Overall, I had a very good stay and think this hotel deserves a higher rating, especially compared with some higher-star hotels I stayed at in Taiwan. The room was very clean and housekeeping was thorough. I also really appreciated the free coffee (black coffee) and water dispenser. The shared kitchen and dining area are very useful, as you do not have to eat inside your room. Having the garbage disposal downstairs is also great, especially as you do not have to keep food waste in the room.
The air conditioning was strong, the fridge worked well, and there was also a large shared fridge/freezer and dishes available on the ground floor. The washing machine was excellent: 40 TWD for a roughly 50-minute wash and 10 TWD for detergent. Unlike many other hotels, it also had warm-water programs, and my clothes actually smelled fresh afterwards.
The receptionist was very helpful, and being able to contact reception through LINE while outside the hotel was extremely convenient. They responded quickly and were always helpful. The elevator and stairs were also good. I especially appreciated that there is a guest toilet available even after check-out. Also, a hairdryer and slippers were also provided, which was convenient.
A few negatives: the walls are very thin, the bed was too short for me (1.73m), hand soap was missing, and I found it unusual that toilet paper cannot be flushed. Check-in only starts at 4 p.m., which is quite late. One additional thing to note for taller guests: the bathroom ceiling is quite low. The biggest issue was noise from other guests. There was a lot of loud noise after 11 p.m. and late into the night. It would be very helpful if the hotel introduced clear quiet-hour rules and reminded guests at check-in to keep noise down after around 10 p.m. Regardless of where people come from, being considerate of other hotel guests should be basic courtesy, especially late at night. Apart from the noise, this was a very good hotel with excellent facilities (see pictures) and helpful staff.
