84 Reviews
eslite hotel
Songshan Cultural & Creative Park Taipei|0.36km from Puppetry Art Center of Taipei
The second time I stayed at Eslite Travel, because the first experience was very good, but the second time was very bad, the reason was that the service attitude of the counter staff in the morning was really bad. I stayed for three days and two nights twice, and the experience was particularly deep. The reason is that the air-conditioning outlet in the room on the first night has a very small abnormal sound at night, which affects the sleep of my family. The crib may be old, so I will bark when I move it. I start to feel a little delusional and feel that it is not the same hotel. Later, I asked me about the city view ”Executive Package Room” booked on the official website. I just booked it by looking at the official website photos. The original room type photos on the official website are only for reference? Why should I divide the room type? The counter also kept saying that I should see the lower price ”classic room”, but I booked it from the official website instead of the reservation website. It turned out that there were photos and actual doubts. Later, if things could not be solved, I gave up communication. After returning to the room, I took the initiative to call and said that I wanted to change the room. Later, I changed from the city view to the mountain view... I thought I could sleep well the next day. The driveway of the mountain view was so noisy, because the first time I lived in the city view was very quiet... The crib was really not noisy, but the driveway outside was really noisy. This is an experience to spend money. This experience made me understand that Eslite Travel staff is not trained enough, there is a very good attitude, there are also very poor, the quality of the room type is also uneven..., the second stay in a five-star hotel, this time the whole family did not sleep well for two days, really sad and disappointed.
Outstanding
2397 Reviews