Top 5-Star Hotels in Sydney

I first stayed at Sydney Hilton in 2006 and the quality is still of that high standard after many years. It’s always great to meet good people, I always look forward to be welcomed by reception staff. On this occasion, Alisa was exceptional. When I asked for a specific room, which was unavailable, Alisa offered a room upgrade, which came with executive lounge access. This was greatly appreciated, as the Lounge on the 36th floor is one of the highlights of staying at the Hilton. It really did make my stay much more memorable. Well done to reception staff, and Alisa particularly. Good job. Darren

The security access using the room key card with the elevators made me feel very safe. High speed elevators very smooth and fast. Suite was spacious as advertised. High elevation suite worth the extra cost. The view makes just being in your room an event. Coffee machine with espresso pods, sugar, and fresh cream in the fridge tasted great. Full kitchen amenities and washer dryer definitely a bonus.

I've never stepped foot in a room for more than $800 with dark curtains surrounding the room, compared to other hotels with cool sunlight and air conditioning. I didn't get breakfast because the waiter refused when I was travelling with the hotel slippers and because my feet hurt not wearing my clogs. Bad and won't be came back!

Really beautiful hotel. The rooms are spacious and clean, the lobby bar is lovely and the little touches like bottles of water and big, fluffy bath sheets instead of tiny hotel towels makes for a very comfortable stay.

Awesome hotel, service was not bad and check in and out was seamless. I am very impressed. One improvement could be providing a handbook to understand the hotel more, such as what can be used and what amenities are available.

What a relieve when I checked into the Radisson Blu Plaza Sydney! Had a total rip-off by the Sydney Harbour Marriott two blocks away. Marriott is 3-star pretending to be a 5-star. Radisson is a 5-star presenting like a 5-star. Radisson is miles ahead in every aspects compared to the Marriott, Room amenities are so much better, newer and modern, and breakfast is way better too! Bathroom with a tub is a joy compared to the Marriott that don’t even have a door separating the shower.

Overall room was clean, however the USB port in the bedroom did not work, the alarm clock was not set and had an extremely annoying buzz, resulting in I had to unplug it anyway. The directions to the parking was extremely poor, no mention of a lift being used or what to expect. I suggested a flyer could be done to answer any questions for customers needing to use the car park service. There was little to no engagement of the staff about this and were only able to restate the poor information that was already given. I felt like a number and not a paying customer. It would seem your attention to details is lacking, and this would flow down from management to floor staff.

Fantastic little hotel, the room was simple and perfect (the bed was amazing), love the small touches (chocolates, coffee and tea) and the technology. The staff were wonderful, the location is central to everything. Couldn't fault it in any way. Loved our stay.

Facilities ordinary. Service ordinary. Room facilities normal. Nothing special. Room view is good. Little below 5 star standard.

4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️