Genting Highlands Hotels with Pools

I had an amazing stay at Antara Genting! The place was incredibly cozy, clean, and beautifully maintained, making it feel like a home away from home. The atmosphere was peaceful and relaxing, perfect for unwinding after a day of exploring Genting. The amenities were excellent, and everything was thoughtfully prepared to ensure a comfortable stay. The host was friendly, responsive, and made the entire experience smooth and hassle-free. I would highly recommend Antara Genting to anyone looking for a comfortable, cozy, and enjoyable place to stay. I’ll definitely be coming back again!

Room quite good after refurbished. The hotel has kindly given me 26th floor with nice golf view. The staffs at Ayu Awana was polite & friendly. I wanted to try the Lodge but it was closed for private events. I went for a walk along the golf course. Had a good morning exercise & ordered hot mocha & cheesecake after the walk. Cheesecake taste need some improvement I guess, overall a good stay for me.

Our 3-day, 2-night family vacation was very satisfying. The accommodation was very comfortable and clean. The breakfast provided was also very satisfying for the price paid. What was most satisfying was that the hotel management generously provided complimentary room decorations for our child's 4th birthday. Thank you to hotel staff member Zai who helped make our arrangements smooth. God willing, we will repeat our stay at Swiss Garden Hotel Genting Highland and other branches. 👍

Lots of small cockroaches, everywhere in the room and kitchen, but couldn't find the source. It seemed like our unit hadn't been occupied for a long time because I kept sneezing when we first came in, and I had to clean the dust myself. The view is beautiful, truly beautiful. Everything else is okay and just like the photos. There's also laundry available, and many restaurant choices nearby. It's just that the kids were scared by the small cockroaches.

The check-in experience was horrible, was informed by estate management that room was not ready even at 4:30pm (chk in supposed to be 3:00pm). Trip.com has to step in but seems the communication between Trips.com and estate management ((Stonez7) does not go well. I somehow managed to get into the unit at 5.00pm after few round of close follow-up. The room was cosy but cleanliness could be improved. Dust still found on the floor. The shower temperature is hard to control. In most cases, we have to bathe with cold water. We were asked to leave the unit by 11:00am on the final day. Even though we have been informed during check in that they have extended our check out time by additional 2 hours. This is totally a big disappointment as seems there has been miscommunication here and there. Anyway, plus point is that the unit come with balcony and view is nice. We are fortunate to see double rainbow from our balcony.

The location is very convenient, with many shops nearby. The air is fresh and pleasant, and the environment is beautiful and refreshing. It's a great holiday destination for families. The front desk service was also good. I'll definitely come again next time.

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

The suite was good and spacious. It has balcony and the facility around that area is quite good. The view also nice. There is a few cafe to choose from, and retail outlet like The News and KK Mart outlet. There are basic room item provided such as iron and iron board, slippers, toothbrush, soap & Shampoo, kettle, coffee & tea, mugs, TV, safety box and hair dryer, but there is no mineral/drinking water, small fridge or microwave provided. However the check in is quite tricky as you may find the person arranging check in staying in the alley nearby The News outlet, there is no proper reception counter available. The customer service will not answer your call. They only reply via what's app so do not bother to call, you may get scolded by the lady who answered. This can be said as not a hotel service, so do not expect that kind of services from this provider. It is more like AirBnB style. However it was a nice stay just during the night i don't know why there is strange shouting and yelling and disturbing sound once in a while came out from nowhere. so it's quite disturbing my sleep a few time wake up in a shock hearing something unwelcoming sound. But if your ear is sound proof while sleeping i think it will not becoming a problem to you.

It's a little complicated when we are trying to heading to our room from the hotel lobby, they said the room is located in a different building. The receptionist is so helpful and lead us the way. Clean room and comfortable.

The room was ok, but overall cleanliness was not good. There were many cigarette remnants and bread crumbs near the window. The service provider by the number of 0126739878 is not professional and not responsive. I was having issue of getting the key card and locating the mail box, and i try to call the number, but the operator refuse to take my call for 8 times. It was frustrating when u couldn't get the check in process done and the operator refuse to take my call. i will not book through this operator anymore