beds)
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 11, 2023
I enjoyed staying at the hotel.
Response from Property: Dear guests, hello. Being able to provide you with intimate service is Duoer's eternal pursuit, and your praise is the best encouragement for Duoer! Thank you for your choice, and you will also live up to your expectations and improve the service. Looking forward to our next meeting, refill
Anonymous User
Superior Room (2 beds)
Stayed in Jun 2023
Business travellers
201 review
3.5/5
Posted on Jun 14, 2023
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Guest User
Elegant Queen Room
Stayed in Sep 2023
Family
5 review
3.5/5
Posted on Sep 9, 2023
The rooms were clean, very comfortable, and the staff was amazing.
Anonymous User
Superior King
Stayed in Jan 2023
Couples
11 review
5.0/5
Outstanding
Posted on Feb 14, 2023
This is a good hotel near Suzhou railway station. The staff is very friendly, the breakfast is delicious and there is plenty of choice. From the train station just 5 minutes on foot. The room was gorgeous, clean and comfortable. Thank you very much, we will definitely visit this hotel again.
Response from Property: Thank you for your affirmation, praise and support. Your five points of praise are our fuel. With fuel, we can fly farther and higher. We will continue to innovate and improve our Yaduo to provide the best and warmest fourth space for people on the road
Guest User
Elegant Queen Room
Stayed in Mar 2023
Couples
5 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Location is perfect. It's right next to Suzhou North. Very clean
Lucas(zhiming)
Superior King
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Very close to the high-speed rail
This hotel is really great! There will be porridge around 10 o'clock in the evening. The service attitude of Xingyan at the front desk is super good. The room is very clean and the bedding is very comfortable. Highly recommended!
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Response from Property: Dear guest, hello, thank you very much for your good comments on our hotel. In the wind and rain, as long as you need, Duoer will appear at the exit to wait for you, and as long as you need, Duoer will take you to the entrance. Thousands of words are summed up in one sentence, thank you for your choice, and live up to your expectations. All the friends of Suzhou North Station Atour look forward to your visit again, refills ❤
Anonymous User
Guestroom (2 beds)
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The room is clean and spacious, and the bed is very comfortable. The coffee in the lobby is very fragrant, the breakfast is of high quality and of a wide variety, and the service is very considerate. The room is also well soundproofed. Although it is next to the high-speed rail station, it is still relatively quiet. I have a bad cervical spine, so I always bring my own pillow when I go out. I unexpectedly found that the pillows in the hotel are very comfortable. I will give priority to Atour when I go out in the future.
Original TextTranslated by Google
Response from Property: Thank you for your review of Atour Hotel. Your recognition is the goal and motivation for Atour Hotel. Atour Hotel believes that guests are family members, and we want you to feel at home every time you travel. The care, consideration, care and warmth for family members are the most sincere gifts that Atour Hotel gives to you. Atour Hotel is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again. Atour Hotel is waiting for your return!
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Unexpectedly good. I always thought that Yaduo was a general business travel fast hotel. After all, the price was there, so I never thought about staying there. Then because I was going to take the high-speed rail with my child today, I thought about it yesterday and refunded the room in the scenic area for one day and lived next to the high-speed rail, just for convenience. When I checked in, I found that we had been upgraded to a larger room, but because it was near the elevator, the child didn't want to stay, so we changed it to an upgraded large bed. When I entered the room, I found that it was facing the high-speed rail station, and I was a little worried about the noise. After dinner in the evening, I came back to the front desk to change rooms. The front desk said that there was indeed no room. I was told that it was double-glazed and gave earplugs. I thought about it and gave it a try-but there was really no sound at all! Earplugs are completely useless. The room is very clean and the layout is reasonable. There are no automatic curtains with deep well ice installed and the TV that turns on when you enter the room and you have to find the remote control 👍 The bedding and towels are clean and not old, and the bathrobes are packaged separately. It is worth praising that the toothbrush and toothpaste are packaged separately, and one toothbrush does not need to be equipped with a bucket of toothpaste, which is very environmentally friendly. The shower room has a strong flow, and the toilet is equipped with a disinfectant towel. Oh, by the way, at night I covered myself with the most comfortable quilt in all the hotels since I came to Suzhou! The thickness is just right! Not empty or hard, much more comfortable than the thick quilts that other hotels don't think about. I changed the comfortable buckwheat pillow for the child, which is well filled, far different from the fluffy pillows in general hotels. Another highlight is that the air-conditioning outlet blows downward in the aisle, which can cool down without blowing anyone. Finally, I would like to praise the breakfast, which is a bit too good. It is rich and healthy, not to mention that every bowl and plate is clean, and some are still hot. It can be seen that they have been disinfected in a large dishwasher instead of hand-washed. Then the soy milk ingredient table really surprised me. This piece is too sincere. Look at the picture. In short, it is really beyond imagination. If you have friends coming to Suzhou, I strongly recommend this hotel. The price is a bit too good! Anyway, I will definitely stay in Atour in the future! Finally, I remind everyone to listen to the front desk. It takes less than 10 minutes to walk from the hotel gate to the high-speed rail, and no more than 5 minutes to get to the platform from the station. There is no need to go early at all-don't ask me how I know.
Original TextTranslated by Google
Response from Property: Duoduo thanks you for staying with us. Atour serves every guest with heart. We want to give our guests the best experience, so that you will not feel lonely even in a strange city. Thank you for your support, Duoduo is also very touched. I wish you a happy life! Let's have another beautiful encounter, we will see you there~
Guest User
Elegant Queen Room
Stayed in Aug 2024
Family
14 review
4.5/5
Great
Posted on Aug 28, 2024
The location is convenient, just opposite the North Station. The hotel front desk was friendly and upgraded to the other side that does not face the high-speed rail for free. It was very quiet to sleep at night, and the bedding was comfortable. Children's toiletries were also provided, and the complimentary breakfast was varied and tasted good. The complimentary welcome fruit was very fresh. The air conditioning was very powerful, and the highest setting was 5℃, which was amazing. The room structure was standard.
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Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The hotel room is very large and spacious. It is very close to Suzhou North High-speed Railway Station. The check-in experience is very nice and I am very satisfied ❤❤ Especially - the service of "Xingyan" is very good. I will stay in Atour Hotel next time.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, praise and support. Your five-star praise is the fuel of our Atour. With fuel, we can fly farther and higher. We will continue to innovate and improve our Atour to provide the best and warmest fourth space for people on the road!