Cloud Hotel Arena

Cloud Hotel Arena Reviews

Cloud Hotel Arena

13F., No. 197, Sec. 4, Zhongxiao E. Rd, Da'an District, Taipei, Taiwan, 106, ChinaView hotel details
Cloud Hotel Arena
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Guest Reviews of Cloud Hotel Arena

8.9/10
Very good
274 review
Verified reviews
Location9.5
Amenities8.0
Service9.1
Cleanliness8.9
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All reviews(274)
Positive reviews(262)
Reviews with photos/video(58)
Easy to get around(43)
Close to metro(20)
Average sound insulation(19)
Convenient for shopping(15)
Nice bathtub(11)
Friendly front desk staff(7)
Many dining options(4)
Would stay again(3)
Negative reviews(12)
Guest User
Standard Room-No Window
Stayed in Oct 2025
Solo traveller
14 review
9.0/10
Great
Posted on Nov 19, 2025
This hotel is super conveniently located right by Exit 2 of Zhongxiao Dunhua MRT Station. The room isn't huge, but it's perfectly fine for two people on a short trip. It's incredibly quiet at night, and the bedding is very comfortable.
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Response from Property: Thank you for your positive review. We look forward to your next visit!
HerKho
Business Room With City View
Stayed in Sep 2025
Couple
4 review
8.0/10
Very good
Posted on Oct 21, 2025
Great location. However, room smells a bit mossy and many dust especially under the floor and window area. Comfortable, but sometimes upper floor may give a little noise. Overall is a great place to stay, with simple breakfast yet delicious food and beverages. Not to mention that staff very helpful and friendly, ease to communicate as well.
Response from Property: Thank you for your comment, we will actively improve it and look forward to your next visit.
Guest User
Business Room With City View
Stayed in Jul 2025
Travelling with friends
14 review
7.5/10
Posted on Aug 31, 2025
The location is very convenient which is just a min away from the MRT exit. The hotel staff is very helpful and friendly. The cleaniess inside the room is fair. Overall the experience was pleasure.
Response from Property: Thank you for your compliment and we look forward to your next visit.
IKO IN
Standard Room-No Window
Stayed in Sep 2025
Business traveller
14 review
10/10
Outstanding
Posted on Jan 14, 2026
Best location ever! 100m to station! Very happening !
Response from Property: Thank you for your positive review. We look forward to serving you again next time.
Guest User
Standard Room-No Window
Stayed in Dec 2025
Booked for others
7 review
8.5/10
Very good
Posted on Jan 18, 2026
Room was small but was good enough. They provide breakfast which was just ok. Location was great as it is near MRT station exit.
Response from Property: Thank you for your review. We look forward to your next visit.
Guest User
Deluxe Triple Room
Stayed in Nov 2025
Family
2 review
5.5/10
Posted on Dec 15, 2025
very complicated place situated on lvl 13 of the building but didnt know the other floors of the buildings are ktvs and night clubs located right outside zhongxiao dunhua mrt station so its convenient dont go if u are a girl travelling solo
Response from Property: Thank you for your comment. Although the flow of people is quite diverse, please don't worry about safety. The building is equipped with a 24-hour security system and a timely police-community communication system. I have worked here for four years and everything has been very safe.
Guest User
Standard Room-No Window
Stayed in Nov 2025
Couple
6 review
9.5/10
Amazing
Posted on Dec 15, 2025
Everything was good. It's good to notice that there is a smell of humidity in the common areas, but there were fans that helped in the situation.
Response from Property: 感謝您的讚賞,我們會持續努力,期待您下次光臨。
Guest User
Business Room With City View
Stayed in Nov 2025
Solo traveller
9 review
7.0/10
Posted on Dec 10, 2025
The hotel was hard to find as there was no sign outside, and breakfast was too simple. However, the transportation was very convenient.
Original textTranslated by Google
Response from Property: Hello, there are advertising light boxes on the first floor of the building. However, due to the presence of other shops in the building, we cannot maximize the size of the signs. We apologize for this.
Anonymous User
Deluxe Triple Room
Stayed in Apr 2025
Family
5 review
8.5/10
Very good
Posted on May 17, 2025
The MRT is just right outside the hotel. Super convenient for moving around. Room a bit small though for a queen and a single bed. Window cannot be opened but the customer service personnel is very helpful in setting up the dehumidifier.
Response from Property: Thank you very much for your review, looking forward to your next visit~
Anonymous User
Business Room With City View
Stayed in Sep 2025
Travelling with friends
15 review
9.5/10
Amazing
Posted on Nov 9, 2025
The location is incredibly convenient, just a 30-second walk from Exit 2 of the subway station! The subway station also has an underground shopping street and an Eslite bookstore (though it's a bit small). Downstairs, there's a Starbucks and a 24-hour Watsons where you can get an immediate tax refund, perfect for a last-minute shopping spree before heading home! For the price, I was quite satisfied. However, when I was heading to the airport at 4 AM, I was startled by the crowd downstairs – it seems there's a club or similar venue in the same building. If that bothers you, you might want to reconsider this place.
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Response from Property: Thank you so much for your review! We look forward to your next visit!
Kesler Wong
Standard Room-No Window
Stayed in Sep 2025
Couple
4 review
7.0/10
Posted on Oct 27, 2025
The location was superb, only about 2 mins walk to the nearest MRT station. The breakfast option was average, nothing special. The facilities and cleanliness are also average only. Need to take lift to level 12, and you might have to share the lift with people going up to the gym or people going to the night bar or club 😬
Response from Property: Thank you for your feedback. We cannot interfere with the flow of people in the elevator, but the security staff will do their utmost to maintain the safety of every customer in the building. We look forward to seeing you next time.
lifezrockin
Deluxe Family Room
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 14, 2025
Excellent hotel. Its on 13th floor of ton ling plaza. Awesome location, right above Bannan line Zhongxiao dinhua mrt. The room was super spacious, excellent amenities and services, even witn a super spacious bathroom with bathtub. Breakfast is modest, but just nice to start off the day. Highly recommend this place. Staffs were friendly and so professional and pleasant. 💖
Response from Property: 感謝您的好評,期待您下次到來~
Guest User
Business Room With City View
Stayed in Aug 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Oct 4, 2025
If I ever go to Taiwan again, I'd definitely choose this place. It's right above a subway exit, and the rooms are well-equipped, clean, and odor-free. The service was impeccable. The lovely lady at the front desk even gave me a subway map, which made navigating around so much easier later on. Huge thanks to her!
Original textTranslated by Google
Response from Property: Thank you for your positive review. It's our honor to make you happy, and we look forward to your next visit.
Luyufo
Standard Room-No Window
Stayed in Aug 2025
Business traveller
1 review
10/10
Outstanding
Posted on Sep 16, 2025
Great location, clean room. I'd definitely choose this place again next time. It's right by the main east district entrance, above Zara. You can't beat the value for money in Taiwan!
Original textTranslated by Google
Response from Property: Thank you so much for your appreciation. We look forward to your next visit.
Guest User
Deluxe Triple Room
Stayed in Oct 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Nov 22, 2025
Our stay in Cloud Hotel was amazing. It was clean and comfortable.
Response from Property: Thank you for your support and look forward to your next visit~