Westgate Hotel

Westgate Hotel Reviews

Westgate Hotel

150 Zhonghua Road Section 1 (Zhonghua Lu Yi Duan), Wanhua District, Wanhua District, Taipei, Taiwan, ChinaView hotel details
Westgate Hotel
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Guest Reviews of Westgate Hotel

9.4/10
Amazing
493 review
Verified reviews
Location9.8
Amenities8.9
Service9.6
Cleanliness9.4
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All reviews(493)
Positive reviews(483)
Reviews with photos/video(130)
Easy to get around(57)
Tasty food(24)
Close to metro(23)
Comfortable bed(17)
Friendly front desk staff(16)
Stayed multiple times(11)
Strange smell in room(10)
Has rooms for families(6)
Negative reviews(10)
Eileen Heng Pin See
Deluxe Room
Stayed in Jan 2026
Solo traveller
1 review
9.5/10
Amazing
Posted on Feb 17, 2026
Very clean and convenient hotel. Although the room is not very big but is cozy. Near metro, food and attractions. Would definitely come back again. Given complimentary mineral water, snack and soft drinks. Business centre with free coffee too. However, shld have at least toothbrush given.
Response from Property: Dear Valued Guest,Thank you for your kind and thoughtful review. We are delighted to know that you found our hotel clean, convenient, and cozy, and that our location near the metro, dining spots, and attractions made your stay enjoyable.It is also a pleasure to hear that you appreciated the complimentary mineral water, snacks, soft drinks, and the business center with free coffee.Regarding the toothbrush, please kindly note that in accordance with environmental regulations, disposable amenities are available upon request at the front desk. We apologize for any inconvenience caused.We truly appreciate your support and look forward to welcoming you back again.Warm regards,WESTGATE Hotel 永安棧
Guest User
Premier Double Room
Stayed in Jan 2026
Family
1 review
10/10
Outstanding
Posted on Feb 7, 2026
Location was perfect. Conviniently located in the middle of ximending, just infront of bus stop and train station. All their staffs were really friendly. Breakfast was good too! The King size bed was massive, water pressure good. WiFi strong! Will definitely be back!
Response from Property: Dear Valued Guest,Thank you very much for sharing your fantastic review with us. We are delighted to know that you enjoyed our perfect location in the heart of Ximending, with convenient access to the bus stop and MRT station.It is wonderful to hear that our friendly team, breakfast selection, spacious king-size bed, strong water pressure, and reliable WiFi all contributed to a comfortable and enjoyable stay. Your kind words truly motivate our staff to continue delivering excellent service.We sincerely appreciate your support and look forward to welcoming you back to WESTGATE Hotel on your next visit to Taipei.Warm regards,WESTGATE Hotel 永安棧
Guest User
Deluxe Room
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 18, 2026
Book a Deluxe Room and had a wonderful and pleasant 5nights stay at the hotel. Welcome by the hotel staff at the entrance. Check in is seamless and clear instructions from the front desk. We were served by Debbie, had asked her for info to get a local food origin from Yilan and she assisted to search the address for us to get it in Taipei. When the goods arrived at the hotel, they allowed us to store it in their freezer till the day we checked out. Every morning we were greeted by the staff at the entrance door. This makes our day. Breakfast is okays and there is washing machine/dryer to do your laundry except that it only has one, so you gotta go down early before other guests uses it. Cleanliness in the room is excellence and they clean the room everyday. I love the mobile stand in the toilet! We even have some clothes for the housekeeper to send for recycling. Not to mention the Location, its just a 1- 2mins walk from xmd station exit 6. I will definitely stay Westgate again if I travel to Taipei. Great Staffs, great housekeeping and great stay.
6/7
Guest User
Deluxe Room
Stayed in Dec 2025
Solo traveller
20 review
8.5/10
Very good
Posted on Jan 9, 2026
Old hotel but very well maintained in a great location. Rooms are small for the price though.
Response from Property: Dear Guest:Thank you for sharing your feedback with us.We’re glad to hear that you appreciated our great location and the efforts we put into maintaining the hotel. We also understand your comment regarding the room size and truly value your honest input, as it helps us continue to improve.We hope to have the opportunity to welcome you again and provide you with an even better stay next time.Best regards.WESTGATE Hotel 永安棧
Timtam & Teenie demama
Grand Twin Suite
Stayed in Nov 2025
Family
54 review
9.0/10
Great
Posted on Dec 19, 2025
The location was the best part, but I was a bit disappointed with the limited breakfast options. The dining area was a bit small in the morning, but there are plenty of places to eat outside. The service was excellent, and the drinks in the fridge were all complimentary.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your valuable feedback on your stay. We are delighted to learn that you were satisfied with the hotel's location and overall service, and we are happy that you enjoyed the services we provided, which made your stay convenient and pleasant. We also appreciate your candid comments on the breakfast options and restaurant space. We understand your feedback and have forwarded it to the food and beverage team for future adjustments and improvements. As you mentioned, there are indeed many dining options around the hotel, and we hope to offer our guests a variety of dining experiences. Thank you again for your support and suggestions, and we sincerely look forward to serving you again in the future. WESTGATE Hotel
Anonymous User
Premier Twin Room
Stayed in Oct 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Nov 28, 2025
Strategic location, being a few minutes away from Ximen station. Warm hospitality from hotel team. Room is clean and cozy. Gym is small with only 3 machines and weights but good enough for 1 to 3 people at a time.
Response from Property: Deat Guest:Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location, warm hospitality, and clean, cozy rooms.We appreciate your feedback regarding the gym facilities, and we will keep your comments in mind as we continue to improve our guest experience.It was our pleasure to have you with us, and we look forward to welcoming you back to WESTGATE Hotel on your next visit to Taipei.Best regards.WESTGATE Hotle 永安棧
msm_
Executive Suite
Stayed in Oct 2025
Solo traveller
18 review
10/10
Outstanding
Posted on Nov 25, 2025
Had a great time staying there, conveniently located. There’s a stationary shop just beside, you can purchase food warmer bags if you are keen to take home your ah zhong mee sua.
Response from Property: Dear guest,Thank you very much for sharing your feedback with us.We are delighted to hear that you enjoyed your stay and found our location convenient. We truly appreciate your kind words about our quick response and clarification, and we are glad that the complimentary room upgrade made your stay even more pleasant. It's also wonderful to know that you liked the complimentary items in the mini bar and welcome basket.Thank you again for choosing WESTGATE Hotel. We hope to have the pleasure of welcoming you back on your next visit to Taipei.Best regards.WESTGATE Hotel 永安棧
Anonymous User
Cozy Room Without Window
Stayed in Sep 2025
Couple
30 review
10/10
Outstanding
Posted on Nov 3, 2025
This is the best hotel we have stayed in Ximending all these years. Location is so strategic with Ximending right below easy access via MRT exit 6. Staff were exceptionally friendly and helpful. Free mini bar and snacks given. Room is modern and clean. Breakfast was good.
Response from Property: 親愛的貴賓您好:感謝您入住永安棧並留下滿分評論。我們很開心您滿意這次的住宿, 也很感謝您對於我們服務人員的熱情及早餐餐點感到滿意。我們期待能很快地再次見到您。祝您 順心WESTGATE Hotel 永安棧
Onlyhuman
Cozy Room Without Window
Stayed in Sep 2025
Couple
6 review
10/10
Outstanding
Posted on Nov 3, 2025
Very great location! Breakfast is fantastic, plenty of foods. Beef stew was so good. Only downside is when it time to check out, the light was turned off automatically so i cannot find anything in the room🤣
Response from Property: Dear Guest,Thank you for sharing your wonderful feedback! We’re glad to know you enjoyed our convenient location and breakfast selection — especially the beef stew! We apologize for the lights turning off during your checkout and will review this to improve our guest experience. We truly appreciate your understanding and look forward to welcoming you back to WESTGATE Hotel soon.Warm regards,WESTGATE Hotel 永安棧
Anonymous User
Deluxe Room
Stayed in Oct 2025
Family
4 review
9.0/10
Great
Posted on Dec 14, 2025
Very good location. Near metro and shopping. Lots of food and fun.
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re delighted to hear that you enjoyed our very good location, with easy access to the metro, shopping, and plenty of food and entertainment nearby. It’s wonderful to know you had a fun and convenient stay with us.We look forward to welcoming you back again in the future.WESTGATE Hotel
Anonymous User
Premier Twin Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 24, 2025
Great hospitality and location I also like the included breakfast with variety of food in a cosy environment
Response from Property: 親愛的貴賓您好:感謝您選擇入住永安棧, 更感謝您給予我們滿分評價。謝謝您對我們的肯定, 我們一定會持續努力並期待能很快地再次見到您。祝您 順心WESTGATE Hotel 永安棧
Verlao
Premier Double Room
Stayed in Aug 2025
Solo traveller
18 review
9.5/10
Amazing
Posted on Sep 16, 2025
Awesome location, literally at Ximending. Room was clean and space size was alright. Staff was super friendly. The only thing that was rather disappointing is the breakfast spread, though great but has little variety.
Response from Property: Dear Mr.Verlao:Thank you for your wonderful feedback. We’re so happy to know you enjoyed your stay. We look forward to welcoming you back for another great stay in the future. Warm regards, WESTGATE Hotel 永安棧
Guest User
Deluxe Room
Stayed in Aug 2025
Family
8 review
10/10
Outstanding
Posted on Sep 10, 2025
I am so surprised that the hotel provided a birthday cake for my early birthday. Thanks! While the hotel is near station, and the room is clean!
Response from Property: Dear Guest:Thank you for sharing your kind review. We’re delighted to hear that you enjoyed the birthday surprise and that our location and clean rooms added to your experience. It was our pleasure to celebrate this special occasion with you, and we hope to welcome you back again soon for another memorable stay.Warm regards,WESTGATE Hotel 永安棧
Guest User
Deluxe Room
Stayed in Jan 2026
Couple
3 review
10/10
Outstanding
Posted on Feb 26, 2026
Employees provided an excellent service and the hotel location is perfect. We really enjoyed our stay.
Response from Property: Dear Valued Guest,Thank you for your kind words. We’re delighted to hear that you enjoyed our excellent service and perfect location.It truly means a lot to us that you had a pleasant stay, and we look forward to welcoming you back again in the future.Warm regards,WESTGATE Hotel 永安棧
Guest User
Premier Twin Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Nov 3, 2025
The hotel was great overall – clean, good service, and a fantastic location. The surrounding amenities were also quite good. It was a pleasant experience, and I'd definitely stay here again if I have the chance. My only minor gripe is that the windows were a bit small.
Original textTranslated by Google
Response from Property: Dear valued guest, thank you for staying at WESTGATE Hotel and leaving a perfect review. We are also very grateful for your positive feedback on our cleanliness and service. We look forward to seeing you again soon. Best wishes to you, WESTGATE Hotel.