Anonymous User
August 18, 2021
I have stayed at your hotel many times in the past, and the impression is pretty good, but this admission has refreshed my understanding of your hotel. I booked 2 rooms on the same floor, one of which is sanitary and checked in early, but I saw that the other room was sanitary at 12 o'clock at noon. I asked the lady at the front desk for a room at 1:30. The lady at the front desk said It must be after 2:30 and proudly said that if you don't want to live, don't live. I don’t understand the system and procedures of your hotel. Why are the rooms not allowed to be checked in after the rooms have been cleaned up? Later, I heard from nearby residents that due to the epidemic situation and summer vacation, your hotel's business was overwhelming, so the service was getting worse. I have stayed in countless hotels in several decades. It is the first time I have been told by the lady at the front desk that if I don’t want to live, I don’t want to live. Your hotel is really well managed. Finally, let me talk about the feeling of staying in your hotel. There is no service at all. The rooms are average and sanitary. The quilt has a sour smell, the tissue box is dusty, and the toilet is stained... There are a lot of hotels to choose from, anyway, I will not stay here again!
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