Best Hotels in Syracuse, United States

The hotel was really clean, the breakfast and restaurant were convenient as well as the pool and gym. The rooms were comfortable and accommodated with the weather, with great heating. The people were so sweet and helpful and it was an overall great experience. Especially Cam and Rayelle who were beyond helpful and altruistic.Jonathan (manger of the hotel) made our vacation a memorable one with his great care and hospitality.

The location in Syracuse Campus was great, as the purpose of my trip was to help my daughter settle in to her dorm in Syracuse University. It is also close to Marshal Street where the restaurants are in the Campus. The hotel allow us to check-in early just before 2pm, which was great for us and that gave us more time to shop for needed stuffs for my daughter. Room was clean and spacious and I like the bottled water provided, which most hotel in Syracuse does not.

We enjoyed this hotel during a 2-night stay in Syracuse en route to Niagara Falls. We had the one bedroom, with a kitchenette. It was huge, with a full-sized fridge, microwave, and dishwasher. The bedroom was spacious, with a separate living room with a pull-out couch and table. It was very clean, and staff was friendly. Breakfast was decent if you are in a rush, but there are many delicious breakfast spots nearby. The location was in the middle of cafes, restaurants, bars, and museums. We will definitely stay here again if we return to Syracuse!

Visited the hotel for a trivia tournament on 7/27/22. Ordered a drink from the cash bar. It was a margarita in what was only slightly bigger than a shot glass. When I made it to the table with my other friends, who were white, they were crowing about how they were poured a double instead of a single. We paid the same price. The other POC at the table showed me her glass and it too was a single. Later, we sent a white guy to get our refills and he came back with large cups. Same price, same drink. It’s things like this that keep POC paranoid. Just sayin.

We stayed because my son was wrestling at OCC for the states we received 3rd and he went 3-0 for the day it was awesome.Thank you for the accommodations. We would recommend this hotel again, easy on and off the highway.

Stayed here overnight while traveling to the North East on a Tuesday night. We are Diamond members and utilize the online check in services when available. It allows you to choose your room and get a digital key (in some cases). We had done this but the digital key was not working, so we went to the desk to get a key card. The gentleman working had not acknowledged us when we arrived (usually at least a greeting us given) and was actually outside smoking, visiting with someone sitting outside and on his phone when we came back down for a key card. He pulled himself away to get us the key card, surprisingly not even checking ID or our check in information. No mention of being Diamond members (we have done this enough to know they have a practice of saying “thank you for staying with us and being a Diamond member” and then offering water or something else. None of that…. He appeared to have no interest in us as customers. The room was clean and everything else about the place was nice. Always appreciate the lotion, soap and shampoo dispensers in room. The rooms are simple and modern which allows for a reasonable stay, especially when just a quick overnight stop. It is Located next to a Costco and small shopping area so it was easy to find gas and a place to eat - very convenient. The water filling stations at Tru are appreciated and we always have our refillable bottles along when we travel. Breakfast is available - omelets, sausage, pancakes, yogurt, cereals, juice and coffee. At breakfast the Coffee was out but when we mentioned it, the morning clerk gladly brought out a new pot.

In May '22 we spent two nights at the Quality Inn and Suites in downtown Syracuse. Our experience there was mixed but it exceeded our expectations, which were fairly low, going in. We chose it because it was modestly priced and within walking distance of St. Joseph’s hospital and Armory Square (the city’s main restaurant district). We had read the negative reviews and we knew that area of the city was a kind of rough so we had no illusions that this was a five star hotel or that it would even be up to the standards of Quality Inns in the suburbs. This “inn” is a motel, not a hotel, and guests can get to their rooms from the parking lot or from the lobby, through partially enclosed and secured walkways along the exterior of the building. This was a plus for us as we were still COVID-careful and trying to minimize time spent in enclosed public spaces. It helped that we had mild spring weather during our stay. Getting to and from these rooms would probably feel very different in the cold of winter or during a summer heat wave. The three-story building is old and clunky with an exterior that is utterly devoid of charm but is being reasonably well maintained. Our room was clean, spacious and seemed as if it had been remodeled not too long ago. It had a microwave, a medium-sized refrigerator and a coffee-maker but, surprisingly for a so-called “suite”, no table on which to eat. It was darker than we would have liked, as the décor was heavy on deep blues and browns, but it wasn’t so dark as to feel uncomfortable. Our one window was on the back of the building and afforded an uninspiring view of the highway and an abandoned warehouse, but it did provide natural light and was partially screened and could have been opened, had we wanted to do so. Most of the other rooms have windows on the front, facing the walkways, and probably let in less light. The parking lot is unsecured but it is monitored by video cameras, which are watchable by the desk attendants. There was safe in our room that was big enough to store our laptops and other valuables. The area in which the motel is situated has seen better days and is a hodge-podge of industrial and commercial buildings, once-stately structures that have fallen into decay and a few small businesses, including a 7-11 and pizza shop. We felt totally comfortable walking around during daylight hours and the few other pedestrians we encountered were in no way threatening. The folk staffing the reception desk seemed to members of one family and could not have been nicer or more helpful. We would happily stay there again.

We had asked for a room not facing the highway and we ended up getting a room on the highway. Way too noisy and kept us up quite a bit, also woke up the kids. Pool area was quite dirty, same Band-Aid and tuff of hair in the same spot for two days. The pool itself also had quite a bit of hair. Bar hour was good, general cleanliness of the rest of the hotel was also good. We had issues with hot water, it seemed to run out then come back randomly. Passed on these same comments at checkout. If it wasn't for the proximity to the mall, I wouldn't recommend this place.

Near Syracuse University, walk for up to ten minutes, personally think that it is the most cost-effective hotel around Syracuse University, hotel facilities are general, but very clean, the hotel lobby is being repaired, the hotel has free drop-off service, not far from a small pizza shop Pizza is delicious, this hotel is recommended!

Newly updated interior of room, fresh paint, new flooring, updated bathroom fixtures. Very comfortable bed and fresh linens. Breakfast included was well stocked with many options. Would 10/10 recommend.