No.316 Zhengqi Road, Taitung City, Taitung, Taiwan 950, ChinaView hotel details
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Guest Reviews of Sheraton Taitung Hotel
9.2/10
Great
520 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities8.8
Service9.2
Cleanliness9.3
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All reviews(520)
Positive reviews(510)
Reviews with photos/video(158)
Delicious breakfast(157)
Parking difficult(40)
Clean pool(28)
Great swimming pool(28)
Delicious buffet(15)
Located in the city centre(14)
Offers pick-up/drop-offs(12)
Has facilities for children(12)
Negative reviews(10)
Wansie928
Elegant Double Room
Stayed in May 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Jul 11, 2026
Probably one of the most beautiful hotel I’ve stayed in Taiwan. The overall environment is pleasant, and the breakfast has a lot of options too. The location is also right in the centre of a local market, the hotel also have free bike rental service.
Guest User
Deluxe Family Room
Stayed in Jul 2026
Couple
5 reviews
10/10
Outstanding
Posted on Aug 14, 2026
Hotel is really nice. Modern clean and in a central location. The room was ok but for one fault, there was no separation between the bathroom and the room. Everything else was superb! Highly recommend this hotel.
Anonymous User
Executive Double Room
Stayed in Dec 2025
Couple
10 reviews
7.5/10
Posted on Jan 20, 2026
Pillow too soft. Best if choices are given. The staff service are generally cold. Service has a lot of room for improvement.
StephyIridescent
Executive Mountain View Family Room
Stayed in Dec 2025
Family
7 reviews
10/10
Outstanding
Posted on Jan 27, 2026
Fabulous - great value for the price. Would stay again when we return to Taiwan next time
Guest User
Elegant 2-bed Room
Stayed in Nov 2025
Family
2 reviews
6.5/10
Posted on Dec 8, 2025
Pool was under maintenance during the period of stay. Location though at night market was still a distance away from railway station. Taxi fare abt TWD220. There was hotel shuttle service but no clear instructions on how to book in advance. Info not available on trip.com. Concierge staff did not readily offer the service also. Was told only available to members. Not for 3rd party booking. Am disappointed.
Room was spacious. 2 queen size beds. But toilet and bathroom were small. Head will hit the door if I sit at toilet bowl and lean just a bit forward. The bathroom door hits the rain shower head, so if not notice, and open the door with force may break the glass door.
Yellow lights in the room were very dim. Make ambience cozy and classy but very straining to the eyes.
2 out of 3 laundry machines out of order. Laundry powder did not dispense from vending machine. Hv to change coins at lobby when laundry is at 6th floor.
Overall, not quite up to expectations unfortunately.
Guest User
Elegant Family Room
Stayed in Oct 2025
Family
7 reviews
10/10
Outstanding
Posted on Nov 21, 2025
Sheraton Taitung definitely helped make Taitung more interesting. Love the hot bath area despite not hotspring water.
Fred
Executive 2-bed Room
Stayed in Apr 2026
Couple
10 reviews
8.5/10
Very good
Posted on Jul 25, 2026
Best hotel to choose if you want to stay a few days in Taitung.
The location is perfect. On a few days a week there is a big night market next to the hotel entrance. They have bicycles available to go around.
The staff at the front desk, restaurant and bar are very friendly helpful. We like our stay and strongly recommend this hotel as best place to stay in Taitung.
Guest User
Executive Mountain View Family Room
Stayed in Mar 2026
Business traveller
7 reviews
10/10
Outstanding
Posted on May 23, 2026
Nice room
Anonymous User
Elegant 2-bed Room
Stayed in Mar 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Apr 17, 2026
5 stars international service level, downtown location is convenient for city walk.
Guest User
Elegant Double Room
Stayed in Feb 2026
Couple
4 reviews
10/10
Outstanding
Posted on Mar 25, 2026
Had a very comfortable stay. The soundproofing was excellent, and the breakfast was delicious.
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Guest User
Earl Family Room
Stayed in Jan 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Feb 4, 2026
The hotel has a great location and is well-maintained. The breakfast was delicious, and the room was lovely. It was a wonderful memory in Taitung.
Original textTranslated by Google
Guest User
Deluxe 2-bed Room
Stayed in Nov 2025
Couple
20 reviews
10/10
Outstanding
Posted on Jan 4, 2026
We stayed one night only and missed the night market, but hotel is well located with fruits retailers all away and easily accessible to ferry and train station. Hotel is clean and room size is big, staff services is also kind and helpful. Breakfast is also good with lot of local cuisines available. One of the best choices in local area we reckon.
Eveb
Deluxe Double Room
Stayed in May 2025
Travelling with friends
45 reviews
10/10
Outstanding
Posted on Jun 15, 2025
We were on the 11th floor that provided thrilling rides and views in the elevator. The laundry facility was clean, inexpensive and efficient. There’s an auditorium, very nice for community events. The breakfast buffet is outstanding with many selections of both Asian and Western choices, all of it delicious. The fitness area is very nice and I wish we’d had time to enjoy the spa. The city views were nice and we could almost see the ocean. Robes and slippers were cozy. Would definitely stay again.
Simon Wuuuu
Elegant Double Room
Stayed in Apr 2025
Couple
5 reviews
9.5/10
Amazing
Posted on Jun 7, 2025
The hotel offered free parking which is great but was a bit difficult to find the parking entrance due to the constructions going on around the hotel. Location was nice, in the city center and peaceful nearby. The buffet breakfast was amazing, a variety of choices from western cuisine to local cuisine. The room was clean and neat as well.
Anonymous User
Elegant 2-bed Room
Stayed in Apr 2025
Family
3 reviews
8.5/10
Very good
Posted on May 4, 2025
The new front-desk guy was really kind and supportive. Unlike other female worker or his in-charge manager, he tried all his best to help us solve the problem that we encountered
Room was clean but we got bitten by mosquitos…