DuPage County Hotels with Pools

The hotel was much newer and cleaner than I anticipated. Both the front desk and room service were excellent. While breakfast options were quite limited and there's a lack of nearby dining options, its proximity to the airport and convention center is very convenient.

The hotel is in a very quiet and scenic place. Everything was great and wonderful for us during our stay. Snow bed, clean pool, polite and smiling staff. The only minus is that we have not yet returned the $78 deposit we paid when settled. It has not been possible to contact the hotel on this issue. I hope that a large hotel with a weight name will not come in not beautiful and still return the deposit on the map...

It is about 40 minutes away from Chicago Airport, making it convenient for travel

The room is good, not far from the airport, quiet, price concessions, except for no microwave oven, everything else is good! It is also very convenient to get to the airport shuttle bus, and it will be delivered in 13 minutes! Water delivery is more intimate!

It was ok just disappointed with the package of breakfast I understand due to covid they can’t serve breakfast but atleast a prepared breakfast can do and also the elevator is too slow .

Hi, For both the bookings, the stay was amazing. My dad really loved the breakfast and the ambience. Hope to visit the hotel again during our business trip :)

The bathroom was terrible, smelled bad, and the shower barely had warm water and it was not working well at all. I told the receptionists three times and they said they will send somebody, but nobody ever came to repair anything.

The service was excellent, given that we reached around 1 am and were welcomed with warm cookies. We did spend some time to find parking as it was very busy.

The greatest difficulty was checking in, as the kitchen cupboard was bare. There was no clerk, simply a note with incorrect spelling, which I deciphered and called a clerk from the Holiday Inn Express. He was helpful and explained that the hotel I was at was no longer employed there. The room was fine, but wrestling luggage up the stairs required the strength of Hercules. I managed. There was also no one there the next day, but Geraldine from the next hotel proved very helpful. I even asked her to assist me with dropping off a package at the post office, which hopefully she accomplished. The hotel was absolutely fine, but the service could certainly have been better.

When we first walked in, their was someone standing at the front desk waiting to greet us, unlike most hotels where you have to wait around for somebody's help. We received cookies, which were a pleasant surprise, extremely delicious, and warm. Check in was really easy, the person at the front desk was very pleasant we could tell she liked her job, she was also efficient and fast. The room was very clean and didn't smell like pets or cigarettes, like most hotel rooms do even though they say they are non smoking. We did notice the furniture was outdated and heavily used; however it is  expected, because it is a hotel room. We did not come to sit in the room and look at the 4 walls, we wanted to experience the amenities the hotel provides.     I walked in with low expectations because every hotel I've been to with a pool and a hot tub one or the other does not work. This is even after calling the hotel before booking a reservation we end up being disappointed. I was extremely satisfied when both the pool and hot tub were operational and clean. The pool towels were actually on the deck so you didn't have to go to the front desk to get them. There was an incident at the pool with 3 young teens who couldn't handle a certain kind of substance and the one ended up vomiting and all the girls ran away with out reporting it. When we called the front desk they came quickly and cleaned it up. There was a small fitness center off to the side of the pool and was well kept and clean.  Breakfast was organized, the food was cooked in variation, which I enjoyed, because I do not like my food overdone. The waiter was super friendly and very attentive to our needs they will definitely have my business again.