Guest User
April 22, 2024
Let's talk about the good things first. The hotel will confirm with the booker when to arrive, whether there are children, and what requirements for the room before check-in, and will try to arrange multiple rooms together, which is good. It is also very thoughtful to send mineral water when checking out.
The size of the family room is OK, and the hygiene and facilities are OK, but the sound insulation of the room is really poor, and the door is not buffered or silent. I was busy going back and forth in the corridor and opening and closing the door until three in the morning. After three o'clock, the birthday party party people finally quieted down. At six o'clock, the square dance opposite started, which was really sad and didn't let people sleep well!
I had dinner and breakfast in the hotel restaurant, and the food tasted good. But I won't go there again, and I also advise families with babies to avoid thunder. The smell of smoke is so strong that you can't open your eyes, and there are no private rooms for you to use. Walking into the restaurant and seeing people wearing chef uniforms smoking at the restaurant seats is already a big discount. Even the public areas are like this for their own employees. Can you still count on it? If it wasn't raining outside, I really turned around and wanted to leave.
I also want to talk about the front desk of this hotel. Some are very good, and some are speechless. Because there is no umbrella in the room, we only have two umbrellas. When I saw that the restaurant was too smoky, I wanted to borrow an umbrella to go out for dinner. The result is that you clearly see an umbrella behind the front desk, but the front desk tells you that it is reserved by someone else and cannot be given. However, you can buy an umbrella for 35 or 39 yuan.
In summary, disappoin**ent is greater than surprise. When you enter the door, you see a sign with five diamonds, but the hotel management is seriously lagging behind.
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