To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.8
Amenities8.2
Service9.0
Cleanliness8.5
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All reviews(162)
Positive reviews(157)
Reviews with photos/video(49)
Friendly staff(58)
Awesome stay(51)
Relaxing hot springs(35)
Offers pick-up/drop-offs(29)
Average sound insulation(14)
Large rooms(13)
Perfect for kids(5)
Tasty food(5)
Negative reviews(5)
Wong
Standard Quadruple Room
Stayed in Dec 2024
Family
2 review
8.0/10
Very Good
Posted on Feb 12, 2025
The two double-bed room was very big and it situates near sight seeing spots.
With shuttle bus service fetching the hotel and the metro but make sure you could make a local call to request for the ride of returning to hotel.
Guest User
Deluxe Double Room
Stayed in Nov 2024
Other
6 review
9.0/10
Great
Posted on Feb 7, 2025
The hotel is situated at a considerable distance from the MRT station; however, the shuttle bus service provided by the hotel adds a level of convenience for guests. Additionally, its location is within walking distance of the Thermal Valley, making it easily accessible. One limitation is that the room lacks a window, which may result in a stuffy atmosphere, especially after enjoying a hot spring bath.
Guest User
Superior Double Room
Stayed in Jan 2025
Solo travellers
62 review
9.0/10
Great
Posted on Feb 23, 2025
Overall a nice hotel with friendly staff and good services! The in room hot spring is amazing, and private. PS, the walls are not really sound proof, so you may hear some sound from other rooms, not so sure it’s good or bad though lol.
Aaron 道恩
Deluxe Double Room
Stayed in Mar 2024
Solo travellers
4 review
7.5/10
Posted on Apr 5, 2024
A perfect place if you want peace with a hot spring environment. The hotel provides transport between the hotel & the train station as it's far & walking upslope. I love the peacefulness & my private personal hot spring bath. The room is clean & spacious with all the necessary amenities.
Jia De
Superior Double Room
Stayed in Feb 2025
Couples
3 review
8.0/10
Very Good
Posted on Mar 19, 2025
The amenities within the room could be better
FUNG YU
Standard Double Room
Stayed in Apr 2025
Travel with friends
2 review
9.5/10
Amazing
Posted on May 11, 2025
good, will recomemd others
Sean Austin
Standard Double Room
Stayed in Apr 2024
Travel with friends
20 review
10.0/10
Outstanding
Posted on May 4, 2024
Great location and amazing hot spring. Really enjoyed the stay and the first class hospitality
Study ‘N Travel
Standard Double Room
Stayed in Apr 2024
Couples
30 review
10.0/10
Outstanding
Posted on May 23, 2024
Very nice place, on hill, nice spa, nice staff.
Room is cozy and clean
love that hotspring
Rockwall
Standard Quadruple Room
Stayed in Feb 2024
Family
6 review
10.0/10
Outstanding
Posted on Apr 21, 2024
Free shutter service from mrt. Minutes walk away from food and 7-11. Will come again
aravindskt
Economic Double Room(check-in After 20:00)
Stayed in Mar 2024
Couples
6 review
10.0/10
Outstanding
Posted on Apr 12, 2024
Quite hotel with good hot spring water in the room.
zeurl
Standard Quadruple Room
Stayed in Jan 2023
Family
2 review
6.0/10
Posted on Mar 3, 2023
Location: Located around the Thermal Valley in Beitou, this hotel is a little further up than the cluster of hot spring hotels. Getting up is an uphill hike so do call the hotel beforehand for them to send a van for you (Black Electric Staria with the hotel logo). There are payphones located around Beitou and Xinbeitou Stations.
Beitou Station waiting area: Exit 1 from Beitou MRT station towards Guangming Rd. You can see 3 bus stop signs.
Xinbeitou waiting area: Outside Sushi Express.
Service: Service is alright. If you don’t speak Mandarin, it’s a bit of a challenge. Service is good. They will try to help you.
Cleanliness: Hotel is a bit dated so expect for it to not be the cleanest. Our windows open to nothing. It would be nice to have hot water that is not spring water for showers.
Amenities: Hotel provided some toiletries. Drinking water provided (approach front counter). Hot spring available in room but in an enclosed area. No hot water available. Only spring water. No elevator - it was a challenge to climb stairs 😂
James Soh
Economic Double Room(check-in After 20:00)
Stayed in Sep 2023
Business travellers
5 review
8.5/10
Very Good
Posted on Oct 13, 2023
its alright i guess, call the hotel for pickup from the station
Zuzanna
Standard Double Room
Stayed in Oct 2023
Solo travellers
1 review
9.5/10
Amazing
Posted on Nov 28, 2023
Quite clean place
Guest User
Deluxe Double Room
Stayed in Feb 2024
Couples
5 review
9.5/10
Amazing
Posted on Jun 1, 2024
very good
Anonymous User
Standard Quadruple Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 7, 2025
It is a bit far from the MRT, but there is a shuttle bus (until 22:00) and it is not far to walk up, so you can take a walk and enjoy the scenery;
Good service attitude, small but complete (the room is not small, it is quite big), warm and cozy small room, praise