Platinum Mountain Hotel&Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Szklarska Poreba

Platinum Mountain Hotel&Spa

Health Protected
No. 1 of Top Premium Hotels in Szklarska Poreba
Kilińskiego, Szklarska Poreba, 58-580, Poland
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When you a stay at Platinum Mountain Hotel & SPA in Szklarska Poreba, you'll be near ski runs, within a 5-minute walk of Szklarska Poreba Ski Arena and Mineralogical Museum. This luxury hotel is 0.5 mi (0.8 km) from Pietkiewiczówka Ski Lift and 0.6 mi (0.9 km) from Szklarska Poreba Ski Resort.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.5
All 49 Reviews
Indoor Swimming PoolOutdoor Swimming PoolSkiingSaunaSpaMassage RoomFitness RoomPrivate ParkingBarRestaurant
All Amenities
Train: Szklarska Poręba Górna
(1.8 km)
Train: Jelenia Góra
(16.6 km)


Guest Reviews


Services & Amenities

Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

2 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Private Toilet
Room Details
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Superior Double Room with Balcony

Superior Double Room with Balcony

2 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Room Details
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Double or Twin Room with Balcony

Double or Twin Room with Balcony

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Private Toilet
Room Details
Check Availability

Guest Reviews(49)

Very Good
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.4
Guest User
December 29, 2023
Kein 5 Sterne Hotel, denn: - Reception sagt es gäbe keine Parkplätze in der Garage, obwohl es ausreichend freie Plätze gab. Am Ende beim Ausfahren funktioniert die Karte nicht und ich muss nochmal zur Reception gehen. - für Abendessen mit offenem Buffet zahlt man 25 € pro Person und am Ende kann man nur Hähnchen und Gnochi essen (Fisch mit Weinsause darf eine Schwangere nicht essen. Die Lasagne mit Tomaten beschriftet, aber der Schweinefleisch gar nicht erwähnt). Nach der Beschwerde wird mir gesagt: es tut uns leid, aber Sie können Hähnchenbrust essen. Nach meinem ironischem Lachen wird nach Zimmernummer gefragt und danach nichts passiert. Ich musste trotzdem die 2 x 25€ zahlen. - Die Klimaanlage im Zimmer wird auf 19 Grad eingestellt, die Temperatur bleibt trozdem bei 24 Grad (auch nachts !!). Durch die warme Temperatur konnte man nicht schlafen. - Das Raumlicht funktionkert manchmal gar nicht - SPA wegen den Kindern sehr laut. Die Zeit ohne Kinder ist mit nur einer Stunde (20-21 Uhr) sehr sehr kurz und um 20:50 Uhr werden alle Kunden angemacht, warum man den Saunabereich noch nicht verlassen hat. - englische Sprache ist fehl am Platz
Guest User
April 1, 2024
Platinum Mountain to duże rozczarowanie. Miejsce masowe, nastawione wyłącznie na zysk. Jakość wysoce nieadekwatna do ceny i nic poza cenami nic nie jest tu na 5-gwiazdkowym poziomie. W całym obiekcie tłumy i hałas. Basen bardzo przepełniony, ponieważ oprócz gości hotelowych, korzysta z niego mnóstwo ludzi z przynależnych apartamentowców. Restauracja wygląda jak szkolna stołówka, jedzenie przeciętne, a obsługa obojętna. Lokalizacje też średnia. Widok z balkonów tylko na inne budynki. Zdecydowanie nie polecam jeśli szukasz odpoczynku i luksusu.
February 26, 2024
Well, we haven't experienced this in a long time. An attempt at a five-star hotel with barely three-star service. If you order a welcome drink when booking, you have to request it twice and it will not be brought to you until the next day. Non-functioning lockers in the pool. When checking out, which they want for everyone at the same time, you are like standing in line at the cash register in the local Biedronka. Really undignified.
Guest User
February 2, 2024
Clean area There is a swimming pool inside and outside But it is very cold outside Nice rooms We will come back again There is a food store nearby The only disadvantage is that it takes about 20 minutes to walk to the mountains, if you have skis, it is not convenient.
Guest User
November 19, 2023
rip off and disapointment from the beginning till the end, absolutely UNIQUE experience in my longlife travel experience, NEVER EVER again! The hotel announces recinstruction of the pool area and offered pool in neughbouring hotel for free - the spare pool had shiwers under reconstruction and the place was naturally overcrowded and dirty. The resort should be five stars - you can cheat but not this much, no safe, no bathrobes, no slippers, no room service, no minibar...the standard of the room is ok for a local pension...full board - sitting in overcrowded restaurant where you can barely move and at the same time we were denied access without any explanation zo another restaurant...service during meals is non existent, coffee for breakfast terrible...the only highlight was service and average pizza in "ala cart restaurant" which is not included in the half playcorner placed in a dark basement with terrible activities...the only highlight of the stay was fresh air and small streak under the window of my bedroom...the place is enourmously huge and does not have slightest capacit to provide any service...luckily we stayed only two nights...
Guest User
March 8, 2023
We enjoyed every minute in this hotel, our kids had a great time. Our room was spacious and modern, even the sofa was comfortable for sleeping. We hoped to have some privacy after putting kids to sleep but the sliding door is just to hide the bed, you can hear everything within the room and the door is not exactly quiet. There was a tall lamp which I dont think is necessary to have and maybe should be hidden from the toddlers… Nice touch with the smart TV but it was not possible to use correctly, not even to change the languague. We were satisfied with the half-board, plenty of choices, very tasteful. At first we were disapointed with the kids menu then we found out dinner is served only 16-19?! So of course there is nothing for kids at 18:30 and of course it’ s very crowded before the closing time. The pool area was excellent, very warm pool for small kids (0,5m) and one big pool (1,2m and 1,4m for swimming). Open 9-20(21 for adults only). Saunas in the basement could be maybe little warmer just one over 70Celsius but ok for kids and teens. It’s a pity you can’ t go outside in the sauna. Both unlimited for guests which is great. The play room was very nice, open 8-20? But we were very disapointed with the animation program for kids. On Monday there was no program. On Tuesday it started at 12, we came at 17 for body painting, our daughter was excited about the disco at 18 and Frozen session at 19:30. At 18 everybody was waiting for the disco, at 18:30 we were told by other parents there will be no disco because our kids are not old enough. Kids between 1 and 3 years old? At 19:30 we found out Frozen session means just a movie. Everything in Polish of course… I was surprised that almost nobody understood Czech despite the fact most of the guests were from Czechia. For lunch we recommend the pizza from Piatti restaurant.
August 15, 2023
It was great! There was a lot of attractions for children, big swimming pool open from 9-10pm, tasty food and really good service.
Guest User
July 27, 2023
We spent a week with our 5 year old daughter , upon arrival, it turned out that the hotel, where 90% of guests are families with children, has restrictions on the use of the swimming pool , the apartments in which we slept turned out to be without air conditioning, luckily it was not hot. The room was dirty (dead insects) and in the coffee cup we found chewing gum stuck to the bottom. On the first day of our stay we got a limited breakfast, the next we waited in the long queue , same food every day .
Guest User
July 20, 2023
We were in platinum for the first time and we were surprised how beautiful it is there. A large modern room, decorated with wood, which matched the view from the balcony on the greenery of the forest. Children's playroom for children, lots of fun in the pools. We also tried the massages and we can't complain. It is a hotel for families with children and you will enjoy it there.

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

TypeContinental, Gluten-free, Vegan, Vegetarian
Children 17 years old and under
PLN 50.00 (approx. £9.98) per person
PLN 65.00 (approx. £12.97) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2019
  • Number of Rooms: 147
When you a stay at Platinum Mountain Hotel & SPA in Szklarska Poreba, you'll be near ski runs, within a 5-minute walk of Szklarska Poreba Ski Arena and Mineralogical Museum. This luxury hotel is 0.5 mi (0.8 km) from Pietkiewiczówka Ski Lift and 0.6 mi (0.9 km) from Szklarska Poreba Ski Resort.

Relax at the full-service spa, where you can enjoy massages. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The ski shuttle (surcharge) makes getting to the slopes a breeze.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Szklarska Poreba? This hotel has 3767 square feet (350 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 147 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Fitness Room
Children's Playground
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Platinum Mountain Hotel&Spa?

Prices at Platinum Mountain Hotel&Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Platinum Mountain Hotel&Spa?

The check-in time is after 16:00 and the check-out time is before 11:00.

Does Platinum Mountain Hotel&Spa provide airport transfer services?

No, the Platinum Mountain Hotel&Spa doesn't provide airport transfer services.

What amenities and services does Platinum Mountain Hotel&Spa have?

Platinum Mountain Hotel&Spa has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Skiing.

Does Platinum Mountain Hotel&Spa have a swimming pool?

Yes, Platinum Mountain Hotel&Spa has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Platinum Mountain Hotel&Spa have fitness amenities?

Yes, Platinum Mountain Hotel&Spa has fitness amenities.

Does Platinum Mountain Hotel&Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Platinum Mountain Hotel&Spa have non-smoking rooms?

Yes, Platinum Mountain Hotel&Spa has non-smoking rooms. Please view the hotel listing for details.

Does Platinum Mountain Hotel&Spa provide breakfast?

Yes, Platinum Mountain Hotel&Spa provides breakfast.

Does Platinum Mountain Hotel&Spa have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest Train StationSzklarska Poręba Górna
Distance to Train Station1.83KM
Average Price FromGBP183
Hotel Star Rating5