Wanjiadenghuo Hotel Suzhou Guanqian Street Subway Station Reviews

Response from Property: 尊敬的賓客您好！非常感謝你對我們酒店的點評，酒店有各種房型，供您選擇，酒店離四大園林之首的拙政園，還有獅子林，蘇州博物館，蘇州著名的歷史文化古街平江路，蘇州大學都是非常近的，酒店門口就是公交站台雙搭站，觀前街臨頓路站地鐵1號線2號口右轉100米距離到達酒店，交通都是非常方便，同時我們很榮幸能為您提供最優質的服務，非常歡迎您無論是商務出差還是旅遊度假再次選擇我們酒店，我們盡力做到最好，真摯地期待您再次選擇入住我們酒店，祝您生活愉快！

Response from Property: 尊敬的賓客感謝您的滿分好評！超開心您能喜歡咱們的環境和服務，也欣慰整潔的房間、便利的位置和完善的設施為您帶來了超讚的入住體驗。我們會繼續用心做好每一處細節，期待您的再次光臨，祝您事事順心～

Response from Property: Hello! Thank you for taking the time to share your stay experience. We have carefully noted every detail you mentioned. Regarding the damp room, the strong winds and heavy rain in Suzhou these past few days, which may have made everything feel wet to the touch, and the toilet drainage issue—it might not have been installed properly, which is different from what you might experience abroad—we sincerely apologize for any inconvenience this may have caused. These issues certainly affected your stay. We will immediately arrange for an investigation and rectification of our oversight in cleaning management, inspecting and maintaining relevant facilities, while also strengthening hygiene and cleaning standards to improve both our facilities and the overall environmental quality. Your comments about the spacious room, powerful air conditioning, and satisfactory service are reassuring and motivating us to continue maintaining our service strengths. Thank you again for your candid feedback; it is crucial for our improvement efforts. We look forward to providing you with even better service in the future and hope you will visit us again.

Response from Property: 尊敬的賓客，非常感謝您給予的五星好評！很高興我們乾淨整潔的環境與優越的地理位置，為您的短期入住帶來了舒心的體驗。我們始終用心打磨每一處細節，期待您下次出行時，再次選擇我們，祝您生活愉快！

Response from Property: Thank you so much for your recognition and positive feedback on our hotel! We are truly delighted to see your appreciation for the spacious and bright rooms, the convenient location, and the comprehensive facilities. We are always committed to creating a comfortable and convenient stay for every guest, and we look forward to your next visit. Wishing you a pleasant stay!

Response from Property: Dear guest, hello! Thank you very much for taking the time to share your stay experience! We are honored to receive your recognition! The hotel's superior location and thoughtful service have always been our proud features. We are glad that these can add convenience and good memories to your journey. The complete room facilities are also the standard we always adhere to, hoping to make every guest feel the comfort of home. We have conveyed your praise to the staff one by one, and they will be encouraged. In the future, they will welcome every guest with more enthusiasm and more professional service! Looking forward to your visit again, we will continue to create an unforgettable stay experience for you!

Response from Property: 尊敬的賓客您好！非常感謝你對我們酒店的點評，酒店有各種房型，供您選擇，酒店離四大園林之首的拙政園，還有獅子林，蘇州博物館，蘇州著名的歷史文化古街平江路，蘇州大學都是非常近的，酒店門口就是公交站台雙搭站，觀前街臨頓路站地鐵1號線2號口右轉100米距離到達酒店，交通都是非常方便，同時我們很榮幸能為您提供最優質的服務，非常歡迎您無論是商務出差還是旅遊度假再次選擇我們酒店，我們盡力做到最好，真摯地期待您再次選擇入住我們酒店，祝您生活愉快！

Response from Property: Dear guests, hello! Thank you very much for your comments on our hotel. The hotel has various room types for you to choose from. The hotel is very close to the Humble Administrator's Garden, the first of the four major gardens, as well as the Lion Grove, Suzhou Museum, Suzhou's famous historical and cultural ancient street Pingjiang Road, and Suzhou University. The hotel is right in front of the bus station Shuangda Station. Guanqian Street Lindun Road Station Metro Line 1 Exit 2, turn right and reach the hotel 100 meters away. The transportation is very convenient. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether it is a business trip or a tourist vacation. We try our best and sincerely look forward to your choosing to stay in our hotel again. I wish you a happy life!

Response from Property: Dear guest: Thank you very much for choosing our hotel! We are honored to provide you with a safe and comfortable short-term residence during your journey in Suzhou. We have always been proud of the location of the hotel. The surrounding transportation is convenient, and it is close to famous attractions such as Pingjiang Road. There are also many delicious foods for you to choose from. It seems that these have brought you convenience, and we are very happy. At the same time, we are also well aware that the hotel has a slightly old facility problem. I am really sorry that it has brought you an imperfect experience. At present, we are preparing a renovation plan and hope to welcome every guest with a brand new look in the near future. If you have any short-term travel arrangements in the future, we sincerely look forward to your visit again. Of course, you are also welcome to recommend our hotel to your friends. If you have any suggestions or needs, you can contact us at any time, and we will serve you wholeheartedly!

Response from Property: Thank you very much for choosing our hotel! We are honored to provide you with a safe and comfortable short-term shelter during your journey in Suzhou. We have always been proud of the location of the hotel. The surrounding transportation is convenient, and it is close to famous attractions such as Pingjiang Road. There are also many delicious foods for you to choose from. It seems that these have brought convenience to you, and we are very happy. At the same time, we are also well aware that the hotel has slightly outdated facilities. We are really sorry that it has brought you a less than perfect experience. At present, we are preparing a renovation plan and hope to welcome every guest with a brand new look in the near future. If you have any short-term travel arrangements in the future, we sincerely look forward to your visit again. Of course, you are also welcome to recommend our hotel to your friends. If you have any suggestions or needs, you can contact us at any time, and we will serve you wholeheartedly.

Response from Property: Dear Guest, We take your review very seriously. Firstly, the hotel upgraded your room to a 1.8-meter king-size bed instead of the 1.5-meter one you booked, hoping to improve your stay. This may differ from your expectations. We are very concerned about the issues you mentioned and have immediately launched a comprehensive investigation. We will verify and rectify all aspects of safety, hygiene, and facilities. Our mission is to serve every guest well. If you would like, please feel free to contact us at any time to discuss the specific situation. We will do our best to resolve it and hope to have the opportunity to provide you with satisfactory service again in the future!

Response from Property: 非常感謝您抽出時間分享入住體驗，也很高興您對酒店的位置感到滿意，便捷的交通確實能為出行節省不少時間呢~關於電梯前的樓梯給您攜帶大件行李帶來不便，我們真心感到抱歉，這也是我們後續需要改進的地方。目前我們已安排工作人員在高峯時段主動協助客人搬運行李，您下次如果再來，隨時聯繫前台，我們一定第一時間幫您解決~ 期待能有機會再次為您服務呀！

Response from Property: Dear guest, hello! We are very sorry that this stay did not meet your expectations. We are deeply sorry for the problems you reported, such as the unmade bed and inadequate cleaning of the bathroom. Your opinions have been fed back to the relevant departments as soon as possible. We will strengthen the management of cleaning processes and service staff training to prevent such situations from happening again. If you are willing to come again, please contact us at any time. We will do our best to arrange better services and room types for you. Please give us a chance to make up for it!

Response from Property: 尊敬的賓客您好：感謝您的好評！能為您提供快捷的入住體驗和便利的交通條件，我們非常開心。期待您下次再來，繼續為您做好服務~