Chaiin Hotel - Dongmen

Chaiin Hotel - Dongmen Reviews

Chaiin Hotel - Dongmen

163 Section 2 of Xinyi Road (Xinyi Lu Er Duan), Zhongzheng District, Taipei, Taiwan 100, ChinaView hotel details
Chaiin Hotel - Dongmen
Chaiin Hotel - DongmenChaiin Hotel - DongmenChaiin Hotel - Dongmen
Check available rooms for your travel dates
We Price Match

Guest Reviews of Chaiin Hotel - Dongmen

8.9/10
Very good
280 reviews
Verified reviews
Location9.5
Amenities8.2
Service8.9
Cleanliness8.9
Filter by:
Sort by:
All reviews(280)
Positive reviews(266)
Reviews with photos/video(60)
Convenient location(46)
Easy to get around(44)
Close to metro(20)
Delicious breakfast(18)
Small room size(16)
Friendly front desk staff(8)
Perfect for business trips(6)
Stayed multiple times(4)
Negative reviews(14)
Anonymous User
Superior Double Room
Stayed in Aug 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Oct 2, 2026
A good size for a solo traveller, right above the train station and many YouBike rental spots. Staff are available at all times. And one plus point, there’s a laundry room. Two small issues: the light in the bathroom can’t be turned off, and the wifi is quite poor if you want to do conference calls.
Response from Property: Dear guest,we appreciate your review of Chaiin Team, which helps us improve and get better. Chaiin team always strive our best to deliver the best service. We hope you relax and enjoy during the stay. Wish your next journey can come the sooner the better! _Chaiin Management
Oscar Choong
Standard Double Room (No Window)
Stayed in Jun 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jul 10, 2026
The hotel's location is excellent, right next to Dongmen MRT station, making transportation incredibly convenient! Yongkang Street is just across the road, with plenty of delicious food and unique shops within easy walking distance. The room was spotlessly clean, and the overall stay was very comfortable. The staff were all very friendly and provided excellent service, which made me feel very welcome. I highly recommend this hotel to anyone planning a trip to Taipei; I'm sure you'll have a pleasant stay!
Original textTranslated by Google
Response from Property: "親愛的貴賓您好,謝謝您選擇謙商旅作為您在台北的家,好開心收到您的評論!謙團隊一直都用心且真心對待旅客,希望給您們美好的住宿體驗。您的鼓勵對我們來說都是好大好大的養分!謙團隊會一直在這溫暖守候,等待我們下一次的相遇:D 下次見~ _謙商旅 櫃台經理"
R2786X
Superior Double Room
Stayed in Jun 2026
Solo traveller
13 reviews
2.5/10
Posted on Jul 15, 2026
location is near train station exit and yongkang street, that's the only good point. but in terms of overall location convenience, I found staying around taipei main station to be more convenient. there is no lobby, it is just a small reception desk, so there is no place for you to sit and rest before checkin or after checkout. room itself is abit small, overall in room facilities just seem really old. the toilet is frosted glass and semi transparent and in full view from the bed. so it is very awkward if you are staying with someone else. thankfully I was alone. housekeeping is only at fixed timing 3-5pm, not very convenient if your schedule doesn't match their housekeeping hours. the biggest problem for me was cleanliness. cleanliness was poor standard. there was a notice in the toilet which says not to flush the tissue. and on the day of checkin, the bin in the toilet was not emptied! the toilet rubbish from the previous guest was still there, you can imagine how gross it was. the kettle was dirty, and there was some kind of flying insect or mosquito in the room. the carpets also did not seem to be very clean. I had fully lost confidence in the cleanliness of the hotel if they can forget to empty the bin in the toilet, and together with all the other cleanliness issues. all front desk could say was thanks for feedback and sorry for the inconvenience. they offered to ask housekeeping to clean it again but I had lost all confidence in their housekeeping and cleanliness standards. front desk refused a refund of the remaining nights citing the cancellation policy, I checked out anyway after just one night and had 3 unused nights left. I couldn't continue to stay in a hotel with such poor cleanliness standards, which to me is the basic requirement of any hotel.
Anonymous User
Standard Double Room (No Window)
Stayed in Apr 2026
Family
20 reviews
10/10
Outstanding
Posted on May 21, 2026
Excellent location just located at dongmen mrt exit 8 with lift. Behind the hotel is a lively local morning market with plenty of food choices. Room size is rather small but guess that is the norm in taipei city centre.
Response from Property: Dear guest~ thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. It only takes you 30 seconds for you to come to Chaiin Hotel from the MRT station. How convenient is it, right? Chaiin Team feels honored to serve you this time. We will keep those memories into our hearts and look forward to your next trip. _Chaiin Management
KAMSAOFAN
Standard Twin Room (No Window)
Stayed in Apr 2026
Travelling with friends
11 reviews
9.5/10
Amazing
Posted on May 18, 2026
The location is excellent! The hotel is right above MRT Exit 8, which has an elevator, so no worries about luggage. Dongmen Market is just behind the hotel and it's bustling in the mornings.
Original textTranslated by Google
Response from Property: Dear valued guest, it was a pleasure to share your journey with Qian Dongmen. Thank you for choosing Qian Business Hotel as your home in Taipei. Qian's location is right next to the Dongmen shopping district and only 30 seconds from the MRT station – super convenient! The Qian team is dedicated and sincere in our service, and we hope to provide you with a wonderful and comfortable stay. ^^ When will you come again? We look forward to seeing you! _Qian Business Hotel Counter Manager_
Guest User
Superior Double Room
Stayed in Mar 2026
Couple
2 reviews
8.0/10
Very good
Posted on Apr 19, 2026
The hotel's location is superb, right next to Exit 8 of Dongmen Station, and very close to Yongkang Street. It's also super convenient for Ding Tai Fung, so much so that you can easily pop back to the hotel for a rest in the middle of your day and then head back out! The breakfast was also very thoughtful, with lots of vegetarian options, which was much appreciated. The ingredients were fresh too! On the downside, the ventilation and lighting in both the room and bathroom were not great. The bathroom's glass door doesn't go all the way to the top, which raises some minor privacy/hygiene concerns. Also, the air conditioning vent in the room blows directly onto the head of the bed.
Original textTranslated by Google
Response from Property: 親愛的貴賓您好,真高興收到您的評論~~謝謝給我們一個服務您的機會,謙夥伴們在環境、服務或是早餐,每個細節都希望能讓您們感受到賓至如歸的享受,您一定也有感受到我們的用心吧:)謙商旅會持續吸取養分,提供更好的品質給每位旅客,我們會一直在這裡等待您的到來~!_謙商旅 櫃台經理
O.Pm
Executive Twin Room
Stayed in Feb 2026
Travelling with friends
6 reviews
8.5/10
Very good
Posted on Mar 16, 2026
Super basic but did the job as it s right next to Dongmen station exit 8 (post office). The location is impeccable and service was basic. But we were happy with breakfast options that they offered. Kitchen staffs were so lovely also so thump up for them!
Response from Property: Hey there! Thank you for leaving us this fabulous comment :) Chaiin Hotel is always trying our best to be thoughtful to every precious guest. Our main goal is to provide the best accommodation experience for you. We're so glad that the breakfast we served to fit your appetite. We hope you had a good time in Chaiin Hotel and look forward to seeing you soon. _Chaiin Management
Guest User
Executive Twin Room
Stayed in Aug 2026
Family
6 reviews
9.5/10
Amazing
Posted on Sep 20, 2026
Excellent location, right next to Dongmen MRT station, restaurants and parks nearby. Very clean hotel, friendly and welcoming staff, very comfortable bed mattress, overall great experience. Rooms were a bit on the smaller side but not a big issue. Would be good to have a chest of drawers included on the room.
Response from Property: 親愛的貴賓您好~謝謝您不吝於留下評論給我們,謙商旅一直致力於讓旅客感受到家的感覺,能夠得到您的鼓勵對我們是莫大的榮幸:D希望您有在謙商旅好好地放鬆,為隔天的旅行補充活力!您的建議我們都收到了,謙團隊會持續審視自己不足加以改進,並會持續為旅客打造美好的住宿環境,讓旅客們留下滿滿的回憶~期待未來您再訪台北時,能再次為您服務。_謙商旅 櫃台經理
Rdw Wbw
Standard Twin Room (No Window)
Stayed in Dec 2025
Family
5 reviews
10/10
Outstanding
Posted on Jan 27, 2026
Great location, very close to Dongmen MRT. Laundry service is good, especially the dryer and also cheap.
Response from Property: Dear guest, staying in Chaiin hotel you could escape from the hustle and bustle of life. Thank you for your high recommendation! We're really excited about getting this:p Chaiin team always do our best to serve our lovely customers sincerely and warmly. Hope you're satisfied with our hotel and had a great time in Taiwan! _Chaiin Management
Morilaw
Standard Twin Room (No Window)
Stayed in Aug 2026
Solo traveller
4 reviews
8.5/10
Very good
Posted on Sep 15, 2026
Hotel just next to metro station very convenient hotel room is very clean nd tidy
Response from Property: 您好!很高興您選擇謙東門做為旅途的休憩處,謙東門坐落於十分方便的東門站,距離捷運站只需步行一分鐘!感謝您不吝於為我們留下評論,希望您在入住期間有很美好的體驗,期待下次與您再相見!_謙商旅 櫃台經理
Christinaxu
Economy Single Room (No Window)
Stayed in Jun 2026
Solo traveller
11 reviews
9.5/10
Amazing
Posted on Jul 11, 2026
To be frank, this hotel felt more like a hostel at first, but the amenities were way better than expected. I had a pleasant three-night stay. The room was clean, and the location is incredibly convenient, right next to Dongmen MRT Station with plenty of great restaurants nearby. I would definitely stay here again on a future trip to Taipei. The only downside is that the walls are quite thin, so you can easily hear noise from the hallway. If you’re a light sleeper, that's definitely something to keep in mind.
Response from Property: Dear guest, it's our pleasure to have your lovely feedback. Chaiin Team strives to provide the best service in every detail when it comes to hosting our guests. Let's have fun together next time you come back to Dongmen:p Chaiin Hotel will be here waiting while keeping bettering ourselves for providing better accommodation experiences! See ya~ _Chaiin Management
Hongliru
Superior Double Room
Stayed in Nov 2025
Business traveller
7 reviews
9.5/10
Amazing
Posted on Dec 8, 2025
The location is incredibly convenient, right behind Dongmen Market, which offers a ton of snacks. The room was clean and odor-free, and the staff were really friendly. The breakfast selection was diverse, including ********* egg pancakes, turnip cake, and ********* milk tea.
Original textTranslated by Google
Response from Property: Dear guest~ thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. It only takes you 30 seconds for you to come to Chaiin Hotel from the MRT station. How convenient is it, right? Chaiin Team feels honored to serve you this time. We will keep those memories into our hearts and look forward to your next trip. _Chaiin Management
Guest User
Deluxe Triple Room
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 4, 2026
The location is superb. Just next to the dongmen station which make us feel so so lucky to choose this hotel after a day of walking and shopping
Response from Property: Greetings! Chaiin Hotel is the destination of your journey and only 1 min from MRT Dongmen Station. With a superb location, spectacular service, and fantastic facilities, you could have wonderful and dazzling accommodation experiences:p We'd like to know when you will travel to Taipei and have fun with us. See you soon. _Chaiin Management
Guest User
Economy Single Room (No Window)
Stayed in Feb 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Mar 16, 2026
Convenient place worth staying at.
Original textTranslated by Google
Response from Property: Dear guest, thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip. _Chaiin Management
Guest User
Superior Double Room
Stayed in Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 17, 2026
Central location with friendly staff. The room is a decent size, people can leave the bed from both sides easily.
Response from Property: Dear guest~ thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. It only takes you 30 seconds for you to come to Chaiin Hotel from the MRT station. How convenient is it, right? Chaiin Team feels honored to serve you this time. We will keep those memories into our hearts and look forward to your next trip. _Chaiin Management