Icloud Luxury Resort & Hotel

Overall, there is nothing wrong with the environment. I have stayed in this hotel many times. It was fine the previous times. But this time it was a bit uncomfortable. When I first arrived in Taichung, I called the hotel immediately. The person who answered the phone was an older brother. I said I asked for the order confirmation number several times, but the little brother kept saying that there was no such order. I immediately rushed to the hotel to check. When I arrived, I was greeted by a polite lady who told me that the confirmation number was for the room. Only then did I know that there was no problem, which made me worried all the time. When I checked out, I met this young man again. I asked a question that I didn't answer. We said we would check out one room first and check out the others later. He did this and that. It's okay that he's not professional, but there's no need to be black-faced. I hope you can train this employee well and not make customers angry.

The location of the hotel is quite good. You can reach Fengjia Night Market in 20 minutes on foot. The room is as expected. KTV, swimming pool, Sauna, and Jacuzzi are first-rate. Breakfast provides instant fruit and vegetable juice 👍👍👍 Simple late night snack provided👍👍👍 April 4th at 5:00, the front desk clerk was very friendly and professional, helping to register in advance, arrange massages, taxis, etc. A little attention should be paid to 1. Regarding the safety of the motel room, I am a little worried because the door does not require a card to enter. 2. I tried to communicate with the hotel through trip messages many times, but it was very difficult. 3. Your hotel has a 9pm check in 12pm checkout. If the guest books for two nights, the hotel reservation department may need to explain to the guest in advance that there is an additional charge for 12pm -9pm. 4. I wanted to book a room with a slide, but your hotel website is not working.

Every time I come to Taichung, I must stay at Shuiyunduan. The price is really reasonable and the service is good. Breakfast and late night snacks are all you can eat in a buffet style, and the nearby environment is very quiet👍👍👍

The bed is very comfortable and big enough. In addition to the double jacuzzi, the bathroom also has an extra shower room. The best thing is that there is also a children's playroom that the children love very much👍🏻👍🏻👍🏻

On the same day, I stayed in the four -person room. As soon as I entered the smoke, the family immediately reacted to the counter and immediately helped us change the house. It can only be said that the quality of the guests is really difficult to control ...

The jacuzzi is very big, but the impact water column is broken and does not respond. The restaurant is under renovation, so you can only take lunch boxes, and the portion size is okay.

The location of the hotel is very convenient and the room service is also very attentive and great! The bathroom is also separated from wet and dry, fully equipped and has a large jacuzzi where you can take a bath and feel great in the spa!