To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(86)
Positive reviews(81)
Reviews with photos/video(16)
Clean and tidy(17)
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Awesome stay(14)
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Classy environment(3)
Large rooms(2)
Negative reviews(5)
Guest User
Standard Theme Room
Stayed in Mar 2026
Family
13 reviews
9.7/10
Amazing
Posted on May 12, 2026
It was pretty good, just the room was a bit dark.
Facilities: After peeling the banana, you'll find a peeled banana 🍌
Cleanliness: We'll know about tomorrow's events the day after tomorrow.
Environment: I can remember it, but I can't recall it 😵
Service: As someone who's been there, I've already been through it.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對鉑斯特各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!房型我們有很多種下次可以體驗下不同風格的。我們真誠期待閣下的再次光臨!祝生活愉快!
Colin 584520
Romantic Theme Room
Stayed in Aug 2025
Business traveller
29 reviews
1.0/10
Posted on Sep 8, 2025
This is the worst hotel I've ever stayed in. ⚠️ The front desk staff had a terrible attitude! They arbitrarily deducted the guest's deposit! The cleaning lady didn't check and said I used a compressed towel! The towel was later discovered and they didn't even apologize! They didn't even call me to verify the room card! I even had to drive to the front desk to clarify and personally refund the wrong deposit! They didn't even apologize and were very tough and shirked responsibility.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review despite your busy schedule. There was a misunderstanding! The front desk lady did try to contact you by phone, but she dialed the wrong number, which resulted in a poor communication. The room items were our fault, and we apologize for the inconvenience. However, we will settle your room bill the following day. Have a nice day!
Danniyi
Themed Parent-child Room
Stayed in Feb 2026
Family
13 reviews
10/10
Outstanding
Posted on Mar 23, 2026
Hygiene: Very clean.
Environment: Very nice!
Service: Very attentive!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and high praise of our hotel. Our management team consistently instills a home-away-from-home service philosophy in our staff, ensuring our guests truly feel at home. We will continue to learn from our experiences and strive for excellence, looking forward to welcoming you back again! We wish you a pleasant stay!
Guest User
Theme Double Room
Stayed in Dec 2025
Other
4 reviews
10/10
Outstanding
Posted on Jan 15, 2026
The room was clean and hygienic, the mattress was comfortable, and breakfast was healthy.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your full five-star review! We will continue to strive for excellence with your encouragement and support, and we are confident that we will do even better! Thank you for your continued support! We look forward to seeing you again!
Guest User
Themed Parent-child Room
Stayed in Jan 2026
Family
10 reviews
10/10
Outstanding
Posted on May 8, 2026
The room is spacious, bright, and comfortable.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Pullman Boutique Theme Hotel. As the saying goes, "A mountain is not famous for its height, but for the immortals dwelling there; water is not sacred for its depth, but for the dragons residing within." We believe that a home is not necessarily large, but filled with love. We hope our heartwarming service will make you fall in love with us. Wishing you a pleasant stay! We look forward to seeing you again!
Guest User
Standard Theme Room
Stayed in Apr 2025
Other
2 reviews
8.5/10
Very good
Posted on May 5, 2025
The soundproofing is so poor that I could clearly hear the sound of the shower in the next room. The walls were moldy and there were a lot of mosquitoes in the room. Anyway, there will be no next time, so I won't go back.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay with us and for your feedback. We sincerely apologize for your unpleasant experience. If you're not satisfied with your room, you can ask the front desk lady to change your room type. We apologize again for your inconvenience and look forward to welcoming you back to experience even better service. We wish you a pleasant stay!
Anonymous User
Theme Double Room
Stayed in Jun 2024
Family
11 reviews
10/10
Outstanding
Posted on Jul 17, 2024
The hotel is pretty good, the quality is impeccable, parking is convenient, and the service is superb. I have to give special praise to the supervisor, Lin, who is very kind and provides excellent service. I really like her breakfast fried noodles. The chef is great, the breakfast tastes great, and there are many varieties. I want to poach both her supervisor and chef, hehe...
Original textTranslated by Google
Response from Property: Dear guests, thank you for your recognition. Satisfaction is only the starting point, not the end. We look forward to your next visit with sincerity, honesty, dedication, and love. I wish you a happy life and a good mood every day! ❥ (^_-)
Anonymous User
Themed Parent-child Room
Stayed in Jan 2024
Family
17 reviews
8.0/10
Very good
Posted on Feb 14, 2024
Let's discuss the pros and cons separately.
Pros: 1. The room layout is unique. 2. Free parking is available. 3. While the air conditioning wasn't very effective, the bedroom was still quite warm. 4. The front desk staff was very friendly. I requested a quiet room, which was granted. The room was quite quiet. The hallway's soundproofing was poor, but fortunately, it was Chinese New Year, so there weren't many people there, so it wasn't a big issue.
Cons: 1. The bathroom is quite large, but the air conditioning can't keep it warm enough, so be careful to keep warm when showering. 2. The amenities are a bit dated, but the room design is unique, so these details aren't a big deal. 3. There was a short hair and an unidentified black object on the bed. Since I couldn't expect too much at this price, I made a disposable mattress and put up with it.
4. The fact that there's only one room card is a bit inconvenient. My child accidentally lost their card, and they had to compensate me for such an old one, which is 20 yuan. While it's a small amount, it's still expensive.
5. The 200 yuan deposit isn't a particularly pleasant experience.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you so much for sharing your stay with us and for providing valuable feedback and suggestions. We've made timely improvements. We weren't able to leave you with a perfect memory this time, but we hope to make up for it next time (give us a chance!). We're working hard and look forward to seeing you there! (Our room card costs are primarily based on this price. We're truly sorry, and we hope you understand.) We wish you all the best!
Guest2026
Featured Themed Room
Stayed in May 2026
Solo traveller
73 reviews
8.0/10
Very good
Posted on Jun 19, 2026
В общем и целом сойдет. Персонал всегда на связи, помогает, на связи через we chat. Номера подобного стиля сделанные когда непонятно как и непонятно чем, восторга не вызывают. Завтрак приемлемый. Есть комната для стирки. Окна выходят на перекресток, где всю ночь либо шум от машин, либо пьянь какая шумит.
Translate
6/14
Response from Property: 尊敬的賓客:你好!感謝您的細心點評,也很高興我們能相遇在鉑斯特。距離你心目中的滿分還有一點點小遺憾,我們會繼續努力做到最好。祝你生活愉快!歡迎下次來體驗下不同的房間格調呦!