Guest User
January 5, 2024
I am writing to express my disappointment. During my stay, I was charged late leave fees 40 dollars without any prior notification or clear information about such charges upon check-in.
Being unexpectedly charged without being informed or forewarned has left me feeling dissatisfied with the overall experience.
As a guest, I believe it's essential to be made aware of any potential additional fees, ensuring a fair and transparent transaction.
In a nutshell, I would say this is the most terrible experience I’ve ever experienced. Customers shouldn’t pay for your mistake.