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Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(994)
Positive reviews(970)
Reviews with photos/video(238)
Delicious breakfast(121)
Friendly front desk staff(119)
Located in the city centre(28)
Clean pool(22)
Great swimming pool(22)
Offers pick-up/drop-offs(20)
Has facilities for children(13)
Excellent afternoon tea(5)
Negative reviews(24)
Guest User
Superior 2-bed Room
Stayed in Mar 2026
Business traveller
5 reviews
10/10
Outstanding
Posted on Apr 30, 2026
The room was spacious, and the bedding was soft and clean, ensuring a very restful sleep in a quiet neighborhood. The bathroom was large with a separate wet and dry area, and the hot water came on quickly. There was even a bathtub for a relaxing soak. The hotel also offers a free shuttle service with fixed schedules; you just need to book in advance. I took the shuttle from the hotel to Taizhou West Station, and the driver was punctual, knew the route well, and drove smoothly. The vehicle was clean and odor-free, saving me both hassle and money. Also, Zhou at the front desk provided excellent service and promptly mailed back an item I left behind. I'll definitely stay here again next time I visit Taizhou.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在耀達的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! !
Guest User
Superior Queen Room
Stayed in Aug 2026
Family
4 reviews
10/10
Outstanding
Posted on Sep 14, 2026
As someone who rarely leaves reviews, I feel compelled to give this a great one. Everything was excellent: the breakfast was plentiful, the service was top-notch, and the facilities were great. The fact that they didn't raise prices during a concert event really speaks volumes!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在耀達的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! !
Guest User
Superior Queen Room
Stayed in Aug 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Sep 14, 2026
The room was great, and Xiao Ming at the front desk was professional and efficient. Overall, it was a good experience. However, when I went for breakfast around 9 AM, many items were already gone. I wanted to try the eight-treasure rice pudding, but they had run out of rice.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您入住酒店並分享您的入住體驗,未能獲得您的五星好評我們深感抱歉,您的意見,將幫助我們提升產品和服務水準,不斷改進不足,希望您繼續能成為我們服務的忠實的監督和檢驗者。您的笑容,是對我們工作最大的肯定。我們會繼續努力,在您的支持與幫助下不斷進步!
Guest User
Superior 2-bed Room
Stayed in Aug 2026
Travelling with friends
16 reviews
9.5/10
Amazing
Posted on Sep 14, 2026
The room was clean, the bed was comfortable, and the service was enthusiastic. The breakfast was average. The electric kettle in the room was too old and should be replaced, as it wouldn't cost much. The afternoon tea included in the package was very ordinary, similar to the complimentary tea at a typical hotel front desk, not like the afternoon tea sets offered in other hotels. It would have been better if it wasn't included at all; it definitely detracts from the experience.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您對台州耀達國際酒店的認真評價。我們很高興瞭解到您認為客房整潔、床鋪舒適,服務人員也始終保持熱情周到。同時,針對您提到的燒水壺使用年限偏久以及下午茶套餐相對普通的問題,我們深表歉意。您的建議我們已重視並同步相關團隊覆盤,以便在後續的物品更新與餐飲體驗優化中不斷提升細節品質。期待您在未來再次入住時,感受到更為完善的服務與用心的改進。
JD Binsinger
Special Queen Room
Stayed in Feb 2026
Business traveller
54 reviews
10/10
Outstanding
Posted on Mar 11, 2026
Very Nice hôtel with super friendly staff and reasonable English speaking skills. Equipments are of good quality and all is there to make a comfortable stay in a hotel of this class at this price.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在耀達的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! !
wagtl
Superior 2-bed Room
Stayed in Jan 2026
Family
32 reviews
7.0/10
Posted on Mar 25, 2026
This is a relatively well-known five-star hotel in Taizhou. The lobby is spacious, but the rooms are on the smaller side. It's been renovated, so it doesn't feel old, and the facilities are decent, nothing extraordinary. However, the front desk service was terrible – arguably the worst I've encountered in years. We had two rooms booked with an elderly person and a baby, and we specifically requested them to be on the same floor. Despite the hotel not being very busy (it was after the Chinese New Year period), they insisted on putting us on two different floors. Any normal hotel would at least offer a complimentary upgrade for one of the rooms (to a similar-looking room, not necessarily a much better one), but the front desk staff seemed extremely reluctant. After much back and forth, we finally got into our rooms, only to find one had a faucet that leaked like a waterfall when turned on. How can such a significant facility bug go unmaintained and unrecorded by the hotel? Did they want to put us through all this trouble? And then they claimed there were no other rooms available and were unwilling to upgrade us… After over an hour of this ordeal, we were starving. The check-out experience was even more bizarre. We were all packed and ready to check out when we discovered our baby had pooped and needed a diaper change and a wash. Since the baby wasn't cooperating, we called guest services in advance to explain the situation and apologize for a potential 10-minute delay. The staff member said they would relay the message to the front desk and call us back. A few minutes later, guest services called back, saying the front desk insisted that even a one-minute late check-out would incur a charge… I was shocked. We travel frequently and have never encountered such a situation at any other hotel. I expressed my dissatisfaction over the phone. But the baby needed to be cleaned, so if they were going to charge, there was nothing we could do. Then, with just one or two minutes left until 2 PM, we received another call from the front desk urging us to check out… We frantically finished cleaning up, left the room a few minutes after 2 PM, and arrived at the front desk to check out at 2:10 PM. Although the front desk staff was busy with other things and didn't really pay attention, they ultimately didn't charge us. However, the entire experience was terrible. They were so unsympathetic. It wasn't a huge delay, just a few minutes, and we even called ahead, especially considering the special circumstances with a baby… Also, the hotel collected a 1000 RMB deposit from me, promising to refund it within half an hour of check-out. Yet, several hours after leaving the hotel, I still hadn't received the refund. I had to contact Trip.com customer service to get the deposit back. The front desk service, let alone being incomparable to a typical star-rated hotel, was far worse than even hotels like Huazhu Hotels Group's Mercure, Orange Hotel, or Crystal Orange. On the other hand, the housekeeping aunties and their supervisor were very good – extremely polite and understanding. If it weren't for them, my rating would have been even lower.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好:非常感謝您選擇入住我們台州耀達國際酒店,我們一直致力於為賓客提供優質服務。對於退房以及按金退還方面給您造成的困擾,我們服務人員的處理不及時,以及傳達不到位,我們為此致歉。整個入住以及退房,我們宂長的處理過程給您造成了不愉快的入住體驗,對此我們將深度改進,也很感謝您的直諫。我們願在您的關注中成長,期待您下次入住再次為您服務。
tytu y y
Superior Queen Room
Stayed in Jul 2026
Travelling with friends
29 reviews
10/10
Outstanding
Posted on Aug 11, 2026
Hello nice hotel with 4 start serive and nice room outmatic toilet and nice breakfast
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在耀達的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! !
Guest User
Deluxe Queen Room
Stayed in Oct 2025
Solo traveller
183 reviews
10/10
Outstanding
Posted on Nov 5, 2025
The hotel is grand and beautiful; you feel comfortable as soon as you step in. All the staff are very dedicated, warm, and polite, demonstrating high professional standards. The room amenities are excellent, and as for the details, the water pressure is strong, and hot water comes out quickly. One minor flaw: the labels on the shampoo, shower gel, and hand soap bottles are too small and hard to read. The room lighting design is very good. Regarding dining, the breakfast selection is rich, and the evening paid buffet offers a wide variety of dishes with great value for money. It's highly recommended.
Original textTranslated by Google
6/8
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在耀達的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! !
Meiyounichengdexiaolongbao
Superior Queen Room
Stayed in Oct 2025
Other
32 reviews
10/10
Outstanding
Posted on Nov 2, 2025
Stayed here for the Wakin Chau concert in Taizhou, and it was fantastic! They offer a free shuttle bus to the stadium. Breakfast was delicious too. The environment is nice and very clean! Service was also excellent!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好:感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Guest User
Superior 2-bed Room
Stayed in Sep 2025
Travelling with friends
24 reviews
9.5/10
Amazing
Posted on Oct 18, 2025
On a whim, my friend and I decided to head to Taizhou for seafood after failing to get train tickets from Shaoxing to Shanghai. We chose to stay at this hotel, which is an older five-star property. From the room's decor and facilities, it's clear they put a lot of thought into the details back then, with many standardized and pre-fabricated elements, which is quite impressive. The breakfast was also excellent, offering many unique dishes freshly prepared in an open kitchen. Compared to other hotels that often serve pre-cooked items, this was particularly commendable. There were even chefs circulating, directly assisting guests and catering to their requests, which was wonderful. We also had lunch at the hotel. The head waiter was very attentive, professionally introducing the dishes to us, and the food itself was superb.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的五星好評,得到您的認可是我們最大的榮幸。我們將繼續秉承用心做事、細心服務的服務理念,讓您在耀達的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! !
Makesh
Special Queen Room
Stayed in Apr 2026
Business traveller
25 reviews
6.5/10
Posted on Jun 12, 2026
Near to train station. Small gym. Breakfast good. Try charge double and give refund later.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住及寶貴意見!您的意見,將幫助我們提升產品和服務水準,不斷改進不足,希望您繼續能成為我們服務的忠實的監督和檢驗者。您的笑容,是對我們工作最大的肯定。我們會繼續努力,在您的支持與幫助下不斷進步!
LynnShy521
Superior Queen Room
Stayed in Sep 2025
Solo traveller
6 reviews
10/10
Outstanding
Posted on Oct 7, 2025
Facilities: It stated renovated in 2020, but the facilities didn't feel old at all. It was a very pleasant stay! Hygiene: The cleaning was also very thorough and spotless. Environment: Century Lianhua supermarket nearby made shopping very convenient, and the Public Security Bureau provided a sense of safety. Service: An auntie even brought me fruit in the evening. I also received a coffee voucher for a Starbucks coffee!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好:非常感謝您選擇台州耀達國際酒店並與我們分享您的入住體驗。也已對相關員工進行褒獎;耀達一定努力提升,爭取給每一位客人營造滿意舒適的入住環境,歡迎您下次入住!!
icehorn
Premier Deluxe Room (Double Bed)
Stayed in Sep 2025
Family
8 reviews
10/10
Outstanding
Posted on Oct 9, 2025
The facilities are good, and the bed is quite comfortable. The large lawn at the kids' play area is perfect for children to enjoy~
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在耀達的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! !
Anonymous User
Superior Queen Room
Stayed in Aug 2025
Solo traveller
40 reviews
8.0/10
Very good
Posted on Sep 30, 2025
This is a pretty good hotel, considered one of the older, more established ones in Taizhou. I felt very confident booking my clients here, and their feedback has been positive. It's clean and hygienic, and the room service is excellent. I'll definitely keep choosing this hotel.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在耀達的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天! !
Piaoertailuoqihuangong
Superior 2-bed Room
Stayed in Sep 2025
Business traveller
45 reviews
10/10
Outstanding
Posted on Oct 31, 2025
Wonderful stuff, nice people, very clean hotel, food was amazing!
Response from Property: 尊敬的賓客您好:感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!