Overall, the stay was quite pleasant. The environment and facilities were well-maintained, and the room was very comfortable. Before check-in, the staff called to confirm if I could arrive within the estimated time, but I missed the call.
Since it was my first time using the self-check-in system, it took me a while to figure it out. Although the app interface allowed me to complete the check-in process, it lacked clear instructions or step-by-step guidance, leaving me a bit unsure of what to do next.
Eventually, I managed to complete the check-in independently. However, if a simple pictorial guide could be provided before arrival, or if staff could pay more attention to first-time users at the property, I believe the check-in experience would be much smoother.
Overall, I was satisfied with the accommodation, and I appreciate the staff's assistance.
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