"Nice hotel for the price. Breakfast was good…"

"We stayed in the Tree House and it was perfect. It was close to everything in Bryson city. There was plenty of room, the porch was enjoyed by everyone and the fridge was well stocked. Thank you for the pastries, snacks, bagels snd drinks! We enjoyed meeting and conversing with Ed. If we return we will surely stay here!"

"Place is clean and a great location if you want to be in the smokes. It's an old hotel but clean. Not bad for the price."

"Really nice location and very clean just no breakfast"

"This was our fifth time staying at the Folkestone and each time the experience has been great! Toni and Scott are fantastic hosts. The Folkstone provides comfortable rooms and great location, being just minutes from Great Smoky National Park and Downtown Bryson City. There is so much to do in the area that we have found the Folkstone is a great place to make as our base camp. Each morning we were served a wonderful breakfast before setting out on our adventures. We will be back!"

"We booked a suite that was supposed to have a Jacuzzi. After checkout it wasn't listed in the details but too late to cancel. I requested our room to be upgraded and never received a response or acknowledgement and of course we got stuck without one. Couldn't figure out where the pool was or even if they had one but supposedly they should have one. Water in the bath tub constantly dripped and we couldn't get it to shut off. We reported it immediately to the front desk as soon as we entered the room but we suffered 3 days with the nonstop sound of dripping running water because they had no one who could do maintenance. Our room was positioned directly over the lobby and across from the elevator and the soundproofing was almost non-existent. We heard everything. Dogs barking, neighbors arguing, doors closing, every trip of the elevator and every movement of the lobby doors. It was hard to get any sleep. And then the TV was quite old a 20" screen stuck at the ceiling with lots of noise / static across the picture. Hubby wanted to watch the FIFA games but the pic quality was so bad you couldn't even tell where the ball was. The wifi was only accessible on one side of the room and when you had access it was only 0.41mbs. It was clean if you ignore the dog hairs on the sofa and chairs etc. Breakfast was so-so. Nothing was made fresh it was all prepackaged stuff, and it was hot only if you microwaved it. So the stay was "alright" but we feel like we were overcharged considering all of the issues above. We took a vacay last year to Hot Springs spent the same amount of money per night and that hotel was pure luxury compared to this it was so clean, uptodate, hot fresh breakfast, big tv screen, cook stove, large refrigerator, even had some dishes stocked and a dishwasher in the room. You don't go on vacay for the room but at the very least you should be comfortable enough to relax during your stay especially at the rate they charge."

"Huge room!!! Love bathroom as it has big tub!!! Staffs are very friendly."

"Very good service and accommodations. Just needed better pillows and mattress needed to be rotated. Could easily have slid off bed since people sit on side of bed next to lamp where cellphones can be charged."

"The room was clean. The front desk attendant was nice and informative."