P Zamora St, Downtown, Tacloban, Leyte 6500, PhilippinesView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Hotel XYZ
8.7/10
Very good
81 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.1
Service9.2
Cleanliness8.4
Filter by:
Sort by:
All reviews(81)
Positive reviews(78)
Reviews with photos/video(18)
Great service(21)
Awesome stay(20)
Awesome rooms(15)
Great location(13)
Delicious breakfast(10)
Tasty restaurant(7)
Negative reviews(3)
Guest User
Fine Room Queen
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 26, 2026
Ang ganda ng hotel. 5 star vibes. Ang babait ng mga staff and the buffet breakfast and everything sa food menu nila masarap! I would definitely loved to come back. What an experience ❤️
6/14
Anonymous User
Fine Room Queen
Stayed in Jun 2026
Couple
1 reviews
5.0/10
Posted on Aug 3, 2026
Our stay at Hotel XYZ was disappointing overall due to several issues with our room. We had to be transferred three times before we were finally given an acceptable room.
The first room had a broken door lock, which was a major safety concern. We were then moved to a second room that was not properly cleaned, so we had to request another transfer. Thankfully, the third room was finally satisfactory.
Housekeeping also needs significant improvement. The cleanliness throughout our stay was below expectations, and there was no initiative from the staff to replace or replenish our towels, bottled water, soap, or cups unless we specifically requested them. These basic amenities should be checked and restocked proactively as part of daily housekeeping.
On a positive note, the buffet was excellent. The food was delicious, with a good variety, and it was definitely the highlight of our stay.
I hope the hotel improves its room maintenance, cleanliness, and housekeeping service, as these are essential for a comfortable guest experience.
Anonymous User
Fine Room Queen
Stayed in Jun 2026
Travelling with friends
1 reviews
9.5/10
Amazing
Posted on Jul 26, 2026
I enjoyed the breakfast buffet the food is good and also the room is beautiful it’s worth the price I love it
Anonymous User
Fine Room Twin
Stayed in Jun 2026
Family
1 reviews
9.5/10
Amazing
Posted on Aug 1, 2026
Place was really great, will definitely check in again on our next trip. 💪 kudos
To the management.
MARLOMS
Fine Room Queen
Stayed in Jun 2026
Travelling with friends
1 reviews
8.5/10
Very good
Posted on Jul 23, 2026
The hotel is nice and located at the city center.
The room looks great and the bed is so huge.
Foods served during breakfast are yummy. I also like the live cooking (eggs and pancakes).
There is a gym and pool although none did I able to use. The restaurant/bar at the top is so cozy. They have also great food choices, though a bit disappointing with limited choices for drinks.
Overall, I love my stay for 3 nights and I highly recommend this hotel.
6/8
Salvere4
Fine Room Twin
Stayed in Mar 2026
Family
8 reviews
10/10
Outstanding
Posted on Apr 20, 2026
I love these hotel near to everything, near to Tacloban airport. If you doesn't want to go out there is restaurant at the rooftop and main floor, gym and afordable spa, my family enjoyed it. Linen are good quality except not proper way of laundry the colored become grayish instead of getting white but everything is perfect.
Guest User
Fine Room Queen
Stayed in May 2026
Solo traveller
2 reviews
8.0/10
Very good
Posted on Jun 7, 2026
I like the amenities and the foods
Guest User
Fine Room Queen
Stayed in Jul 2026
Couple
3 reviews
10/10
Outstanding
Posted on Aug 29, 2026
This is a great motel lots in it and three beautiful restaurants, all top-notch great pool area workout area, and massages if you want them I would most definitely stay to this motel again the hospitality was great. You can’t ask for any better. They’re on top of their customers and it’s a great hotel.
Guest User
Fine Room Twin
Stayed in Jun 2026
Other
1 reviews
10/10
Outstanding
Posted on Jul 16, 2026
The room with a double bed is cozy but a bit small. It was quite warm, so I had a little trouble sleeping. To stay comfortable, it's helpful to sit near the air conditioner and enjoy the cool air.
NICOLAS BARBERA
Fine Room Queen
Stayed in Dec 2025
Other
1 reviews
10/10
Outstanding
Posted on Jan 16, 2026
I truly enjoyed my stay there.
When I arrived at 9:00 a.m., the staff did their best to prepare my room. I was aware that the official check-in time is 3:00 p.m., but they kindly allowed me to check in around 12:00 p.m., which I really appreciated.
The breakfast was excellent, and the restaurant staff were all wonderful. Everyone was smiling and working with genuine care and dedication.
I would like to express my special thanks to the restaurant staff, the reception staff, the housekeeping team, and also the staff who always open the door at the entrance.
Maraming salamat po.
There is just one small thing I didn’t like: my room was located very close to the elevator, so it was a bit noisy.
Aside from that, everything was perfect. I will definitely come back, and I highly recommend this hotel to anyone planning to travel to Tacloban.
Guest User
Fine Room Queen
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 24, 2026
I feel safe and comfortable. the hotel was excellent and the service from the crews.
Annalisa Mariano
Fine Room Queen
Stayed in Oct 2025
Business traveller
16 reviews
9.5/10
Amazing
Posted on Nov 13, 2025
Top notch! Rooms were comfy and bed is comparable to high end hotels.. Breakfast was delicious! The spa has very reasonable prices and excellent service.. I wil surely book in this hotel again when I got back to Tacloban
Mario Manog Jr
Fantastic Queen
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 25, 2026
So far the room is clean and the bed looks good also while the comfort room is clean and i have nothing to say
borislav soldat
Fine Room Queen
Stayed in Jun 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Jul 25, 2026
I really liked the hospitality of the staff and I hope to come again soon.
Mike90012
Fine Room Queen
Stayed in Sep 2025
Couple
1 reviews
9.0/10
Great
Posted on Nov 2, 2025
Good downtown location, very good restaurants, though poor pool maintenance.