Rydges Darling Square Apartment Hotel, an EVT Hotel Reviews
Rydges Darling Square Apartment Hotel, an EVT Hotel
72 Liverpool St, Sydney, New South Wales, 2000, AustraliaView Hotel Details
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Rydges Darling Square Apartment Hotel, an EVT Hotel Guest Reviews
4.3/5
Very Good
95 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(95)
Positive reviews(89)
Reviews with photos/video(27)
Great location(47)
Awesome rooms(28)
Clean and tidy(21)
Awesome stay(21)
Convenient location(20)
Large rooms(13)
Great service(12)
Negative reviews(6)
Guest User
Superior One Bedroom Apartment
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 27, 2024
My family of 3 checked in early around noon. We stayed at a lovely 1 bedroom apartment on e 2nd level with a balcony which overlooks e street below. Apartment was spacious, amenities provided were sufficient though one could request for more when necessary.
What we loved best was e location which was so convenient for us to check out different places of Sydney. We ended up walking to our destinations most of e time while enjoying e weather and scenery. There was ample food choices all around e hotel too. Apart from a busier and noisier street during e weekend, which usually dies down by midnight, my family and I had a great stay in Rydges.
Response from Property: Dear guest, Thank you for sharing such a detailed review! We're delighted to hear that you and your family enjoyed your stay and found the apartment spacious and well-equipped. It’s great to know you took full advantage of our central location and the nearby dining options. We appreciate your feedback about the noise and will certainly take it into consideration. We're so glad you had a great experience overall, and we look forward to welcoming you and your family back in the future! Warm regards, Alessa Duty Manager
Edwina__
Superior Queen Studio
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel room is just a 5-minute walk from the bustling downtown area and 10 minutes to attractions like the city hall.
The bus stop is about 5 minutes away, making the location very convenient!
The hotel room is very comfortable and spacious, with a large balcony and even a kitchen. I will definitely stay here again next time!
Response from Property: Dear Edwina, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, comfortable room, and spacious amenities. It’s great to know you had a positive experience, and we look forward to welcoming you back on your next visit! Warm regards, Alessa Duty Manager
Anonymous User
Stayed in Oct 2024
Family
59 review
4.5/5
Great
Posted on Oct 12, 2024
The hotel was clean and tidy, and the breakfast was okay, though the menu never changed. Nice :) The room was spacious, with a short walk to Coles and the train station. Skipping housekeeping earned us $10 F&B credits for 2 cups of coffee. The balcony was handy for drying clothes. The hotel would be perfect if it had a washer for laundry. We initially planned to cook in the kitchen, but the nearby food was too delicious to skip, so we ended up not cooking. No water was provided, and toothbrushes were available upon request. Bathtub was great. 2 rollaway beds provided with 2 pillows on each bed.
Response from Property: Dear guest,Thank you for your review! We’re glad you enjoyed our clean facilities, spacious rooms, and breakfast. Just a note: complimentary still and sparkling water is available on level one in the restaurant.We appreciate your feedback about the washer and hope to welcome you back for an even better stay!Warm regards, Alessa Duty Manager
Anonymous User
Superior Queen Queen Studio
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 2, 2024
The overall is good. Just some comment.
1. We stayed for 3 days included breakfast, they had all the same food everyday
2. The room service need to improve. When we ask for cleaning. they gave us new towels for some people only.
3. The glass on the wall is broken
Response from Property: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear you enjoyed your stay overall, but we apologize for the issues you encountered. We understand that having the same breakfast options daily can be repetitive, and we will consider this as we work on diversifying our menu. We also regret the inconsistencies with room service and the broken glass, and will address these concerns with our team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.Kind Regards Yadu
Anonymous User
Queen Queen Studio
Stayed in Jun 2024
Family
31 review
4.5/5
Great
Posted on Jun 16, 2024
Great location but one downside is that there is no droppoff point in front of the hotel. A bit inconvenient if you have luggage. Otherwise great value for money
Response from Property: Dear guest, thank you very much for your kind review! As we are conveniently located in the heart of the city it is sometimes complicated to find a drop-off point, you can find one on Sussex St right in the corner with the hotel. Please let us know if you need any assistance if you choose to visit us again! Kind Regards, Ana - Duty Manager
irv****eo
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Thanks for a pleasant stay! Can I ask when would my deposit be refunded? Thank you!
Response from Property: Dear GuestThank you for your message, and we're glad to hear that you had a pleasant stay with us!I’d like to clarify that no deposit was taken; instead, a pre-authorization of $1 was processed. This amount is simply a temporary hold on your account and will be automatically released upon checkout. The release time may vary depending on your bank’s processing times, but it generally should not take more than a few business days.If you have any further questions or need additional assistance, please feel free to reach out. We look forward to welcoming you back soon!Kind RegardsYadu
Guest User
Queen Queen Studio
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Great value hotel with gym, pool and spa/sauna and close to everything around the CBD - would book again in the future if staying in Sydney
Response from Property: Dear guest, Thank you for your great review! We're so glad to hear you enjoyed our facilities and the convenient location. We’d love to welcome you back the next time you're in Sydney! Warm regards, Alessa Duty Manager
GorGor
Superior Queen Studio
Stayed in Apr 2024
Business travellers
6 review
4.2/5
Very Good
Posted on May 6, 2024
The hotel provides a good service at front desk when I checked in before 2pm. Pretty staff upgraded my room to King size bed at the top floor. Room is clean and bed is super nice and comfy. Location is proximity to China town and ICC. Highly recommend to everyone.
Response from Property: Hi GorGor,We appreciate you taking the time to leave this review and are delighted to see you enjoyed your time with us at Rydges Darling Square! It is so pleasing to read about the highlights of your stay, from the customer service provided by our Guest Services team to the clean and comfortable presentation of our guest accommodation suites. We do hope we can welcome you back to Rydges again soon for another stay!Warmest Regards,Lachlan - Rooms Division Manager.
Alex
Superior Queen Queen Studio
Stayed in Sep 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The room is spacious and the hotel is in a very convenient location, close to everything. The breakfast not so big but it hassles everything you want. Highly recommend.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you found our room spacious and our location convenient for your needs.We appreciate your comments regarding the breakfast selection and are glad it met your expectations. Your recommendation means a lot to us, and we hope to welcome you back in the future for another enjoyable stay.Warm regards,Yadu
Efei
Superior Queen Studio
Stayed in Aug 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Spacious room, very convenient location. Close to restaurants. It’s near Darling Harbour and easy to walk around.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed the spaciousness of your room and found our location convenient, especially with easy access to nearby restaurants and attractions like Darling Harbour.We hope to welcome you back for another enjoyable stay in the future.Best regards,Yadu
Anonymous User
Superior Queen Queen Studio
Stayed in Aug 2024
Family
1 review
3.2/5
Posted on Aug 7, 2024
Breakfast is no worth for $35 a day. , very simple . No variety. They don’t refill or change toilet paper, shower cap, toothbrush everyday.
Response from Property: Dear Guest,Thank you for your feedback. I’m sorry to hear that the breakfast and housekeeping services did not meet your expectations. We aim to offer a variety of breakfast options and ensure that all essential items are replenished regularly, and I regret that we fell short in these areas during your stay.Your comments are important to us, and we will address them with our team to improve our service. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future.Best regards,Yadu
Plinky Pineda
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Perfect location near pubs, resto and shops.
Very clean and spacious room with complete amenities. Friendly staffs too. Definitely coming back
Response from Property: Dear guest, thank you very much for your lovely review! We are thrilled to know you found our location convenient, our rooms to be spacious and clean and our team to be friendly! We look forward to welcoming you again! Kind Regards, Ana
냠냠띄
Superior Queen Studio
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Mar 6, 2024
It was clean and spacious, and the staff was kind :) It's all good :)
Response from Property: Hi! Thank you for taking the time to provide us with this fantastic feedback from your recent stay with us at Rydges Darling Sqaure, with particular highlights being our clean and spacious rooms, and the positive interactions you had with our amazing team! We do hope we can welcome you back to Rydges Darling Square again soon! Until then, the team at Rydges Darling Square!
Guest User
Stayed in Jul 2024
Family
1 review
3.5/5
Posted on Jul 15, 2024
Great location! Close to George Street, China Town restaurants, Town Hall station. The front desk staffs are very friendly to help us with check in and check out.
The room services are not satisfied. There are till hairs over the bathroom drain. There was no milk in the fridge for tea or coffee. We have to ask every day. We did not require room clean on the second day and received a $10 food and beverage voucher. However, when we use it to pay for the water from mini bar, the staff told us we can only use it for restaurant and bar food and drinks. There was a very small line letters on the voucher. On the third day, we required room clean but no new towels have been replaced and there was a black dots on the sheet after I removed the duvet.
Response from Property: Dear guest, thank you very much for taking the time to share with us such a detailed feedback! We look forward for any chance of improvement, you valuable input is very helpful for us. We apologies any inconvenience caused by our cleaning team and cleaning procedures. Please note our room refresh initiative is optional and it encourages guest to opt out of changing the linen everyday, the voucher received is meant to be used in our restaurant as disclaimed in the voucher itself, our most sincere apologies if this was not clear enough. We look forward to welcoming you again, please let us know if there is anything we can do to make your experience even better and our friendly team will strive in have you and your family have a lovely stay with us.Kind Regards, Ana - Duty Manager
Kien sing
Queen Queen Studio
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 24, 2024
Location is perfect. Near to shopping n many eateries. . Room is very big. But if there is one more chair it will be better.
Trip.com advertise all room have bathtub but the room given to us does not have any bathtub. Maybe trip.com should check and amend the listing. N the shower is leaking whole night even the tap is closed tightly.
Response from Property: Dear Kien Sing, thank you very much for taking the time and share with us your detailed review! We're thrilled to know you had a great stay. Rest assured, we will share your thoughts with our maintenance team.We look forward to welcoming you again! Kind Regards, Ana - Duty Manager