Moonsset INN Taitung-Tiehua Xiutai Branch

Helpful staff, central location , hotel looks good

Room is clean, comfortable and spacious, considered big in Taiwan standard. Staff service can be better!

The hotel is overall okay — suitable if you’re mainly looking for a place to sleep rather than to spend much time in. The staff have very limited English skills, so communication can be a bit difficult. Use Google Translate ;) We were upgraded from a double to a quadruple room, which was kind but resulted in less space to move around as most of the room was taken up by beds. The bathroom was clean and featured a modern Japanese-style toilet. The shower was pleasant, with an adjustable showerhead for different water streams. The ceilings are low. Wi-Fi was quite slow, making it difficult to stream a movie in the evening. The telephone in the room, which we didn’t use, was visibly dirty and could use a deep clean. Breakfast offered a wide variety of options, including many vegetarian-friendly dishes, which we appreciated. However, most of the food — including the eggs — was served cold. Note that not the entire building belongs to the hotel; the third floor appears to be residential, so you may see some locals passing through. We stayed on the fifth floor — some street noise was noticeable, but we still slept well. The hotel feels relatively new, with fresh mattresses and feather pillows, which were comfortable. Most of the other guests seemed to be domestic Chinese tourists. Given the above mentioned points I would recommend to rather stay at Norden Ruder Branch 2 across the street, where you also get a more international flair.

Super stop !