This was, without a doubt, the best hotel I stayed in during my trip to Taiwan. For context, I also visited other cities like Taipei and Kaohsiung, but this hotel in Taichung stood out above the rest.
The location was absolutely perfect, very close to the Taichung Railway Station, which made exploring the city incredibly convenient. We arrived way too early, around 8:00 a.m., but we were immediately greeted by smiling staff who were so welcoming. They kindly helped us with our luggage for safekeeping, something we truly appreciated. They gave us proper luggage tags, and our bags were placed in an area right next to the staff for monitoring, which gave us great peace of mind.
We also asked for directions to some places we wanted to visit, and they went above and beyond by printing out a hard copy of the route for us. This was my first time experiencing such thoughtful service, and it made a huge difference. We headed out, explored a few spots, and returned later in the afternoon for check-in.
To be honest, I didn't have high expectations since it was a budget hotel but oh boy, was I impressed. The room was spotless and smelled wonderfully fresh, like it had just been thoroughly cleaned. Aside from the usual complimentary coffee and tea, they even surprised us with free Doritos and Biscoff biscuits, which was such a nice touch. The bathroom was also incredibly clean. We slept really well.
Breakfast the next morning was good, with a nice variety. Although the selection was limited, everything tasted great, and they even offered a takeaway option, which was perfect for guests on the go. The next day’s breakfast was even better, they didn't repeat the same items, which showed real attention to detail and care for their guests.
Even upon check-out, the staff remained warm and friendly, always smiling. What stood out most was that even the cleaners greeted us with a smile every time they saw us in the hallway. It’s that kind of genuine hospitality that turns a simple stay into a memorable experience. I highly recommend this hotel to anyone visiting Taichung!
