Sweetme Hotspring Resort

Sweetme Hotspring Resort Reviews

Sweetme Hotspring Resort

No.224 Guangming Road, Beitou District, Taipei, Taiwan, ChinaView Hotel Details
Sweetme Hotspring Resort
Sweetme Hotspring ResortSweetme Hotspring ResortSweetme Hotspring Resort
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Sweetme Hotspring Resort Guest Reviews

4.3/5
Very Good
396 review
Verified reviews
Location4.6
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(396)
Positive reviews(377)
Reviews with photos/video(161)
Relaxing hot springs(89)
Large rooms(49)
Tasty food(25)
Near shopping area(24)
Convenient for shopping(17)
Average sound insulation(14)
Perfect for families(6)
Friendly front desk staff(5)
Negative reviews(19)
Guest User
Deluxe Quad Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Booked a room with personal onsen in room. Everything was perfect. Walking distance to xin beitou station and thermal valley. Hotel receptionist on 29/11 night was very welcoming.
Guest User
Japanese Quad
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Best place to stay in Beitou, near to train station. We chose the futon bed..so comfortable. The hot spring in the hotel is clean. Will be my choice of hotel if I visit Beitou again in the future.
Response from Property: Dear valued guest,Welcome back to Sweetme Hotspring Resort. We sincerely appreciate your support and recognition,and it is our utmost honor to provide you and your family with a comfortable and high-quality experience.We look forward to having the opportunity to serve you again. Thank you!Best regards,Service Team, Sweetme Hotspring Resort
mezzan9ne
Deluxe Triple Room
Stayed in Oct 2024
Travel with friends
4 review
3.7/5
Posted on Nov 4, 2024
Looks exactly like advertised. Quite conveniently located, short walking distance to Xinbeitou MRT station and opposite Beitou garden which has the beautiful wooden structured library, and you can stroll all the way to the Thermal Valley. Room was quite large, pretty well maintained, but showing it's age and maybe needing some TLC. Breakfast was the high point of the stay, as we totally enjoyed the variety that was on offer. Service was pretty good as well, and staff was warm and friendly. The only issue we had was that the hot water from the sink and shower took quite some time to warm up, and the water pressure was almost non existent, so it took quite some time to shower or use the sink. Overall, recommended for its location, breakfast and the fact that there is a hot spring tub in each room.
Response from Property: Dear valued guest,Thank you very much for your visit and for providing valuable feedback, which allows us room for improvement. We regret any discomfort you may have experienced. The issue has been escalated to the relevant department heads for review,and we will strive to address and improve operational processes and details as soon as possible. Thank you once again for your input.We look forward to the opportunity to welcome you back to Beitou Sweetme Hotspring Resort in the future.Best regards,Beitou Sweetme Hotspring Resort Service Team
Wenwu
Standard Twin Beds Room
Stayed in Oct 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Hotel is old but well maintained. Strategically located next to Bei Tou park and 5 min walk from the mrt. The highlight of the stay is definitely the 24 hour hot spring in the room. Breakfast is ok, but the variety needs to be improved.
Response from Property: Dear valued guest,Welcome back to Sweetme Hotspring Resort. We sincerely appreciate your continued support and recognition of our efforts to provide you and your family with a comfortable and high-quality experience, which is our highest honor.Your feedback has been shared with the relevant departments for improvement, and we will continue to enhance various details in our dining services. We look forward to the opportunity to serve you again. Thank you!Service Team at Sweetme Hotspring Resort
seanhsl
Deluxe Triple Room
Stayed in Aug 2024
Family
19 review
4.0/5
Very Good
Posted on Sep 3, 2024
We stayed here on the last day before coming back home. Staffs were really nice and friendly. The rooms looked like as we expected from the photos. The rooms need abit of renovation. Alot of stuffs are abit old. Some switches are broken. We still had a very good time with the hot spring bath.
Response from Property: Dear valued guest,Thank you for your support and care for Sweetme Hot Springs. Providing the warmest and most attentive service has always been the belief that Sweetme Hot Springs strives for and insists on.The satisfaction of every customer is the fundamental requirement we set for ourselves.We appreciate your thoughtful suggestions that contribute to the continuous improvement of Water Beauty Hot Springs.We look forward to the honor of serving you again.Best regards,Service Team at Sweetme Hot Springs
Purple Cloud
Deluxe Twin Room
Stayed in Jul 2024
Family
6 review
4.0/5
Very Good
Posted on Aug 2, 2024
It’s close to metro station and the service is pretty good. However, with the age of the hotel itself, furniture is old and old-styled. The lighting system isn’t user friendly and it’s not working well. Really need a good renovation to upgrade the hotel.
Response from Property: Dear valued guest,Your feedback is highly valuable to us, and we appreciate you taking the time to share your comments. We are currently evaluating the situation and will strive to make improvements and maintain our standards.We look forward to welcoming you and your family back to Beitou for another relaxing stay at Sweetme Hot Spring Resort.Best regards,Service Team at Sweetme Hot Springs
CYY1111
Deluxe Triple Room
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The photos are exactly what you see in the room. Beds are comfortable and full amenities provided. The public pools are clean. Good breakfast spread. Had a good time there.
Response from Property: Dear valued guest,Thank you for sharing your accommodation experience with us and giving us a high rating and affirmation.We look forward to continuing to bring relaxing, comfortable, and enjoyable moments to our guests in the future.You and your family are always welcome to come back for a vacation. Thank you.Best regards,Service Team, Sweetme Hotspring Resort
Valin
Standard Double Room
Stayed in Sep 2024
Solo travellers
3 review
4.5/5
Great
Posted on Oct 10, 2024
Great location and good room
Response from Property: Dear valued guest,Thank you very much for taking the time to share your wonderful experience at Sweetme Hotspring Resort. It is our honor to be a part of your joyful memories during your journey. We appreciate your satisfaction and recognition of our facilities and services.We sincerely invite you to return and indulge in the leisurely and pleasant atmosphere of Beitou.Best regards,Service Team at Sweetme Hotspring Resort
Guest User
Standard Double Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 24, 2024
The room was very clean and decently spacious. The design of the bathroom allows you to have a separated shower with wooden floor. A variety of food for breakfast.
Response from Property: Dear valued guest,Welcome to Sweetme Hotspring Resort. We sincerely appreciate your valuable feedback and are delighted to have provided you with a comfortable and relaxing hot spring experience.We are honored by your kind words and acknowledgment of our hotel service team. Your encouragement and support are the driving forces behind our continuous efforts to enhance the quality of our service. We look forward to offering you a home-away-from-home experience and eagerly anticipate your next visit. Thank you.Best regards,Service Team at Sweetme Hotspring Resort
TerYeo
Deluxe Triple Room
Stayed in May 2024
Family
4 review
4.2/5
Very Good
Posted on May 6, 2024
Room is big with a private hot spring bath in the toilet. Can feel that the hotel is dated, and some mold can be spotted. However, room is quite clean. Service is good but can be further improved.
Response from Property: Dear valued guest,Thank you very much for your visit and for providing valuable feedback, which allows us room for improvement. We regret any discomfort you may have experienced. The issue has been escalated to the relevant department heads for review,and we will strive to address and improve operational processes and details as soon as possible. Thank you once again for your input.We look forward to the opportunity to welcome you back to Beitou Sweetme Hotspring Resort in the future.Best regards,Beitou Sweetme Hotspring Resort Service Team
Winfred Wong YX
Deluxe Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 1, 2024
The hotel was clean and neat. The staff is friendly. They even provide service to place luggage if you reach earlier and u need to walk around after check out. My room was provided with a private tub with hot spring water. The room is big and cozy for couples and all basic amenities provided with no worry. I will come back again if I visit here again. It is a wow stay here.
Response from Property: Dear valued guest,Welcome to Sweetme Hotspring Resort. We sincerely appreciate your valuable feedback and are delighted to have provided you with a comfortable and relaxing hot spring experience.We are honored by your kind words and acknowledgment of our hotel service team. Your encouragement and support are the driving forces behind our continuous efforts to enhance the quality of our service. We look forward to offering you a home-away-from-home experience and eagerly anticipate your next visit. Thank you.Best regards,Service Team at Sweetme Hotspring Resort
d.ong
Deluxe Triple Room
Stayed in Apr 2024
Family
23 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Just right outside xinbeitou station,within 3min walk,carrefour, watsin, starbucks, mcdonald all located same row and soooo convenient, room is spacious, love the private onsen and public onsen as well. Overall a very relax trip to Sweetme hotel, will definitely return
Response from Property: Dear valued guest,Thank you for providing us with your rating and feedback. We are delighted to hear that you were satisfied with the comfort of the room and the service.We sincerely welcome and look forward to having you and your family visit again to share leisurely moments at our establishment.Best regards,Service Team at Sweetme Hot Springs
HappyA
Deluxe Triple Room
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 23, 2024
Super good location. 3 mins walk from the train station. Opposite Beitou Park, 5mins walk to Thermal Valley and Beitou hotspring museum. Carrefour supermarket and plenty of restaurants just beside it. Room is clean, free snacks and chinese tea provided. Hotspring inside the room is perfect, can enjoy anytime.
Response from Property: Dear valued guest,Welcome to Sweetme Hotspring Resort. We sincerely appreciate your valuable feedback and are delighted to have provided you with a comfortable and relaxing hot spring experience.We are honored by your kind words and acknowledgment of our hotel service team. Your encouragement and support are the driving forces behind our continuous efforts to enhance the quality of our service. We look forward to offering you a home-away-from-home experience and eagerly anticipate your next visit. Thank you.Best regards,Service Team at Sweetme Hotspring Resort
Gogogochun
Standard Double Room
Stayed in Jul 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Nice and may come again Very close to the train station and so many sightseeing spots next to the hotel
Response from Property: Dear valued guest,Welcome to Sweetme Hotspring Resort. Thank you very much for your positive feedback and encouragement.We look forward to the privilege of serving you again in the future.Wishing you a wonderful and pleasant day!Best regards,Service Team at Sweetme Hotspring Resort
Rccw
Standard Double Room
Stayed in Sep 2024
Solo travellers
10 review
4.0/5
Very Good
Posted on Oct 4, 2024
good location, air conditioning a bit not cold. easy access to train station
Response from Property: Dear valued guest,Thank you very much for your visit and for providing valuable feedback, which allows us room for improvement. We regret any discomfort you may have experienced. The issue has been escalated to the relevant department heads for review,and we will strive to address and improve operational processes and details as soon as possible. Thank you once again for your input.We look forward to the opportunity to welcome you back to Beitou Sweetme Hotspring Resort in the future.Best regards,Beitou Sweetme Hotspring Resort Service Team