Hana Irodori No Yado Kayuu Reviews

We love the outdoor onsen where you can face the sea when standing.

Avoid the horrible experience, the service was terrible, and the hygiene was questionable. They discriminate against Chinese people. Objectively speaking, the location is extremely remote, but the view is okay. There's only a whale museum nearby. There was an extra person checking in that day, and I told them we could pay the extra fee. About 10 minutes later, they called me internally to confirm the fee, but the attitude and language were very rude. I said, "Okay, but is there a standard for the extra fee?" I only had 500 yuan, and they wanted 600 yuan, which was more than my personal budget. They actually said the basis for the fee wasn't listed anywhere. I was shocked. I asked them what their name was, but they wouldn't tell me. So I went to the front desk to confirm it in person. I asked them what their name was, and they asked me to pay without giving them the basis. I just wanted to know it was a reasonable amount, and I'd pay it. Uncharacteristically, they said, "Why would they tell me if I didn't ask for their name?" I said, "You called me to pay, but you didn't tell me your name, and you didn't even have the basis for the fee. So, I was wrong?" We ended up arguing, but it was never resolved. However, the general manager eventually apologized and said the fee was indeed incorrect. I was curious. The fee was wrong, but there was no explanation. Their attitude was very bad. They said we were Chinese in a sarcastic way in Japanese. In addition, as shown in the picture below, there were bugs everywhere. For example, the toilet was broken. I wanted to boil water, but there was water in the kettle. This shows that their cleaning is very poor.

The tatami room is very large, and the scenery outside the window is particularly healing. I took my children to the Whale Museum and could directly see the dolphin show. The French food was also delicious. I loved the hot springs the most. I will come again next time!

Next to the Dolphin Museum, there are not many restaurants in the town. If you are not driving, be sure to remember to book dinner. The hot springs are good, with separate baths for men and women, and you can watch the sea outdoors.

The hotel environment is wonderful, and the rooms are spacious. It's quiet and not crowded, and the breakfast is also very generous. However, the hotel advertised a pool, but upon check-in, we discovered it wasn't available. It was a terrible experience! The kids were very disappointed! We weren't informed in advance. I have to say the service in Japan is strange. You'd say it's bad, right? Not really. We arrived on a Monday, and the only restaurant at the whale aquarium was closed, with no other options nearby. No food was prepared in advance. Two adults and two children were hungry, so we asked the hotel about lunch. They didn't even open the hotel shop to buy us some instant noodles. 🍜 We saw them sitting there... because they had a 3:00 PM opening rule... We didn't have a dinner reservation, so we couldn't use it that night! We had to eat bread after our trip, but we had to take a taxi. Dinner was a long way away. 😞

Very bad check-in experience, when checking in, had told the front desk a waitress named Qingshui, plus a 7-year-old child. The reply said that the person who knew the price was not available and would call the room later to inform the price. At 9:30 pm I received a call saying that I needed to add more than 6,000 yen, which is 50% of adults. When I checked out the next day, I was still received by this Ms. Qingshui. The bill was increased by more than 8,000, and there was no additional explanation. I took the bill and said that she called me so late at 9:30 last night to tell me that it was more than 6,000. Why is it 8,000 now? She did not apologize at all, saying that 7-year-old children are counted as 75%, so it is more than 8,000. I said that when I checked in, I had clearly explained that the child was 7 years old, why did I call back so late and the answer I got was still wrong. And not even a word of apology throughout. The male Ikeda waiter next to me when I checked out also just reiterated that a 7-year-old child is 75% without any apology at all. I clearly provided the child's age when I checked in. Each hotel's regulations are different. The waiter himself did not know the price. After paying the bill, I sat on the sofa next to me to rest, and heard these two waiters talking loudly about the Chinese guests as if no one else was watching. Really unbearable, he stepped forward and asked for their names. I hope the hotel can strengthen basic training for employees, the Japanese service spirit is not experienced here at all. There is a thick layer of white dirt on the edges of the pools of the hot springs. It looks like I haven't cleaned it for a long time. このたびのご宿泊では,いくつかの対応において大変残念に感じる点がございました. From now on, the サービス向上のために, the straightforward な感想としてお伝えさせていただきます. チェックインの际,フロント女スタッフ清水様に「7歳の子どもが1名同行する」とお伝えいたしました.その际, "material gold を grasp している responsible person が not in のため, 后ほどお部屋にお电话でご案内いたします"とのご explain をいただきました. その后、夜の9:30分瀬に他の男性スタックからお电话をいただき、「お子様の追加料金は6,000円余りで、大人料金の50%です」との案内を受けました.しかし, the next day's チェックアウト时, the same じ清水様から提示されたごRequest Book (领収书)には, 8,000円余りの追加料金が记录されており, 特に说明もございませんでした. Private が "Last night's phone call では 6,000 yen ぐらい serv いましたが, なぜ amount が异なるのですか" とお尋ねしたところ, "7歳のお子様は75%の料金となります」とだけご说明があり、误った案内をされたことについての道歉はありませんでした. また、隣にいらした男性スタッフの池田様も同様に「7歳は75%です」と繰り返すのみで、说明不足に対する配虑や感恩のお言叶は一切ございませんでした. チェックイン时にすでに年齢を正确にお伝えしており、ホテルごとに料金设定が异なることは承知しております.ただし, スタッフの方が料金を正确 に grasp しておらず, 误った amountを した上で订 right time にも explanation ・ Apologize がなかったことは, 非常に残念でございました. さらに、会计后にロビーで休んでいた际、先ほどのスタッフお二人がChineseのお客様について大きな声で话されているのが闻こえました.お客様の前でそのような 会话をされることは, nationalityを问わずwhoにとっても不快な印象を和えるものと思います. ホテルとして,ぜひスタッフの基本な接客マナーや言叶遣いとサービス业の心得などについて教育をより a layer of thoroughされることをお愿い申し上げます. This time's の件により, Japanese のホテルでいつも感じていた「おもてなし」の暖かさが感じられなかったのは,とても残念でなりません. また、大浴场の浴槽の縁には白い汚れが厚く付着しており、しばらく清扫が行われていないように见受けられました. hygienic face についても, improve を検讨いただければ幸いです.

Take the free shuttle bus from Taiji Station and get off at the whale house. The hotel is right next to it. It is a beautiful hotel facing the sea. There is no convenience store next to it. If you don’t have dinner reservations, you can walk to the supermarket in 15-20 minutes to shop. The room is beautiful and I like it very much. The only drawback is that the hotel room number is in Japanese. This makes me a little worried for those of me who don’t speak Japanese😦

The location is first-class, the service is very good, and there is piano accompaniment for breakfast. However, the facilities are a bit old and the surrounding dining is not convenient.

The location was great, and the bath was clean and very nice. I stayed without dinner, so I was surprised that I had to drive 10-15 minutes to get something to eat. The hotel was great. However, I was a little disappointed that there was no game corner or karaoke.

The room was large and the view was beautiful

台風の影響で、テレビの受信状況が悪く 急遽、部屋を変更していただきました。 ご対応、ありがとうございました。 朝食をいただきました。 美味しいかったです😋

朝食のバイキングは、通常のものより事前に何品かテーブルにあり高級感があり美味しかった。更にピアノ🎹の生演奏にはびっくり😁🫢

スタッフがとても感じが良かった。 廊下からクジラ博物館のイルカ達がジャンプしてるのが見えるのがとても良かった。

房間很舊， 洗手間很多灰塵和發霉， 酒店提供的毛巾很薄而且有點舊， 酒店也沒有提供洗臉乳之類的，要自己帶， 付費吃的早餐很難吃， 沒什麼選擇，沒什麼特別， 唯一這家的優點是， 房間是對著海， 風景超級漂亮