HOTEL MYSTAYS Tachikawa

HOTEL MYSTAYS Tachikawa Reviews

HOTEL MYSTAYS Tachikawa

Nishikicho, 1 Chome−8−14 1F, Tachikawa City, Tokyo, 190-0022, JapanView hotel details
HOTEL MYSTAYS Tachikawa
HOTEL MYSTAYS TachikawaHOTEL MYSTAYS TachikawaHOTEL MYSTAYS Tachikawa
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Guest Reviews of HOTEL MYSTAYS Tachikawa

8.6/10
Very good
122 review
Verified reviews
Location8.1
Amenities8.6
Service8.9
Cleanliness8.9
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All reviews(122)
Positive reviews(114)
Reviews with photos/video(22)
Awesome rooms(25)
Nice toiletries(9)
Delicious breakfast(8)
Friendly front desk staff(7)
Convenient for shopping(7)
Many amenities(5)
Easy to get around(5)
Perfect for business trips(3)
Negative reviews(8)
Guest User
Standard Double Room Smoking
Stayed in Mar 2026
Solo traveller
1 review
10/10
Outstanding
Posted on Apr 20, 2026
Excellent stay, highly recommended!
Original textTranslated by Google
Response from Property: Thank you so much for your stay at Hotel Maistre Tachikawa. We are delighted to know you had a wonderful time at our hotel. Your kind review touched all our staff deeply. If you ever visit the Tachikawa area again, please be sure to visit our hotel. We sincerely look forward to seeing you again. Hotel Maistre Tachikawa - Front Desk
Guest User
Standard Double Room Non smoking
Stayed in Mar 2025
Couple
31 review
6.5/10
Posted on Apr 7, 2025
Average stay, many eatery.
Response from Property: Dear Guests, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. HOTEL MYSTAYS Tachikawa
Guest User
Standard Double Room Non smoking
Stayed in Oct 2024
Business traveller
4 review
10/10
Outstanding
Posted on Nov 21, 2024
The best for your trip around tachikawa nearest from the JR station
Response from Property: Dear Guest, Thank you for the great review of our hotel. We are very grateful for your kind comments. Also, we are very appreciated that you enjoyed your stay. Every staff member at our hotel will continue to strive to provide the best service for our guests. We sincerely hope to welcome you again at our hotel. Hotel Mystays Tachikawa Front Desk
Guest User
Standard Double Room Non smoking
Stayed in Dec 2024
Family
3 review
9.5/10
Amazing
Posted on Jan 25, 2025
Good Room, Good Service, Easy to find and transport but a little far from the Train Station
Response from Property: Dear guest, Thank you for choosing HOTEL MYSTAYS Tachikawa. We appreciate you taking the time to write to us. Our hotel is located about a 7-minute walk from the south exit of Tachikawa Station.Therefore, the area around the hotel is relatively quiet. We sincerely hope to welcome you again at our hotel. HOTEL MYSTAYS Tachikawa
Guest User
Standard Double Room Non smoking
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 12, 2024
Great location, excellent customer service! The only issues were that the AC didn't seem to work too well(I think it was being regulated since it's colder outside), and the pillows were hard. I'd actually go back, though
Response from Property: Thank you for having us stay at our hotel. We are glad to receive your compliments regarding our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. However we apologize for the inconvenience regarding the temperature control in your room. And there are two types of pillows in the room, so you can use them according to your preference, but we apologize for not providing enough information. We look forward to your continued use. HOTEL MYSTAYS Tachikawa
BingCheng He
Standard Double Room Non smoking
Stayed in Sep 2024
Solo traveller
1 review
7.5/10
Posted on Oct 13, 2024
The hotel is a little far from the train station especially if you need to bring luggage as well and the path to the hotel is a little rugged. Probably similiar to others of the same grade and room especially toilet is very small so only space to put small luggage. Having said that room is well equipped with what most travellers need except no bottled water. Service / front desk staff speaks ok English.
Response from Property: Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay. Your kind words are great to hear and further encouragement to make every stay a great one. Also, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Hotel Mystays Tachikawa Front Desk
Guest User
Standard Double Room Non smoking
Stayed in Oct 2023
Family
4 review
10/10
Outstanding
Posted on Nov 29, 2023
The receptionists are good in communicating in English and very helpful. We got all what we need in the room including the toiletries and the pair of pajamas. It’s also near 7Eleven and restaurants.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Tachikawa.We have received the highest evaluation from our customers, which is an encouragement to all of our staff.We will continue to strive to ensure smooth communication with customers visiting from all over the world.Last but not least, we would be happy if you could nominate our hotel when you come to Tachikawa again.All the staff are looking forward to seeing you.HOTEL MYSTAYS TachikawaFront
Guest User
Standard Double Room Non smoking
Stayed in Feb 2024
Couple
9 review
8.5/10
Very good
Posted on Mar 25, 2024
Immaculate with everything we needed. Small room but I liked the pyjamas and slippers.
Response from Property: Thank you very much for using HOTEL MYSTAYS Tachikawa. Once again, we would like to thank you for your feedback. We are glad to hear that you enjoyed your stay with us. The pajamas provided in your room are separated into upper and lower layers. Unlike the yukata type, we believe that you can have a good night's sleep without worrying about it coming loose. If you have the opportunity, we hope that you will use our hotel again. We look forward to welcoming you. HOTEL MYSTAYS Tachikawa Front Desk
Standard Twin Room Smoking
Stayed in Jul 2023
Family
8 review
10/10
Outstanding
Posted on Aug 28, 2023
very good and comfortble,wish can be back and enjoy another time soon there
Response from Property: Thank you for staying at HOTEL MYSTAYS Tachikawa. And we are glad to hear that you had a comfortable stay. We sincerely hope to see you again.HOTEL MYSTAYS Tachikawa reception
Wilfred Leong
Standard Twin Room Smoking
Stayed in Feb 2024
Business traveller
22 review
10/10
Outstanding
Posted on Mar 20, 2024
Nice and clean hotel to stay with.
Response from Property: Thank you very much for using HOTEL MYSTAYS Tachikawa.We would also like to thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay with us.We will continue to do our best to make your stay as comfortable as possible. We hope that you will use our hotel again if you have the opportunity.We look forward to welcoming you. HOTEL MYSTAYS Tachikawa Front Desk
Guest User
Standard Twin Room Non smoking
Stayed in Aug 2023
Couple
16 review
10/10
Outstanding
Posted on Sep 28, 2023
Around 10 minutes walk from the station. Pretty nice place too
Response from Property: Thank you very much for using HOTEL MYSTAYS Tachikawa. We would also like to thank you once again for taking the time to share your feedback with us. We are glad that you enjoyed your stay with us. Our hotel is located approximately 10 minutes walk from Tachikawa Station, making it a very convenient location not only for sightseeing but also for business purposes. We would be happy if you would use our hotel again if you have the opportunity.HOTEL MYSTAYS Tachikawa Front Desk
Guest User
Standard Double Room Non smoking
Stayed in Jun 2023
Couple
2 review
9.5/10
Amazing
Posted on Jul 30, 2023
The AC wasn't strong enough. The others all good
Response from Property: Thank you for staying at HOTEL MYSTAYS Tachikawa this time.We apologize for the issue with the air conditioner. My air conditioner stops when it reaches the set temperature. So if the temperature is too low, cold air will come out.Also, when you come to Tachikawa, please use our hotel.Thank you for your valuable opinion.HOTEL MYSTAYS Tachikawafront desk
sssjj_cj
Standard Twin Room Non smoking
Stayed in Dec 2025
Travelling with friends
8 review
10/10
Outstanding
Posted on Mar 2, 2026
This was my first time staying at this hotel, and I was very pleased with the friendly front desk staff, the clean room, and the spaciousness – large enough to open two suitcases!
Original textTranslated by Google
Response from Property: Thank you very much for choosing Hotel Mystays Tachikawa. We also appreciate you taking the time to share your feedback. We are delighted to read that you had a comfortable stay, and all of our staff are very pleased to receive your kind words of praise for our staff. We will continue to strive to improve our services every day so that all our guests can have the most comfortable stay possible. We hope you will consider staying with us again in the future. We look forward to welcoming you back. Hotel Mystays Tachikawa Front Desk
わかば0419
Standard Double Room Non smoking
Stayed in Aug 2025
Business traveller
38 review
8.0/10
Very good
Posted on Oct 2, 2025
The breakfast was delicious, but there were a lot of mosquitoes in the breakfast area due to the season, and I got bitten in multiple places. The room was convenient because it had space to put luggage.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Hotel Mystays Tachikawa. We also appreciate you taking the time to share your feedback. Our breakfast is a Japanese and Western-style buffet, and we prepare it with care to give you energy for the day. Our salads made with local vegetables are very popular with our guests. However, we sincerely apologize for the inconvenience caused by the mosquitoes in the dining area, as our countermeasures were insufficient. We will discuss this with our restaurant staff and consider further measures. Thank you for your valuable feedback. We are relieved to hear that you were satisfied with your room. We hope you will consider staying with us again if you have the opportunity. We look forward to welcoming you back. Hotel Mystays Tachikawa Front Desk
Guest User
Standard Double Room Non smoking
Stayed in Jun 2025
Family
24 review
8.0/10
Very good
Posted on Jul 22, 2025
Tachikawa South Exit, there are many places to eat at night. It usually takes 10-12 minutes to follow Google Maps for the first time, but I found a shortcut and it took less than 7 minutes to get to the subway station. It's okay
Original textTranslated by Google
Response from Property: Thank you very much for choosing Hotel Mystays Tachikawa. We would also like to thank you again for taking the time to provide us with your feedback. As you mentioned, there are many restaurants along the road leading from the station, and a convenience store is just a 2-minute walk away. We are pleased to hear that you enjoyed your stay in the room. Our staff will continue to do their best to provide you with satisfactory service. We hope you will visit us again. We look forward to welcoming you. Front Desk of Hotel Mystays Tachikawa